If CRM has been a struggle or a passion for you then Infosys’ CRM blogs is the place to be in. Come join us as we discuss the latest trends, innovations and happenings which will have a bearing on CRM.

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August 27, 2009

How Secure is SaaS now?

Over the years SaaS has been revolutionizing the software industry and the advantages are well documented. One of the main deterrents of this fastest growing deployment model is regarding the security the SaaS applications have to offer. While more efficiency in terms of private clouds and on demand solutions are looked at by companies mostly due to the significant reduction in maintenance costs and other associated benefits, the single most important deciding factor in these IT initiatives continues to be the security of the deployed systems.

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February 19, 2009

Cloud Computing Part 1 : Are we doing it already?

Join us as we discuss the evolution of the cloud and try to understand how the clouds might transcend horizons and come offshore.

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January 27, 2009

How ‘Social’ is your Sales Team?

In the past few months, I’ve had a number of interesting conversations & debates on benefits of Social CRM to sales organizations. I’m jotting down a few fundamental thoughts gathered from these discussions on ‘Social Sales’ vis-à-vis traditional sales here.

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