Discuss, debate and exchange ideas on latest trends and opportunities in the Business Process Outsourcing (BPO) landscape. Deliberate on adding “business value” to clients, vendors, employees and various other stakeholders to enhance customer satisfaction and sustain long term partnerships.

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July 8, 2014

Low Cost Country Sourcing (LCCS) - Are International Purchasing Offices the next paradigm?

I strongly believe LCCS could be the next paradigm - a more strategic kind of service when compared with a pure play BPO or BPM led service. 

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July 4, 2012

Making procurement savings count

Essentially industry benchmarks have been used to derive contracted savings which are then realized in the sourcing lifecycles of any sourcing projects. These savings can be termed and bucketized under "Sourcing Optimization". But the other side of the coin is the procurement savings which predominantly lies with the P2P technology implementation and compliances.

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