Business Platforms: A great opportunity for a complete makeover
Every day when I look at myself in the mirror, and as I add age and experience to myself, I do have an aspirational wish to have a complete makeover which can help me shed the small bags beneath my eyes, get rid of the double chin and fat around the waist-line……….While this remains an aspiration for me at the individual level, business platforms offers the unique opportunity for the clients to opt for a complete makeover.
As the client corporations have grown through consolidation, acquisition and demerger, they have accumulated various rigidities (baggage) in terms of processes and systems which while been enabling so far, increasingly become constraints for speed, growth and agility in the new world. When the client corporation decide to outsource in the traditional way, they tend to look at themselves in the mirror and many a time tend to create a reflection of their current rigidities in the outsourced organization. This is due to the need to put in place – ‘processes within the constraints of their systems’ or ‘systems within the constraints of processes’. Due to the resource crunch, any attempt to change this first and then outsource involves significant resource effort , time and capital dollars.
Business Platforms is an unique way for the clients to have a complete makeover and build an harmonized business process with leading practices and standard best-in-class technology. They can make a paradigm shift, from function centric outsourcing to a process centric outsourcing approach with the ability to keep both technology and business process in-sync. All this with minimal upfront capital investment and ability to pay only for business outcomes, rather than having to incur significant investment ahead of business results.
So folks, the new Business Platform world beckons clients for a sustained makeover with minimal pain; no half measures here, you can move to a desired end-state and be Agile in the new world.
At an individual level, I continue to gaze at the mirror with the dreams of similar end-state for myself!
