Discuss, debate and exchange ideas on latest trends and opportunities in the Business Process Outsourcing (BPO) landscape. Deliberate on adding “business value” to clients, vendors, employees and various other stakeholders to enhance customer satisfaction and sustain long term partnerships.

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June 13, 2012

FP&A outsourcing - will it ever fulfill its promise?

The potential of FP&A outsourcing has not yet been realized and it is important to analyze why customers have not adopted the outsourcing of FP&A in a meaningful way.

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May 17, 2012

Are Third-Party Product Companies in the F&A Space Dead?

Developing solutions in-house vis-à-vis on-boarding an alliance partner (3rd party product companies in F&A space) to drive differentiation in F&A functions is a very tricky subject. Companies in F&A outsourcing business made different choices. We at Infosys BPO decided to focus on developing solutions in-house except in the case of a few strategic areas where developing solutions will have a long gestation period and there is network effect. In the last one year or so outsourcing companies have started to focus on developing solutions in-house as well.

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April 30, 2012

Convergence of Cloud, SaaS and BPO Services - the Future of Outsourcing

Cloud has caught the imagination of everyone i.e. companies (buy-side and sell-side), analyst, BPO vendors, IT vendors etc. and is seen as the next big thing.  Is it really a revolutionary business model or old wine in a new bottle?  I think it is high time we analyze and understand how the ecosystem will evolve to leverage the full potential of upcoming technologies to provide real value add to businesses.

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