Big Bang with the BOX
In my recent interaction with a global client CFO of a large publishing company, he made a very insightful observation, as to how keeping things simple in this increasingly complex world can be value-adding. When I pressed him further, he went on to say, “how I wish I can have a service on tap which brings along business process, people and technology together with accountability for business results”.
At that instance, I realized that the CFO was looking for a magic pill ala process-in-a-box solution for his needs. Business Platforms brings to life not only horizontal processes like Procure to Pay but also vertical specific industry processes as well.
BPO players like us have started out a new business-line of making boxes, for example: newspaper-in-a-box , bank-in-a-box (for more details on vertical industry boxes -watch this space) to provide an out of the box solution bringing together the various pieces of vertical industry process, people domain expertise and technology together.
Business Platforms is the box to success for clients and BPO providers like us.
