Discuss, debate and exchange ideas on latest trends and opportunities in the Business Process Outsourcing (BPO) landscape. Deliberate on adding “business value” to clients, vendors, employees and various other stakeholders to enhance customer satisfaction and sustain long term partnerships.
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April 2, 2014

PPM is Enabling Infosys to Move from Being an 'Executer' to a 'Transformer'!

PPM is a framework which is very comprehensive and at the same time very simple. It allows us to move across three levels using a very practitioner led and structured approach.

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April 1, 2014

The NEER Future

As the industry is set to explore new competencies for enterprises to differentiate in the backdrop of intense competition in market place, the expectation from the "supply chain" goes to the next level.

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If you Don't Dig, the Silver Remains in the Mine

Tail spend is like a genie in the lamp, you would need to rub it in order to benefit from it.

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March 28, 2014

Embedding Procurement as Fabric of the Business

There is an increasing need for the procurement organizations to be part of the fabric of the business and understand & deliver what the internal customers need.

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March 19, 2014

Process Progression Model (PPM) - not merely just a framework mechanism

Infosys BPO Process Progression Model (PPM) is initiated with the objective of improving the client business performance and delivering the business value outcome to the client on a consistent basis.

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March 10, 2014

Innovation and Transformation in Business Processes: Evolving Paradigms

As the scope of BPO-led transformations expand, partnering firms will need to take a holistic look at the client's business processes and deliver diverse outcomes.

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February 28, 2014

Transformation in a fast-changing world

Infosys Process Progression Model™ (PPM) is the answer to address the needs of global organizations prepearing themselves to embrace change.

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Can Accounts Payable processes be 'Touch Less'?

This post attempts to identify few of the levers which can make the AP process automated, improve upon the overall-cycle time, increase accuracy levels and cut down the overall costs.

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