Infosys’ BPM-EAI blog offers a platform to discuss the latest trends in the Business Process Management and Enterprise Application Integration spaces. Exchange thoughts, ideas and opinions with Infosys experts on how BPM and EAI programs can be leveraged to achieve operational excellence and maximize your return on investment.

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December 16, 2009

Business value innovation in B2B space - Part 5

“Lead-time to Deliver Business Value” – that’s the value perspective I will discuss in this bloglet (didn’t your hear about “bloglets” lately? That’s what a blog in a progressive series of blogchain on a topic). This value statement has two segment. First is about the delivery of business value and second is the lead time. Business value in the context of this discussion can be any specific business results that is generated by sequence of business activities. So in B2B context, let us say that it is a buyer-seller network where organization is buying certain material/components from a third party seller using B2B platform. In such case, business value that organization will be concerned about (for the supplier business value chain where lead time matters) can be:

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November 03, 2009

EDI to B2B : A sea change in perception

For many of you reading this, the term B2B may be synonymous with the term EDI. And this was not entirely wrong a few years back. But let us just say, things have evolved since.  As for the others, you can safely skip the next paragraph and read on.

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October 29, 2009

Business Value Innovation in B2B space - Part 4

While I move on to the part 4 of value innovation in B2B which is “De-risking of Business Continuity and Growth”, I just hope that previous blogs in this series have been good read. Let us push on the journey further for B2B.

I think business continuity and growth, both are going to be critical dimensions of businesses of tomorrow. While growth aspect sets the adequate measures and direction to predictably deal with the implications of the growth in future terms, business continuity focuses on possible scenarios of business loss risks and provides adequate arrangements to handle it early enough before risk materializes. Both of these aspects are core and close to business and hence have very significant importance for B2B strategy.

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October 05, 2009

Business Value Innovation in B2B space - Part 3

In the last blog of this blog series, I introduced need of scaling up of the B2B operations. Part 3 will focus on the “Business Experience Quality of all the Stakeholders”, a very critical aspect of the doing business with global partner eco-system.

Conventional B2B (say up to early 2000) has been mostly about opening up a window from enterprise to partners in order to exchange business documents. Security was major concerns and more importantly the whole business model of exploiting the partner eco-system in inclusive manner was literally non-existent except for few B2B pioneers here and there. In integration world, how we refer to P2P, which is point to point connectivity and interaction model, similarly, I think the conventional model of B2B, is really a P2P form of the business exchange outside the enterprise.

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September 30, 2009

Managing B2B Trading Partners in Steady State

Trading partners have the key to success of any B2B ecosystem by having a direct impact on the ‘partner satisfaction’ index. Enterprises, despite successfully establishing a state of art B2B infrastructure and efficient processes, face difficulty in encouraging trading partners to transact. In such cases, the reason for an inefficient trading partner community goes beyond the premise of people, process and technology aspect.

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B2B Platforms as Profit centers?

Last decade saw an increase in B2B adoption driven by the emergence of EDI standards and need for supply chain collaboration. However, the stark difference in state of B2B platforms after the initial hype is intriguing. We find that some B2B platforms have flourished whereas at the other end of spectrum enterprises are struggling to fund their B2B initiatives. Unless driven by regulatory requirements, the state of B2B platforms is driven by their status as cost centers and profit centers.

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August 28, 2009

Business Value Innovation in B2B space - Part 2

I talked about the cost effectiveness as the first value for the B2B value innovation. Next one that I will discuss in this blog is “Ability to seamlessly scale to support the business growth”.

There are two important segment to this value statement. First is “supporting the business growth”. In my view ultimately all IT/Business investments somewhere have expectations to bring business growth for the enterprise. Let us say with appropriate business strategies enterprise is able to expand the business footprint and is able to grow the business. As business grows, it will sooner or later start exerting tremendous pressure for  various enterprise capabilities and stretch their capacity to limits. It is a known behavior and typically happens because the enterprise capability like operational infrastructure etc. are designed with certain assumptions.

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June 19, 2009

Business Value Innovation in B2B space - Part 1

 B2B or the collaborative business partnership is transforming. Most of it can be attributed to great deal of opportunities emerging owing to new business models and economic influences. So B2B as a space in the enterprise business eco-system is becoming the convergence point for Business and IT to jointly create best business value in the global market place.

This transformation (that is going on and will continue in the future) is what this blogging series is going to be focused on. And to make it little more interesting, I’m adding slight complexity here, bring ‘value’ perspective as the core. So net net, we will look into a structure thought process for creating value in B2B space as the transformation is taking place. I believe it will be of great help to senior executives of enterprises that are charged with the responsibility of taking their B2B capability to next level.

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