Discuss trends and ideas on the convergence of Infrastructure Technology Outsourcing (ITO) and Business Process Outsourcing (BPO). Find out how you can benefit from adopting a managed services delivery model, and learn more about how the bundling of consulting, technology and BPO services can transform your organization.

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Outcome centric partnership for driving Innovation

In today’s business context it is imperative for organizations to focus on process simplification, standardization, compliance with green policies and leverage technology for automation across extended enterprise. The convergence of process and technology is bound to drive faster innovations and bring to life new ideas in product & services offerings. The bundled process and technology help in creating better customer experiences, developing better offerings and attract new customers. To achieve these organizations also need to simplify their technology landscape into homogeneous eco system, architect adaptive processes, encrypt green compliance and build value networks in creating smarter organizations – all of which is a huge challenge using internal resources and in-house competency alone and thus would necessarily need to be augmented through value partnership from the service provider, who as an innovation partner should not only provide adaptive service delivery model like ‘Business Platform’ but also help in altering  organization’s fixed cost into variable cost structure and facilitate sustainable savings. The new business platform model will also complement the current landscape and be implemented effectively without disrupting ongoing operations with minimum upfront investment in this capital starved economic state.

Posted by Gurjeet on April 5, 2010 6:33 AM |

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