February 2, 2016

Measure Knowledge To Manage It

Posted by Dr. Jayan Sen (View Profile | View All Posts) at 8:55 AM

Knowledge-based management and evolution of landscapes [Source:]

According to a report in the Harvard Business Review, one company faced with the concurrent retirement of 700 personnel estimated the combined loss of experience at over 27,000 years. Using that correlation as a reference point, what will happen when the 75 million strong baby boomer generation exits the US workforce over the next 14 years? And what will happen in other developed economies like Canada, Europe, Japan and South Korea where a similar story is unfolding?

It's being called the Knowledge Drain. But knowledge may be relatively easier to replace. What we are at risk of losing here, permanently, is much more than that. This is knowledge that individuals have processed through their personal filters of insight, instinct, intuition, judgment, wisdom and experience to create a valuable intellectual asset that is unique to themselves.

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January 22, 2016

Innovating By The Book

Posted by Sai Kumar S (View Profile | View All Posts) at 4:10 AM

Organizational innovation: Between structure and white space [Source:]

For the past several months we have consciously worked to inculcate a culture of innovation in Infosys, from the ground-up. A simple five point innovation framework guides employees at all levels to learn from their own and others' projects; look for opportunities to do things better in current assignments; think up ways of delivering more than the scope of the project; articulate the benefits of these innovative ideas in clear business terms; and share that knowledge freely within the organization.

This 'grassroots innovation' movement has been successful beyond expectations to yield thousands of concepts and ideas, many of which have been implemented. Given the number of ideas being generated, there is a need for a formal and objective mechanism to select those that are worthy of implementation.

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January 18, 2016

Design Thinking : Art Of Empowerment And Innovation

Posted by Pramod Prakash Panda (View Profile | View All Posts) at 9:23 AM

Design Thinking helps discover the 'unknown-unknown' [Source:]

There's an urban legend surrounding one of the most respected business leaders of our time: Jack Welch, the former chairman and CEO of General Electric. The story of Welch begins when he was a newly-minted employee with GE. Fresh out of university with an engineering degree, he was asked where he saw himself in 20 years during his annual employee review. His answer: As Chairman and CEO of that company.
Having confidence in oneself is one thing. But Welch's answer took things to another level. The reason we still talk about that story today is that within 20 years or so of that employee review, he had indeed become GE's Chairman and CEO. What is it about certain business leaders that shows them a clear and unadulterated pathway to whatever or wherever it is they want to be? One of the reasons, I think, is the culture of the enterprise. If Welch's boss had laughed at him during that employee review, maybe things would have been different. But his supervisor, we're told, read his response and took Welch very seriously. GE had its eye on someone who aspired to greatness.

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