Past couple of months I have to go through serious of medical issues in my family with mixed feelings about the practices being followed here in India. With some googling and to support my conviction I found India's standing in health index ranked at 128 with index value at 0.602 ( Norway being 1 at 0.963 , Srilanka at 93 rd position, Russia at 62nd position).
Due to limited scope I would briefly touch upon role of technology in health services. Health sector in India seems to be unaware of a widely followed practice such as preventive medical programs. If we can get insurance companies devise a process supported by technology to regularly follow up with the insured people check their basic medical reports like pressure, blood sugar and other ailments we can always be ahead of the impending disease that is about to strike us. I think the consciousness to regularly check health is yet to form in India. An automated business process with various alerts which regularly prompts people for all kinds of medical check up, sends alerts in case of any abnormalities, regularly suggesting various need based diets, vitamins is required. Since multiple channels of information (phone, internet, manual), many dispersed applications need to integrated a BPM tool or a EAI technology to facilitate information flow would be very helpful. At initial stage we would really have to rely on lightweight open source based BPM tools or options to keep things simple. Since its a new concept it can be rolled out on a pilot mode as a study and then expanded to fully harness the benefits of technology.I must add here this kind of automated preventive health care may not available in US or UK (at least in my limited exposure;while working in these countries) except for getting call back from my dentist for regular check up ( but then he made me pay 5 bucks extra to send me reminder to go to him!!).
Anyways, I haven't really checked data to consider the options but given the circumstances and the stage we are, if its for India, it has to be something easy light weight , cost effective ready to market. Cost would be a key thing to even attract any health provider ( Wochard, Apollo etc or any other NGO ) closer to anything like this. If I am allowed to think of some way to help the much considerably the underpriveleged I guess the process should be some kind of mass process through we can track and monitor progress of area. Here again cost would be key issue. We would need frugality everywhere. It would be difficult to consider a heavy weight tool (with huge licensing costs and extensive implementation option) based BPM here. we would need something light weight like may be a Frugal BPM :).......A new term..( wow!!) :)