How can Sourcing and Procurement gain from combined success stories?
I was in the process of wrapping up a sourcing project for a client, when we received a call from the secretary of a senior partner of the supplier organisation. She wanted to set-up a feedback session on the vendor selection process and their performance. Now, this seemed like some kind of a mistake. Usually, the suppliers who are not selected ask for such a feedback window. I explained to her that their organisation has been selected and the contract negotiation phase will commence soon. In fact, she was aware about the status and mentioned that their organization has this policy to request a feedback session with the client not only for the business lost, but also for the contracts won.
I found this absolutely intriguing.
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