Can IT now can fully enable business? With Cloud?
In the last twenty years in this industry, I have seen quite a few faces of IT operations in many organizations. From being considered as a back room operation to leading change and business integration. But the truth is, most IT organizations in enterprises are struggling to stay in the front line and constantly battling to find ways of quantifying the "value of IT". This has not been easy to say the least.
In my view, the two big issues that are contributing to the woes of most IT organizations. They are ..
1. Time to Market
There is no doubt that IT has transformed to be the backbone of all enterprises. Most organizations IT capabilities have evolved and we have done a 'good job' in bringing the engineering discipline, process, methodologies and more importantly,predictability, in this industry. Now, where has that left IT in any organization. It is considered more often than not a bottleneck in bringing new ideas to the market. Let's look at it from a business leaders standpoint. How many times have we heard " we do not have an environment to start the work, develop and test", " this cannot go into this release cycle", " it is too time consuming to try things out"," We need to have all requirement and design ready" etc. Truth of the matter is that it takes too long to get a business idea from a concept to production. More often than not , IT is the bottleneck.
It is true that 85 percent of IT budgets world over are to keep the lights on. So where is the room for innovation? Most investments are engaged in keeping lights on and the other 15 to 20 percent is used up in delivering "strategic programs". There is generally no room available to try new ideas or engage in any sort of R&D activity. This has resulted in formation of shadow IT groups outside of then IT depts with limited success and most certainly resulting in a "mess" to be cleaned up.
I am very excited about the opportunity the Cloud offers. I am also very confident that this can be as big a disruption or an opportunity to IT as the Internet was, or a phenomenon close to heart, the Global Delivery Model. The Cloud offers a bright future for the industry, one in which IT can ensure greater agility, simplicity, scalability, efficiency, innovation, and cost-effectiveness for businesses. Boy, does it provide enough room! And lots of it. It has the power to address the issue of time to market as well as bring in significant opportunities and construct for innovation.
As I sign off, I would like to leave you all with one thought: The sky is the limit on the Cloud. So What would limit CIOs in leveraging it to it's potential ? More on that in my next blog..