Discuss, debate and exchange ideas on latest trends and opportunities in the Business Process Outsourcing (BPO) landscape. Deliberate on adding “business value” to clients, vendors, employees and various other stakeholders to enhance customer satisfaction and sustain long term partnerships.


November 28, 2014

Elevating business through client satisfaction

In today's world, whether it is a manufacturer or a service Provider, each one is aiming for client satisfaction as the only way to move forward. There is no other alternative as the rest of the other business objectives subsidies the client interest.

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March 19, 2014

Process Progression Model (PPM) - not merely just a framework mechanism

Infosys BPO Process Progression Model (PPM) is initiated with the objective of improving the client business performance and delivering the business value outcome to the client on a consistent basis.

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