Self service is the only way towards a empowered employee
While it might sound basic, every employee within a company clearly wants information about himself/ herself at the stroke of their finger tip. Not only is this information precious but it is the ability to access, change and analyze which is crucial. The ability to service your own rudimentary needs like changing attributes like address, taking leave and looking at leave history, accessing training charter and training history, having access to one’s past and current performance, even to pull down and look up one’s pay slips, carry out updates on tax related savings and perquisites, etc., all these transactions create a feeling of enabled empowerment.
Employee self service along with managerial self service (the ability to seek slice & dice and get information pertaining to subordinates) are core & critical ingredients towards creating employee empowerment and engagement.
Business Platforms in the HR space are clear winners in building the foundation for employee self service and creating an enduring employee empowerment. Self service is the best service!!!
