Discuss trends and ideas on the convergence of Infrastructure Technology Outsourcing (ITO) and Business Process Outsourcing (BPO). Find out how you can benefit from adopting a managed services delivery model, and learn more about how the bundling of consulting, technology and BPO services can transform your organization.

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Business Platforms: the complete ecosystem in a box

Increasingly, the organizations and clients are looking for ecosystem integrators rather than system integrators or process outsourcers. Given the need for speed and responsiveness, having a simple governance model with a single provider who plays the role of the ecosystem orchestrator is what the clients are seeking for. The Business Platform model is nothing but the complete ecosystem in a box with the managed service provider playing the role of the ecosystem orchestrator. This model facilitates the synchronization and symphony of the various moving parts within the ecosystem. The managed service provider takes the ownership for business outcomes and service levels of the entire ecosystem, and provides the added value of simpler governance & scale for supporting both organic and inorganic growth for clients.

So the new era of ecosystem in a box through Business Platforms has commenced.

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