Discuss, debate and exchange ideas on latest trends and opportunities in the Business Process Outsourcing (BPO) landscape. Deliberate on adding “business value” to clients, vendors, employees and various other stakeholders to enhance customer satisfaction and sustain long term partnerships.

Main

May 9, 2013

LPO 2.0

LPOs that flourished in the early days, succeeded because their sales and service teams were supported by US or UK trained lawyers who added their domain expertise and experience to building the client relationships. While the fundamentals of relationship-building remain consistent, in this next phase of LPO, termed LPO 2.0 by industry leaders, the primary driver for sales is shifting to delivering on-demand expertise effectively, to produce high-quality work product and process improvements.

Continue reading "LPO 2.0" »

January 25, 2013

The LPO Managed Review Bench: a Compelling Argument for Offshore Document Review

Today, Indian LPOs succeed because of their dedicated resources, and they will continue to thrive if they can maintain these ready benches of dedicated resources.

Continue reading "The LPO Managed Review Bench: a Compelling Argument for Offshore Document Review" »

January 18, 2013

Four Things to Enjoy at LegalTech 2013

Attending the annual LegalTech East allows attendees, presenters and vendors the opportunity to appreciate the scope of services and the pace of change in legal technologies.

Continue reading "Four Things to Enjoy at LegalTech 2013" »

December 31, 2012

Recent Court Decisions Impacting Technology Assisted Review

Sometimes, remarkable things happen in unlikely places.  On October 15th, in the Delaware Chancery Court, Vice Chancellor J. Travis Laster, delivering a ruling from the bench on a motion for summary judgment in a commercial indemnity dispute, sua sponte ordered the parties to use predictive coding technology.

Continue reading "Recent Court Decisions Impacting Technology Assisted Review" »

December 19, 2012

Eight things you wanted to know about Managed Review Legal Project Management (but were always afraid to ask)

Eight simple answers to eight key questions about Managed Review Legal Project Management

Continue reading "Eight things you wanted to know about Managed Review Legal Project Management (but were always afraid to ask)" »

Subscribe to this blog's feed

Follow us on

Blogger Profiles

Tweets by @Infosys_BPO