Navigating the new normal: Shibulal’s keynote
There is no question that these are turbulent times. Shibu graphically described the devastation that has hit the global economy this past year, then suggested that “this represents a new normal, but certain fundamentals of business have not changed.” What does this mean for Infosys? “We must innovate for the future, while strengthening our core.”
At the core, Infosys has been busy expanding our geographic footprint, deepening the existing suite of services, adding major certifications and enhancing employee capabilities. Innovations have appeared in new client-engagement models, vertical domain expertise, cloud-computing offerings and product-development partnerships. As Shibu concluded, “every crisis brings opportunities.”


