Discuss, debate and exchange ideas on latest trends and opportunities in the Business Process Management (BPM) landscape. Deliberate on adding “business value” to clients, vendors, employees and various other stakeholders to enhance customer satisfaction and sustain long term partnerships.

October 25, 2018

Women- The new trailblazers in Procurement and Supply Chain transformation.

Women have started making a positive impact in traditionally male-dominated segments of Supply Chain like procurement, warehousing and logistics. Industrial sectors such as manufacturing and mining etc. have also started opening up more and more avenues for women. companies have also started to integrate women into top management roles. Procurement too has seen women performing well at all levels starting from Procurement Specialist, Purchasing Officers, Contracts Officer, Buyers, Sourcing Leads and Purchasing Assistant to Consulting, Transformational, Change Management and Category Management Roles.

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August 28, 2018

10 Ways in Which Virtual Assistants/ Chatbots Can Deliver Major Value for Procurement

The advent of Artificial Intelligence (AI), Smart learning capabilities and Natural Language Processing (NLP), compounded by an ever-increasing user expectation for personalized and real-time interactions - has opened up a new world of opportunities for revolutionizing the user experience.

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August 24, 2018

Digital Procurement - Part 2

A wave of digital disruption is upon us and we are all being impacted. While this disruption is being led by a few organizations, the ones getting disrupted are trying hard to transform themselves and stay relevant. Most of these organizations are working on their digital transformation strategies to develop new products and services to improve their digital customer's experience. 

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August 21, 2018

Integrating People, Process and Technology

People, process and technology are the key components of our outsourcing world. These entities interact with each other through data exchange and we are talking about a lot of data exchange. Automation and advanced analytics are the best bet to optimize interactivity and in designing business improvement measures from a strategic perspective. 

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August 2, 2018

Current Trends in the Outsourcing Industry

Outsourcing as an industry is just a couple of decades old. The first instances can be traced to the late 80s. Since then companies have come a long way, now relying on BPOs to get most of their non-core services done (HR, Finance, Procurement and Fulfillment). 

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July 24, 2018

The Digital in Procurement - Part 1

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July 3, 2018

People, Process and Technological Harmony|Infosys BPM Ireland

Ireland is an island nation located in Western Europe northwest of the United Kingdom. It has a strategic location on major air and sea routes between North America and northern Europe. David Van Der Merwe shares more in his interview about Ireland, football and his experience with Infosys BPM.

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July 2, 2018

Reimagining Processes, Redefining Businesses | Infosys BPM Netherlands

Home to the legendary Van Gogh, the Netherlands is recognized for its clogs, tulips and windmills. 50% of its land lies less than one meter above sea level. David Van Der Merwe shares more in his interview about the Netherlands, football and his experience with Infosys BPM.


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