Business Platform model - the New Normal !
As organizations get out of the long recession and start looking at the best possible ways to capture the early green shoots of opportunity - there is a New Normal compared to the Normal prior to the recession.
This New Normal indeed impacts multiple facets of Organization thinking , Behavior and Actions. Clearly, the New Normal has brought along with new focus and energy on alternative business models which are geared to deliver to the new reality. Business Platforms is one such model.
Business Platform model - Provides the integrated service model which demystifies the complex governance involved in managing the various moving parts in a large scale transformation to drive business value. The Business Platform model brings together seamlessly the various pieces of application, infrastructure, processing services and creates a simple accountability and governance structure.
It also drives seamless ownership and business outcome lead behavior. Clearly this means the old structures of governance will have to be done way with at both the client and service provider end - replaced with a focus on managing business outcomes. This means having folks in the governance who bring a perspective which is cross functional ( cutting across Silos ) and also means the service providers create a client mind-set which is outcome based. This would mean the way service providers hire, train, enhance and retain will all have to change to support this new model.
The new model will need a new mindset and the new mind set will have to change and percolate across all players in the eco system .This is the only way to survive in the new Normal and be successful!