Infosys’ BPM-EAI blog offers a platform to discuss the latest trends in the Business Process Management and Enterprise Application Integration spaces. Exchange thoughts, ideas and opinions with Infosys experts on how BPM and EAI programs can be leveraged to achieve operational excellence and maximize your return on investment.

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March 13, 2012

From the Enterprises' Perspective: BPM in the Cloud

Every now and then we come across differentiating new technology which creates significant hype and reshapes the technological and business world. It changes the way the business operates and facilitates enterprise to achieve competitive advantage. Cloud is one such technology which has proven this and everyone is aware of. Forrester has predicted that cloud computing market will increase from $40.7 billion in 2011 to more than $241 billion by 2020, with a year-to-year growth of over 20 percent. This shows tremendous traction towards cloud based technologies and platforms among corporates. It is creating tremendous buzz in the technological front.

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September 14, 2011

Infosys Team at TUCON 2011 - Annual TIBCO user conference

In less than 2 weeks, as Vegas readies to host SOA and BPM practitioners from around the world @ TUCON 2011 from September 26th - 29th 2011- a confluence of global business and technology leaders. This year, Infosys is a Marquee sponsor at the event, that has over the years acquired a milestone status on the ' integration calendar'.

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July 1, 2011

S' Cloud - A Retail way!

'First Mover Advantage' is no longer competent enough to become a Market leader. With the advent of technology the replication of winning formula has become easier for the competitors to follow. So being first alone doesn't bear fruits but being first smart is the key to success. Smart? What does that mean? Let's find it out.

Recently cloud is creating a buzz in the technology front. Lots of researches are being carried out on how to leverage upon the available opportunities and thereby creating value from it. Cloud based solutions enables enterprises to minimize the capex and to have a control on the opex. Does adapting to cloud based services and solutions alone make us unique and smart? Maybe it does to some extent but not completely. Let's analyze how players in retail industry can become completely smart using cloud.

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June 20, 2011

Enabling Social BPM through Enterprise APIs

Social BPM involves allowing the business partners access to the core functions in an operating model that's collaborative instead of transactional. The general concept is that managing business process in the classical way, meaning transactionally and within the boundaries of the Enterprise can be greatly improved by making the relationship less structured, more participatory, and created around an open community model. In such a model, the business partners are participants in the actual process rather than being consumers or providers to the process. In such a solution, all teams have access to the most up to date information as well as visibility of the process status thus leading to efficient decision cycles and pro-active issue management as opposed to reactive fire-fighting. 

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May 18, 2011

HIE Integration: The Future Lies in the Past (and the Present)

Guest Post by Dave Bennett, Chief Technology Officer and Board Member of Axway NA. Dave regularly blogs on topics related to B2B integration, Cloud Computing, Enterprise Application Integration (EAI), and Health Information Exchange (HIE).

When it comes to how the Health information exchange (HIE) market is integrating into their customers’ and partners’ systems (providers, patients, states and regions), the market has yet to catch up with its supply chain, high tech, manufacturing/CPG and financial services peers. Yet it is fielding the very same challenges these markets faced decades ago when faced with the problem of handling a host of varying semantics (information structure, meaning, and purpose, not just syntax) across critical value chains. And it’s doing it with new, supplemental innovations on hand.

HIEs and their customers and partners use different semantics in different ways, generating the very same security and privacy challenges the aforementioned markets once had to solve - but with undeniably greater urgency, since now we’re talking about the exchange of sensitive data contained in patient records. Today, providers are spending too much time looking at detailed medical records that don’t summarize the information the provider wants to see.

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March 14, 2011

Taking Enterprises to Social Media

There is a lot of information on Internet about getting Social Networks into Enterprises. Tonnes of Thesis to say about all the good things that Social Networks can give to Enterprises, many case studies of such endeavors quoting the “savings” etc.

How about the reverse, taking Enterprises to Social Media?

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October 1, 2010

Impact of Cloud Computing on Package implemention Services from SI.

Will Cloud Computing bring a major change in the way System Integrators (SI) provide services especially in implementation of  BPM, EAI and B2B Packages?

In my opinion a typical SI  is normally engaged to configure a B2B-BPM-EAI package on hardware and provide a solution that meets the business requirement of the organization. This part of the business may not have a major impact especially where the SI is involved in the package implementation as the expectation is the package and hardware utilized will eventually be cloud compliant. Hence with a minor changes to its service offering an SI is already compliant to provide package implementation service on cloud.

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July 29, 2010

Security Appliances - The Bastions of Your Enterprise

It is understood that IT plays a major role in Business today and security for the IT systems is a major concern for many a CIO. Erstwhile wars drove the scientific innovation and invention; practically all of the major tools that we use today are offshoots of certain warfare related inventions. Similarly, some of the IT security related terms and attack models are based on earlier generation’s warfare. Trojans and Spywares are the best examples.

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May 13, 2010

Winning the shared service battle against forces of federated structure...

This reminds me of never-ending vegetarian versus non-vegetarian debate, it always either ends up in both parties agreeing to disagree and take their own way or one party forcing down their way on the other if they have the strength to do so...

Some of you might believe that it is no different in the enterprises when it comes to debating centralized shared service model in a set up that is enjoying the federated delivery models. In real-life experience, I found that its not so much of the technicality of the matter that really makes the argument go anywhere closer to decision (leaving aside the few cases where CIO level interventions have made their way). Instead there are other ways that led to enterprise adopt the shared services way without wasting too much time debating about this whole matter...

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December 16, 2009

Business value innovation in B2B space - Part 5

“Lead-time to Deliver Business Value” – that’s the value perspective I will discuss in this bloglet (didn’t your hear about “bloglets” lately? That’s what a blog in a progressive series of blogchain on a topic). This value statement has two segment. First is about the delivery of business value and second is the lead time. Business value in the context of this discussion can be any specific business results that is generated by sequence of business activities. So in B2B context, let us say that it is a buyer-seller network where organization is buying certain material/components from a third party seller using B2B platform. In such case, business value that organization will be concerned about (for the supplier business value chain where lead time matters) can be:

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November 3, 2009

EDI to B2B : A sea change in perception

For many of you reading this, the term B2B may be synonymous with the term EDI. And this was not entirely wrong a few years back. But let us just say, things have evolved since.  As for the others, you can safely skip the next paragraph and read on.

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October 29, 2009

Business Value Innovation in B2B space - Part 4

While I move on to the part 4 of value innovation in B2B which is “De-risking of Business Continuity and Growth”, I just hope that previous blogs in this series have been good read. Let us push on the journey further for B2B.

I think business continuity and growth, both are going to be critical dimensions of businesses of tomorrow. While growth aspect sets the adequate measures and direction to predictably deal with the implications of the growth in future terms, business continuity focuses on possible scenarios of business loss risks and provides adequate arrangements to handle it early enough before risk materializes. Both of these aspects are core and close to business and hence have very significant importance for B2B strategy.

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October 5, 2009

Business Value Innovation in B2B space - Part 3

In the last blog of this blog series, I introduced need of scaling up of the B2B operations. Part 3 will focus on the “Business Experience Quality of all the Stakeholders”, a very critical aspect of the doing business with global partner eco-system.

Conventional B2B (say up to early 2000) has been mostly about opening up a window from enterprise to partners in order to exchange business documents. Security was major concerns and more importantly the whole business model of exploiting the partner eco-system in inclusive manner was literally non-existent except for few B2B pioneers here and there. In integration world, how we refer to P2P, which is point to point connectivity and interaction model, similarly, I think the conventional model of B2B, is really a P2P form of the business exchange outside the enterprise.

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September 30, 2009

Managing B2B Trading Partners in Steady State

Trading partners have the key to success of any B2B ecosystem by having a direct impact on the ‘partner satisfaction’ index. Enterprises, despite successfully establishing a state of art B2B infrastructure and efficient processes, face difficulty in encouraging trading partners to transact. In such cases, the reason for an inefficient trading partner community goes beyond the premise of people, process and technology aspect.

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B2B Platforms as Profit centers?

Last decade saw an increase in B2B adoption driven by the emergence of EDI standards and need for supply chain collaboration. However, the stark difference in state of B2B platforms after the initial hype is intriguing. We find that some B2B platforms have flourished whereas at the other end of spectrum enterprises are struggling to fund their B2B initiatives. Unless driven by regulatory requirements, the state of B2B platforms is driven by their status as cost centers and profit centers.

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August 28, 2009

Business Value Innovation in B2B space - Part 2

I talked about the cost effectiveness as the first value for the B2B value innovation. Next one that I will discuss in this blog is “Ability to seamlessly scale to support the business growth”.

There are two important segment to this value statement. First is “supporting the business growth”. In my view ultimately all IT/Business investments somewhere have expectations to bring business growth for the enterprise. Let us say with appropriate business strategies enterprise is able to expand the business footprint and is able to grow the business. As business grows, it will sooner or later start exerting tremendous pressure for  various enterprise capabilities and stretch their capacity to limits. It is a known behavior and typically happens because the enterprise capability like operational infrastructure etc. are designed with certain assumptions.

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June 19, 2009

Business Value Innovation in B2B space - Part 1

 B2B or the collaborative business partnership is transforming. Most of it can be attributed to great deal of opportunities emerging owing to new business models and economic influences. So B2B as a space in the enterprise business eco-system is becoming the convergence point for Business and IT to jointly create best business value in the global market place.

This transformation (that is going on and will continue in the future) is what this blogging series is going to be focused on. And to make it little more interesting, I’m adding slight complexity here, bring ‘value’ perspective as the core. So net net, we will look into a structure thought process for creating value in B2B space as the transformation is taking place. I believe it will be of great help to senior executives of enterprises that are charged with the responsibility of taking their B2B capability to next level.

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