Discuss, debate and exchange ideas on latest trends and opportunities in the Business Process Outsourcing (BPO) landscape. Deliberate on adding “business value” to clients, vendors, employees and various other stakeholders to enhance customer satisfaction and sustain long term partnerships.

Main

October 4, 2013

Global process transformation: Riding the crest of the opportunity wave

With scale comes complexity; that's admittedly the case with processes at most organizations. This point of view looks under the bonnet of global process transformation and examines the levers that help dissolve functional silos in organizations to a great extent.

Continue reading "Global process transformation: Riding the crest of the opportunity wave" »

September 30, 2013

Driving global process transformation: Removing roadblocks

For an organization to work like a well-oiled machine, each function should dovetail into the next one. However, in practice, one function sees another through the tinted glass of local interests.

Continue reading "Driving global process transformation: Removing roadblocks" »

Subscribe to this blog's feed

Follow us on

Blogger Profiles

Tweets by @Infosys_BPO