Discuss, debate and exchange ideas on latest trends and opportunities in the Business Process Outsourcing (BPO) landscape. Deliberate on adding “business value” to clients, vendors, employees and various other stakeholders to enhance customer satisfaction and sustain long term partnerships.

« Measuring Training Effectiveness: Let's Not Overdo | Main | What Customers Want From Their Procurement Partners... a Fresh Perspective... »

Guiding lights: bridging the gap between Information Technology and Procurement

tablets_2791_1.jpg
As companies move closer towards adopting mobile trends and capabilities, they will require skilled and knowledgeable category experts as a "guiding light" in bridging the gap between Information Technology and Procurement who understand the risks and sensitivities of sourcing.


Over the last several years while the world slowly climbs out of a global recession, analysts have been projecting sales increases or decreases in technology products and services globally.  Due to rapid changing market, economic, and political conditions, many analysts have had to recant and readjust their projections. 

What we know for certain, is the fact that there has been a significant increase in Cloud base offering, BYOD adoption, and the proliferation of smartphone and tablet devices and demand for related service investments, creating a highly competitive environment.   Suppliers continue to contend for market share supremacy while increasing their breadth of portfolio offerings.  In part, we are seeing an increase in merger and acquisition activity, including newly formed partnerships, which give the traditional supplier landscape "new definition" which can be ambiguous to the customer but not to skilled category experts and analysts in the sourcing and procurement BPO industry.

As companies move closer towards adopting these mobile trends and capabilities, they will require skilled and knowledgeable category experts as a "guiding light" in bridging the gap between Information Technology and Procurement who understand the risks and sensitivities of sourcing these new commodities while uncovering wasteful spend, identify process gaps, and strategically sourcing products and services to achieve optimal savings by knowing which levers to pull.

The best place to start in efforts to achieve the greatest savings results can be initiated through:

  • Rapid category spend and contract analysis to assess the client's current spend patterns and behaviors
  • Explore the "low hanging fruit" to yield immediate savings
  • Identify and mitigate any potential risk exposure
  • Develop a pipelines of potential sourcing projects
  • Formulate the right sourcing strategy for each to ensure successful outcomes

Maybe your company is not as far along the maturity curve in technology and procurement operations.  Maybe your technology roadmap does not have any immediate implementations projects for new technology.  Significant savings can also be found through demand management exercises  to understand and uncover any wasteful spend such as software and asset management, print demand audits, and assessing telecom contracts and usage where clients have historically enjoyed double digit savings and better visibility through optimization and implementation of best practices.

Post a comment

(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)

Please key in the two words you see in the box to validate your identity as an authentic user and reduce spam.

Subscribe to this blog's feed

Follow us on

Blogger Profiles

Tweets by @Infosys_BPO