Infosys Blogs - Business Technology Blog

It Takes Two to Tango - Is Partnering with Procurement BPO Vital to Increase Stakeholder Satisfaction?
Imagine a typical Sourcing and Procurement (S&P) function of any firm to be akin to a large ballroom. After seeing the performances, the spectators are likely to either cheer or boo, depending on their satisfaction levels. A possibility could be that the performances can be completely solo or a tango.
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Is My Procurement BPO Service Provider Overcharging Me?
This question has been asked multiple times - sometimes explicitly from customers and from prospects. So what happens when some buyers continue to accept higher quotes, hire more FTEs from procurement BPO service providers, and still be ignorant about this problem that is eroding values?
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Non-Value Adding Procurement Practices Usually Die Hard but Can Be Made to Die Quickly
What is common across multiple business verticals is the relatively slower or inactive state of response. This is in regard to modify a non-value adding sourcing and procurement processes such as purchasing mismatch errors resolution. "High tech buy - low tech use" are prevalent across organizations.
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Using Your Peripheral Vision
Recently, I was driving my car on a long distance trip and was using peripheral vision. This helped in making some calculated changes to my driving style, and helped me to be prepared for some stray dogs, domestic cattle, local cyclists, school children, and daring teenagers on bikes.
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The Real Headline for the 2011 Holiday Buying Season- Need for Balancing Retailer Online and Fulfillment Process Investments
Recent estimates from comScore indicate that online sales have tracked up 15 percent in 2011. The real headline for multi-channel operations supporting holiday sales in 2011 is the critical importance of balancing commerce tools and product offerings.
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Smart Metering (AMI/AMR) in the Water Industry
Advanced Metering Infrastructure (AMI) and Automatic Meter Reading (AMR), sometimes referred to as 'Smart Metering', has become a 'hot topic' in the last few years. Most installations are happening in the water sector. There have been discussions about the advantages, for customers and suppliers.
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Build Your Leadership Legacy
Legacy is what you leave behind for your successor. Every business leader's dream is to create an organization that is ethical, profitable, sustainable, and above all stands the test of time. Here's my personal experience, on what I think can be done to build a legacy.
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Digital Consumerism Starts Early and How!
There is nothing earth-shattering about kids wanting to play with digital devices. I have personally believed that exposure to computing/ digital devices too early, is not warranted. But I am beginning to wonder - 'will there be peer pressure on what are the latest games that are downloaded.'
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Tap the Agricultural Microfinance Opportunity
World-class banking products are now available, but a majority of the rural folk has no access to them. We are talking about a Rs. 50,000 crores market lying untapped! To exploit this potential opportunity, Indian banks should look at adopting the microfinance route, taken by their counterparts in other countries.
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Clouds in My Coffee!
Techies out there!! Let's remember the KISS principle! "Keep It Simple and Silly!" and not get drawn into the humdrum of publicity, with which the world is gradually losing on true purpose of IT in an Enterprise. Hence, the title of this writing is taken from the soulful 1972 song of Carly Simon's "You're so vain!"
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Social CRM and Salesforce - Part One
Salesforce is one of the first few CRM companies to focus on Social Media as a channel to collaborate with customers. Salesforce is continuously investing in its Social CRM strategy to help enterprises reap the benefits of Social Media.
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Cloud Computing: Will It Thunder or Rain?
Cloud computing solutions are fast, user-friendly and cost-effective compared to traditional IT solutions. So, should we assume that traditional system has outlived its utility, and Cloud based solutions are going to replace them? But, there are also certain downsides with Cloud computing solutions.
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The Jumbled Pizza Cataclysm
How feasible is it going to be setting up a new restaurant in an island, given that island tribes aren't fond of Pizzas? In banking parlance, this effect is more magnified. For one, we don't have financial mom and pop stores cropping up on every street.
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Understanding the Lifecycle of Windows 8 Apps
One major differentiating factor for Metro applications on Windows 8 is that the application lifetime would be managed by the OS. To the end user, this would mean that they would be unable to close applications using a close button. Let us understand the implying considerations for Windows 8 development.
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Considerations for Big Data Processing Using Cloud Computing
The storage and compute capacity within an enterprise is usually limited. It cannot scale or grow at the same rate as the data. Many a times, this imbalance causes opportunity loss for enterprise for not being able to process the data in the necessary window. Cloud computing can help to resolve this.
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