Top down vs Bottom up. Four simple things to consider.
You've got the best sourcing professionals - but do you get the results?
Bus number 221 to procurement 'Nirvana'
Do you have the right talent to deliver your procurement strategy?
The "Procurement's Trilemma" and how to tackle it
As conventional BPO fades out, it's time for next-gen BPO innovators!
In Chains in Supply Chain
Corporate Boards - Wake Up To Streamline Chaotic Supply Bases
Torque to horsepower: A practitioner's perspective on cataloguing
How sacrosanct is the 'evaluation criteria' in a sourcing project?
Divided they fall - master data, category strategies and e-procurement tools
Should you reshape your procurement career in the middle of AI and automation?
Marketing through Automation
A practitioner's approach to Spend and Process management
Why is it beneficial to outsource Tax Services in current global environment
Switching Business Process Management (BPM) suppliers - are you prepared for next generation outsourcing?
LIFO basis of inventory valuation for retail business - is it justified?
Have you used an e-Market Place as a Sourcing Strategy?
Baselining purchase savings - Is there a best way? Part 2
Baselining purchase savings - Is there a best way? Part 1
Beware - Your purchasing might be incongruent and not novel
What purchasing professionals can learn from good business journalists
Future of mobile devices in healthcare
Lost savings are like lost baggage
Supplier Relationship review needs a long term vision?
The New Avatar of BPO: A Partner in Risk, a Financial Engineer and a Trusted Executer
Pervasive Learning - Technology, a great lever
High Impact Learning
Enhancing Customer Experience: The digital movement
Adoption of SIP in Contact Centers
Re-defining process through automations
Reaching customers innovatively
KYC Remediation - Response to Burgeoning Regulatory Requirements
Shaping Finance ERP and other F&A systems in the new digital world order
Seven steps to effective enterprise-wide compliance
Elevating business through client satisfaction
Avoiding Cognitive Dissonance in Buying Decisions
Disadvantages of Open Source Software
The Changing Technology Landscape - Cheque vs. Electronic Payment Dilemma
Advantages of Open Source Software
Current pressures on companies which require software to run their business
HR future state operating model
How critical is it for organizations in India to have a mandatory CSR program?
Low Cost Country Sourcing (LCCS) - Are International Purchasing Offices the next paradigm?
Demystifying Master Data Management
Infosys Process Progression Model is addressing clients' expectations on Transformation
Pre or Post Spend Classification??
If outcomes matter the most, who owns the process won't matter as much
Buy Side Offshoring - has it finally arrived?
Kano and the Art of Customer Delight
Any content, anytime, anywhere, any device
PPM - Assisting LatAm Clients Meet Transformational Objectives
PPM is Enabling Infosys to Move from Being an 'Executer' to a 'Transformer'!
The NEER Future
If you Don't Dig, the Silver Remains in the Mine
Embedding Procurement as Fabric of the Business
Process Progression Model (PPM) - not merely just a framework mechanism
Innovation and Transformation in Business Processes: Evolving Paradigms
Transformation in a fast-changing world
Can Accounts Payable processes be 'Touch Less'?
Securitization Business - A Prime Candidate for Transformation
F&A differentiators - Who cares!
Achieve efficiencies in mortgage servicing with the right partnership
Emergence of IT+BPO players in BPO
BPR v/s ERP - Part 2
BPR v/s ERP - Part 1
Outsourcing Sourcing - How does it impact you as a Category manager
Collective Intelligence and Analytics
Make your assumptions "SMART"
Secrets of building an agile and future-proof procurement function
Crystal gazing into procurement 2014
The rising star - Insurance Loss Control Engineering services
Sourcing at Cloud Number 9
Are we buying a Product or a Service ? (Part-II)
Risk Management in Logistics services
7 Smart Lessons for Sourcing & Procurement Professionals
"Innovative disruptions in Sourcing and Procurement" or so it seems!
Mutating to transform - natural evolution for the IT and ES industry?
Spotting Transformers - A HR Practitioner's cheat sheet
Chicken or Egg dilemma - Shared Services or Outsourcing? Which should be done first?
Global process transformation: Riding the crest of the opportunity wave
Driving global process transformation: Removing roadblocks
Are we buying a product or a service ? (Part-I)
Procuring Property and Facility Services
Greater than the sum of the parts
Managing the "Double-edged Sword" for a Successful Project Performance
The Proactive Supply Chain
Is Purchasing getting enough importance across organizations ? A practitioner's critical view point
Social Media in Corporate Travel Management - Travel Manager's perspective
CSR and Leadership Training
Achieving Strategic Fit - Competitive Strategies & Supply Chain Strategies - Part - 1
Contracts Playbook - A Ready Reckoner for Negotiators!
Not able to realize the value of validated contracts data?
Changing trends in today's procurement
Rewriting the rules of creating custom content
BPO - breaking the myth!
Sourcing: Don't make it a zero sum game
Pricing Options While Purchasing of Procurement Professional Services: Innovative Pricing Strategies
ABC of responsible procurement
Want vs. Need - How True F&A 'Domain' Consultants Mind the Gap
Virtual Market Place - The Next Level in Purchasing Automation
Contract Management: The Perils of Inefficiencies
Responsible Procurement Makes a Difference
Pricing Options While Purchasing Procurement Professional Services: Drawing the Parallels and Outlining the Basics
Head vs. Tails: The Shifting Focus to the Trivial Many
Why Accelerated Financial Closing - a Perspective
Symbiotic Relationships in the ecosystem of Supply Chain Management
Smart HR with Smartphones
Automate procurement - save big bucks
What Customers Want From Their Procurement Partners... a Fresh Perspective...
Guiding lights: bridging the gap between Information Technology and Procurement
Measuring Training Effectiveness: Let's Not Overdo
Freight fright - Why is arranging freight such a fright for most transport managers?
How can failed contracts be avoided? Active Contract Management is the answer
Why are ESS adoptions low? You need more than a portal...
Logistics Claims....can BPO help?
Making the Ulrich model work
Brazil: the Big B in BRICS BPO
Sourcing & Procurement in the Pharma world
Master Data Management (MDM) - A Painkiller or a Growth Tonic?
The LPO Managed Review Bench: a Compelling Argument for Offshore Document Review
When CSR is not Just About CSR, but Also Talent Retention and Business Innovation
Four Things to Enjoy at LegalTech 2013
The Changing Face of Strategic Sourcing
Service Control Towers - a pre-requisite for successful global operations? - Part 1
Recruitment v/s Talent Acquisition
Twitter and the meaning of life, the universe and marketing
Recent Court Decisions Impacting Technology Assisted Review
Eight things you wanted to know about Managed Review Legal Project Management (but were always afraid to ask)
The SCM Ecosystem - Strategies for Successful SCM BPO Operations (Part 3 of 3)
Digging for Digital Gold
Managing Workplace Wellness - Go beyond Benefits Administration with your HRO partner
The SCM Ecosystem - BPO Service Offerings (Part 2 of 3)
Procurement and Social Media: the Long Awaited Love Affair yet to Bloom
The SCM Ecosystem - the Service Providers (Part 1 of 3)
The Harbinger for Global Sourcing's Success or Failure - the Misery Index
In the Wonderland of Your Suppliers
Choose a wizard-like procurement partner to succeed or else? Fail...
Employee Engagement and The Why of Work
Purchasing functions: Hulky and Decrepit v/s Right sized and Healthy
Can too Much Retailing be bad? - a Supply Chain Professional's View
Customer Loyalty Management...in the Digital Age
Transforming Corporate Travel Programs through Technology
Closed Books Outsourcing - what will the future have in store?
Negotiation strategies - a cue from our past
Cash: Avenues to unlock it in a recessionary environment (part 1 of 2)
Curing public procurement of what ails it - a practitioner's view
Glocalizing BPO Services, the manufacturing way
Moments of Truth: Your Brands and Customer Service
Achieving Cost reduction and World Class operations in a Finance Department - is it a Paradox?
Sports to Source: An analogy
Theory of Constraints (Part 4) - Reasons for delay
The Procurement Olympics - Only a few win and stay ahead of the others
Sustainable Sourcing - Towards Greener Pastures
How to get the best piece of the emerging economy pie
Preserving Knowledge over centuries -- Insights on Knowledge Management from cultural practices, for corporate benefit
Rise and fall of the Purchasing function - how can it stand firm?
Making procurement savings count
Theory of Constraints (Part 3)
Center of Excellence - the R&D in BPO (Part 2)
Center of Excellence - the R&D in BPO (Part 1)
Supply Risks - Aim, Focus, Shoot
FP&A outsourcing - will it ever fulfill its promise?
Theory of Constraints (Part 2)
Greed is good - Particularly for Procurement
Are your sourcing goals futuristic too?
Theory of Constraints
Are Third-Party Product Companies in the F&A Space Dead?
Uncommon and breakthrough purchasing savings levers - Series 4 (Lever - SG)
Strategic Sourcing Through Keiretsu Suppliers of Toyota
Procurement Value - A Penny Saved
Return on Investment as a Decision Criteria
Convergence of Cloud, SaaS and BPO Services - the Future of Outsourcing
Uncommon and breakthrough purchasing savings levers - Series 3 (Lever - RM)
Aim, Hit, Goal!
Uncommon and breakthrough purchasing savings levers - Series 2 (Lever - DA)
Back to basics -- Putting help back into the help desk
Uncommon and breakthrough purchasing savings levers - Series 1 (Lever - GSP)
Enhancing the Fitness of Purchasing Departments - Analogies from Human Life
The Art and Science of Commercial Negotiations
Infusing Cadence into Professional Services Category Management
A critical business link - hire to retire planning for talent in sourcing and procurement (S&P)
Which Business Process Will You Consider Moving to a Process Utility Model?
I like the best of both worlds...some call it choice, and some two timing!!!
When the old customer service script doesn't work anymore...
Sourcing v/s Procurement- The tug of war
It takes two to tango - is partnering with procurement BPO vital to increase stakeholder satisfaction?
Is my procurement BPO service provider overcharging me?
Non-value adding procurement practices usually die hard but can be made to die quickly
Ruminations on Search Advertising for 2012: It lies in our hands
Using Your Peripheral Vision
Opportunities to improve Procurement Capabilities, Maturity and Performance
Infosys can enable Hi-Tech OEMs to realize higher value as semiconductor prices are likely to fall
Infosys Takes Sourcing & Procurement Engagements to Next Level with Joint Innovation Board
Outsourcing for Cost vs. Value - An Analogy
Where for are thou Supplier Recovery?