Posted by Dr. Jayan Sen (View Profile | View All Posts) at 12:48 PM
A couple of years ago, a series of experiments by scientists from University College London and Stony Brook University in New York, to find out if success indeed bred success produced some deliciously ambiguous results. Projects that met with success of some kind (funding, accolades, endorsement etc.) early on were more likely to succeed some more. But an increase in the quantum of early success didn't necessarily produce a similar increase in subsequent successes.
And so it is with people as well. In my experience, a successful leader is almost always someone who succeeded as a manager, but not all successful managers end up as successful leaders. To make the cut, a manager needs to make a number of important shifts, some functional, some behavioral. Let us take a quick look at some of them.
Continue reading "Succeeding Beyond Success" »
Posted by Dr. Jayan Sen (View Profile | View All Posts) at 1:08 PM
"...The fog of information can drive out knowledge." - Daniel J. Boorstin
This is the story of today's enterprise, awash in information stored within its systems, processes and people. Because this information is trapped within individual silos, a huge opportunity to share knowledge across the enterprise is lost. Permanently, when employees quit or retire.
Continue reading "Stemming The Flow: How Enterprises Can Hold On To Their Knowledge " »
Posted by Dr. Jayan Sen (View Profile | View All Posts) at 8:55 AM
Knowledge-based management and evolution of landscapes [Source: https://www.youtube.com/watch?v=axFg13K8qOY]
According to a report in the Harvard Business Review, one company faced with the concurrent retirement of 700 personnel estimated the combined loss of experience at over 27,000 years. Using that correlation as a reference point, what will happen when the 75 million strong baby boomer generation exits the US workforce over the next 14 years? And what will happen in other developed economies like Canada, Europe, Japan and South Korea where a similar story is unfolding?
It's being called the Knowledge Drain. But knowledge may be relatively easier to replace. What we are at risk of losing here, permanently, is much more than that. This is knowledge that individuals have processed through their personal filters of insight, instinct, intuition, judgment, wisdom and experience to create a valuable intellectual asset that is unique to themselves.
Continue reading "Measure Knowledge To Manage It" »