Results tagged “artificial intelligence”

The Intelligence in Using Renewable Energy

While it is hard to ascertain by when, it is widely acknowledged that fossil fuels are not the future sources to fulfill our energy needs. Renewable energy is emerging as the most reliable alternative for our future, however, despite significant progress in pockets, there are quite a few daunting challenges. Among the leading sources of renewables, solar and wind are dependent on the weather, are unpredictable, and we still need to smoothen the flow of energy from generation to consumption. The advancement in storage technology is promising yet far from where it needs to be. From time to time, generation of renewable energy will fall short of demand and hence it cannot be the reliable source of base load for consumption. The base load continues to shift to fossil fuel-based generation which defeats the purpose to move to renewables in the first place.

One solution is to use demand-side flexibility cleverly, cutting demand for renewable energy when supply is low and bumping it up in times of plenty. This is possible by advanced load control at an equipment and appliance level, such as large air-conditioning units or industrial furnaces to switch off when power generation is low and consume more energy when there is excess supply. Additionally, the owners of this equipment could also be contracted to make their stored energy and battery packs available to the grid when required.

Automation, AI and the Opportunities of Lifelong Learning

Automation, AI and the Opportunities of Lifelong Learning

While debates and discussions across forums are focusing on automation, costs reduction and job loss - the inevitable throes of massive transformation - we at Infosys believe in taking a deeper perspective, and rather look at the future that will be born out of this change. There are significant roles that stakeholders across the spectrum, from government, to academics, to businesses and non-profits, can play in collaborating to shape the skills and competencies needed to be successful. Infosys' strong tradition of learning and education has equipped us to adopt this approach of always looking forward to the innovations and skills of the future, and at the same time, has created a culture of lifelong learning, where every opportunity is new and provides growth.

We believe the future need not be an increment of our past or present - and this time around, it could be a significant shift. The exponential rise of computing power at fraction of the cost, as well as rapid miniaturization of hardware that can correspondingly support this, are fundamentally making all of this possible - bringing about the onset of the age of automation and AI.

AI- Going Beyond Labor Substitution to Data-Driven Experiences

AI- Going Beyond Labor Substitution to Data-Driven Experiences

Many enterprises fail to capitalize on the potential that artificial intelligence and automation have to offer by equating it with labor substitution. For instance, I was recently interacting with the client team of a large bank. Their target was to reduce costs of internal and customer transactions by implementing 500-600 Robotic Process Automation (RPA) bots in a single year. They had already tried doing this with a toolset they had invested in, but were unable to meet the target. A few questions on overall process design revealed that they had not really thought through their plan. For instance, they had identified 50 use cases for immediate automation since these had a large number of people associated with them. However, the company did not know how to systematically identify new problem opportunities in the enterprise. I encountered a similar situation in a large manufacturer that was looking at IT outsourcing. They were keen to learn how artificial intelligence (AI) could help them automate work drivers and outsource the rest of the work. A retail customer, on the other hand, had already implemented RPA but needed assistance to leverage AI to respond to evolving consumer expectations.

Consistently engaging in problem finding can be a struggle for enterprises, especially if they do not refer to the data existing within the enterprise. Many of today's enterprises find themselves overwhelmed by data. Unlocking the right data and making it available across the board gives users the opportunity to engage with stakeholders in a more meaningful way than ever before.

Skills of the Future - Asking Us to Be More

Skills of the Future - Asking Us to Be More

Recent discussions in the media and business circles on automation − robotics and artificial intelligence − have again turned the spotlight on the future of work and employable skills. And while there is widespread apprehension about skills obsolescence, I believe these concerns can be addressed. One of the biggest and often overlooked benefits of automation is that it almost compels us to awaken our sense of curiosity and inquiry, pushes us to reskill, and adopt a path of lifelong learning − to whatever extent we can.

A report published by the World Economic Forum (WEF) titled 'Future of Jobs', points to the need of the hour. It notes that by 2020 there will be a change in the kind of skills required in the digitally enabled services economy. Skills such as complex problem solving, critical thinking, and creativity will be most in demand.

Smart Technology For Sustainable Food Practices

Smart Technology For Sustainable Food Practices

In the food services and logistics industry, it's all about quality, flavor and delivery: customers want their food fast and natural. Advances in technology are altering the farm-to-table journey and the food experience. As Peter Diamandis points out, an average American meal travels 1,500 miles before being consumed. With discerning customers watching their carbon footprint, interest is deepening on where food is grown, how it travels and when it is processed. The way forward is to make sustainability central to food production, adopt automation and robots for cost-efficiency and shift towards smart machinery for efficient farming.

All the goodness of nature

The food industry can be a high risk, low reward business. Unpredictable weather, challenges in food logistics, perishability of food, and transient trends contribute to a perfect storm. Could an innovative enterprise convert these factors of uncertainty into a sustainable food business?

AI Can Ensure The News You Read Is Real

AI Can Ensure The News You Read Is Real

Credit the pursuits of biomedical engineers for developing a microscope called 'SCAPE' (Swept Confocally Aligned Planar Excitation) that can not only view groups of neurons in a living brain; it can do so while the person is busy engaged in an activity. With this innovation, scientists hope to get a deeper understanding into what fuels the brain of a human. We can also hope that SCAPE will help scientist come closer to understanding human 'thought' and decision-making. I find it fitting that this kind of scientific achievement is happening in tandem with the development of machine learning.

That's why I was surprised by the latest scourge of 'fake news' on the Internet, which is largely going undetected. People who get their news from social media sites and not traditional newspapers or television networks are particularly susceptible to fake news. That's because people often don't realize that what appears on social media may not be legitimate news. These social media sites have legions of followers but do not take responsibility for the fake news they disseminate. No platform is telling its users: Don't tune into our site, and why would they, after all their less-then-scrupulous practices are bringing them heavy traffic. Thus far, these social media platforms have not been held accountable for promoting fake news.

The Future of Consumption ─ A Closer Look

Sense, Analyse, Engage: How to Successfully Monetize Your Fan Ecosystem (Part 1)

I have a friend who still has a Betamax player from the 1980s. During that decade he enjoyed picking up videos from the rental store to watch movies at home. After a while the rental store only carried tapes in the VHS format. About two decades later, the store, and many like it, closed. At that point, people were overwhelmingly choosing to order movies to watch on their DVD players.

Today, of course, that consumption mode has been largely replaced by movie streaming services. If you look at that vintage Betamax player, you will realize just how rapidly a seemingly healthy market can be disrupted. Technology has been impacting consumption - time and again.

Five Ways in Which AI Is Changing Banking As We Know It

Sense, Analyse, Engage: How to Successfully Monetize Your Fan Ecosystem (Part 1)

There was a time when every neighborhood bank in North America and Europe was acquired by or merged with a larger institution. By 2000, global mega-banks offered fewer choices to consumers looking for competitive interest rates and other services. But the too big to fail banks are now facing competition because of a resurgence of customer-friendly, local banks. There is an even bigger challenge: Technology companies have been applying for financial licenses that would allow them to enter the digital payments space.

As traditional banks grapple with the challenges posed by FinTechs, legacy constraints and traditional operational models, artificial intelligence (AI) is emerging as the savior. In a recent survey that Infosys commissioned on AI adoption across industries, 23% of the nearly 250 respondents, in the financial services sector, confirmed that AI technologies have been fully deployed in their organizations, and these are also delivering up to expectations; 47% of the respondents view AI as being fundamental to the success of the organization's strategy.

Technology Amplifiers for the Retail Customer Experience in 2017



Amplify the Human Experience [Source: https://www.youtube.com/watch?v=7A7Ym09nJyo]

I find it extraordinary that shares of Amazon have a price-to-earnings ratio of 173.35. That is amazing for any stock, but Amazon's unique situation tells us something important about the retail success of the company. Especially when it comes to amplifying the customer experience. That is, investors in the stock market place a premium on Amazon's ability to innovate and make its website and associated digital devices and platforms a seamless, one-stop shop for today's plugged-in consumers. Why else would a company have such a high p/e ratio? The answer: Investors have confidence that the company will keep pushing the digital envelope.

As I prepare for the annual "Big Show" of the National Retail Federation, where Infosys is presenting a host of tech showcases, I can't help but give readers of InfyTalk a brief preview. I am constantly asked what I see as the top technologies that amplify a customer-centric retail experience. The fact is: You don't have to be a global retailing giant to harness these technologies. They are available to all, and if you are able to get the combination of technology with responsive customer strategy right, you could well be on your way to being the next big thing.

Sense, Analyse, Engage: How to Successfully Monetize Your Fan Ecosystem (Part 1)

I envy the ancient Romans. They had a world-class coliseum right in the middle of their capital city, and spent hours watching gladiators contest and chariots race. It was a great way for citizens to get away from the drudgeries of day-to-day life and enjoy the excitement. A trip to a stadium today is not much different. Except that there are jumbotrons and audio announcers vying for the attention of fans that until recently were exclusively focused on the playing field.

Broadcasters largely drive the at-home experience for sports aficionados, but in a hyper-connected world where fans are increasingly turning to tablets and large smartphone to take in a game, they have a newer opportunity to connect with this expanding market. Broadcasters offer third parties access to their viewers' attention and data, and have thus created a revenue stream through their loyal fan base.

Artificial Intelligence - Making Life Easier (Part I)

Artificial-Intelligence-Making-Life-Easier.png

This blog post has been co-authored by Ken Toombs, Managing Partner, Infosys Consulting and Roberto Busin, Partner and Manufacturing Segment Head, Infosys Consulting.

Artificial intelligence (AI) is polarizing. Elon Musk has called it "our greatest existential threat," and tweeted that it is "potentially more devastating than nukes".

At the same time, renowned AI expert and Google/DeepMind Director of Engineering Ray Kurzweil has said, "...biological humans will not be outpaced by the AIs because they will enhance themselves with AI. It will not be us versus the machines ... but rather, we will enhance our own capacity by merging with our intelligent creations."

Is Your Business Prepared for Conversational Commerce?

Is Your Business Prepared for Conversational Commerce?

Who hasn't heard of the popular comic strip and television show 'Dennis the Menace,' in which an obnoxious little boy would confound and annoy his neighbor, the unwitting Mr. Wilson? That old show perfectly describes the state of consumer-focused chat bots up until very recently. For example, you might purchase a home security system that hooks up to your smartphone only to have the teenager next door hack into it and set off the alarm in the middle of the night. A funny prank to the teenager - but not funny to you and your family!

And haven't we all had some amount of fun asking Siri or Google Voice questions in such a way that they would elicit funny responses? But this is changing. Have you noticed that bots are now becoming smart enough to know that people are playing around with them? Instead of trying to answer a question, they simply stay silent. The goofiness involved with baiting a chat bot is changing quickly, as human beings begin to respect machines for what they are.

Are we at the threshold of the 'age of automation' in Healthcare?

Are we at the threshold of the 'age of automation' in Healthcare?

Purposeful automation and artificial intelligence are not only revolutionizing the relationship between doctor and patient, they are also transforming the way all kinds of processes - from medical imaging to surgery - take place. For instance, I was amazed to read recently that scientists had discovered 97 new areas of the brain. This, even though mapping the human brain has been a 100-year quest in the field of neuroscience. How did the major new discovery happen? Don't be surprised, but this was achieved by using automation and machine learning to map the brain's cerebral cortex.

The latest findings will, according to the academic paper's authors, "enable substantially improved neuroanatomical precision for studies of the structural and functional organization of human cerebral cortex and its variation across individuals and in development, aging, and disease." Simply put, unlocking the brain means unlocking potential cures to many elusive and deadly conditions and diseases. Or at the very least, doctors will be able to determine how certain neurological disorders occur in the first place.

Back To School For All



STEM Integration in K-12 Education [Source: https://www.youtube.com/watch?v=AlPJ48simtE]

The 'back to school season' in the U.S. is like a holiday, celebrating education - and new backpacks. But for too many, celebrating education stops at graduation. Far too often, when classrooms become cubicles, K-12 becomes 9-5, and students become employees, that commitment to learning stops.

It shouldn't.

The Birth Of An Idea And The Truly Digital Enterprise

The Birth Of An Idea And The Truly Digital Enterprise

Dr. Vishal Sikka frequently reminds us that the biggest opportunity that lies before every business today is to launch a human revolution, where we are all able to achieve much higher productivity, to bring much more innovation, and create a future limited only by our aspirations. And that can be made possible by technology - especially automation and AI.

So, one might surmise that a business that is digitized is best equipped to realize this opportunity.


It was about zeroing the distance between what clients desire and the experience that our technology is poised to deliver. Between the promise of our expertise and expectations of clients. Between imagination, possibilities and ways and means to materialize them. Between us, across different walks of life, and the new digital reality.

How Not To Be Disrupted by Digital

How Not To Be Disrupted by Digital

The last telegram was sent out in India in July 2013, ending the service that was introduced more than 160 years ago. Frankly, I find myself wondering what took them so long. I, for one, don't remember the last time I sent a telegram. Yet, every morning - there are at least 100 emails waiting for me to read!

The telegram-to-email journey got me thinking about the realness of the irrevocable digitization around us, a phenomenon that is touching almost every aspect of our lives. How many apps do you have on your phone? When was the last time you held an analog camera, or spoke to a telephone operator for a long-distance call?

Power Of Ideas To Help India Be More

"...miles to go before l sleep", Robert Frost's much quoted poetic description of the journey ahead seems a rather apt depiction of the path before India. Indeed, we have so much to do that needs to be done. For starters, how can we get the nearly 80% of India that's offline today, online? How can we find a way for India to lead the world in financial inclusion? What's the way to bridge the gender divide in the country? Is there a solution to ensure our education systems mould purposeful problem-finders instead of just problem-solvers? What about the dozens of questions posed by our growing young population and their growing aspirations?

Ideas - big, audacious, simple, smart, imaginative, forward-looking, doable - we need them all to find and solve challenges, such as these, that surround us.

A World Where Ideas Are All That Matter

Infosys in the strategic partner for global TEDx Anchor Program

Infosys in the strategic partner for global TEDx Anchor Program

Think about the history of mankind. Every forward step that man has ever taken in his journey on this planet - be it the invention of the wheel, the evolution of modern medicine, the building of the printing press - has all happened because of an idea. An idea that was born in the mind of one individual, but which didn't just stay there, because it was shared and brought to life by several others who improved on it to create new solutions and open up new opportunities.

Today, the power of shared ideas is more compelling than ever before.



Google DeepMind: Ground-breaking AlphaGo masters the game of Go [Source: https://www.youtube.com/watch?v=SUbqykXVx0A]

Many Westerners hold the belief that chess is the most complex game in the world. They don't know much about 'Go', an ancient Chinese board game. To even play it (not to speak of winning), an individual needs an incredibly complex brain that until now most scientists believed only human beings could possess.

But the world of Artificial Intelligence just got a tremendous boost a week ago when scientists at the Google DeepMind laboratory in London announced that it has created a computer armed with the most advanced Artificial Intelligence that beat the human European Go champion 5 games to 0. The results have just been published in the article 'Mastering the Game of Go with Deep Neural Networks and Tree Search' that appeared in the January 27, 2016 issue of Nature, the international weekly journal of science.

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