I just got off the phone with Allison Griffiths who organizes and manages the Warranty Chain Management (WCM) conference which will take place in two weeks outside San Diego. I asked her during our chat what tracks at the conference this year address Supplier Recovery. We've seen some activity on this lately and wanted to make sure that I found out what was the latest in process and technology in this critical area. The answer to my question is just one track which will be presented by Volvo. Pretty thin if you are looking for the latest and greatest. No vendors with exciting tools for this challenging area and no industry 'gurus' pontificating on how to improve performance.
So why is that?
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