April 14, 2016

Thinking in Three Dimensions

Posted by Holly Benson (View Profile | View All Posts) at 11:33 AM

As a Partner in Infosys Consulting, I've spent the past 11 years helping Infosys clients master the human challenges that accompany technology change.  So I'm not a technology inventor or implementer  - instead, I'm a change management professional who deals with the effects of technology on human systems. 

Looking at human systems is a three-dimensional problem - you have to be able to see far-reaching effects of apparently-simple actions and decisions.  The old "If a butterfly flutters its wings, will it create a hurricane half way around the world?" You have to be able to understand what drives human behavior, and know how to motivate people to evolve in a direction you want them to evolve.

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