Service Matters! ITSM & IT Management: The Service Conundrum ... Introducing Renjith Sreekumar

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The Service Conundrum ... Introducing Renjith Sreekumar

Service Lifecycle, Service Portfolio, Service Catalog, Service Asset, oh dear. It goes on. And ITIL V3 just exponentially increased the IT vocabulary around the Service front, it seems.

So, how does someone navigate through this Service Conundrum? Well, here's introducing Renjith Sreekumar -

Through these blogs, I have requested Renjith to share his experience of designing and managing Service centric processes. Renjith is a consultant with the IT Service Management Process Consulting Group of Infosys. Over the past few years, he has helped several ITIL driven process engagements with clients including global fortune 500 companies.

Over to you, Renjith.

Posted by Arvind Raman on November 5, 2007 9:31 PM | Permalink

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