Discuss, debate and exchange ideas on latest trends and opportunities in the Business Process Outsourcing (BPO) landscape. Deliberate on adding “business value” to clients, vendors, employees and various other stakeholders to enhance customer satisfaction and sustain long term partnerships.

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November 22, 2017

The cost of switching suppliers


While procurement stakeholders state that switching suppliers in a business represents a cost of change, shouldn't the question be whether there is a cost involved in not switching suppliers?

 

 


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