An online forum for thought leaders to discuss the challenges and opportunities impacting the changing world of banking.

April 26, 2013

Future of Banking - "App" Banking

Circa 2000 A.D. A guarded enthusiasm greets the new gadget which goes by the name of "cellular" phone. A pocket-sized wonder which promises to take communication to an altogether new level. Mankind treats it with skepticism - paying money to "receive" calls is not such an attractive proposition, after all.

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Posted by Tarun Kishore Sonwalkar at 5:22 AM | | Comments (0)

April 25, 2013

Future-proof Banking Solutions

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Industry requirements often outpace technology solutions and there is a continuing need to plug this gap. This is especially true of the banking sector. Software companies have to be somewhat intuitive in terms of product design and development, in order to cater to the emerging trends and to stay in line with market dynamics.

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Posted by Reghunathan Sukumara Pillai at 9:21 AM | | Comments (0)

April 23, 2013

Determining the expiry date for a Bank's Core Banking System

As informed consumers, we never fail to check the expiry date of medicine, or the use by date of edible items. Also, we fret about organic and inorganic consumer goods lying idle, wasting away, consuming space or creating an environmental hazard through decomposition.

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Posted by Anish Kanayi at 5:46 AM | | Comments (0)

April 22, 2013

"Bankalytics" - Banks and Analytics

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In today's competitive landscape, banks strive to increase their market share by coming up with creative and innovative ways to acquire and engage their customers. Unlike banking of yore, present day banks are nimble and look for different ways to understand customer needs based on their actual behaviour and then offer relevant products and services.

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Posted by Vivek Sharma at 5:12 AM | | Comments (0)

April 17, 2013

Internet today, mobile tomorrow

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The recent Finextra article, "Consumers remain resistant to digital banking aspirations" resonated well with what I think about social media, mobile banking, Internet banking and branch banking. But I will not dwell on that; I will instead concentrate on what the research and the article say about mobile banking.

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Posted by Balwant C Surti at 5:38 AM | | Comments (0)

April 4, 2013

A Core Solution to Banking Fraud

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"Where there is a will, I want to be in it." This popular Paraprosdokian is a lighthearted take on the irresistible lure to make a fast buck. Fraud, on the other hand, is a serious matter.In 2011-12 alone, Indian banks reported 5,569 cases of fraud, involving a staggering Rs. 4,448 crores.

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Posted by Gaurav Gupta at 8:31 AM | | Comments (0)

March 29, 2013

Safe Deposit Lockers - Are spruced up rules the answer?

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Both Public and Private Sector Banks have offered Safe Deposit Lockers (SDL) as a service since long, usually to privileged customers. The locker - useful for storing valuables like gold ornaments or important papers - can be operated by the customer as and when required using the keys provided by the bank.

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Posted by Reghunathan Sukumara Pillai at 5:26 AM | | Comments (0)

March 27, 2013

Customer Loyalty in Today's Banking

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The Indian banking sector grew significantly in size, spread and scope of activity over the last three decades. Its story mirrors that of India's growth, which is natural, considering that the factors contributing to the growth of GDP also favor banking in all its forms - retail, corporate and rural.

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Posted by Ankit Jain at 12:43 PM | | Comments (0)

March 22, 2013

It's a banking channel...No, I think it's another device!

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The banker's definition of a 'channel' is notably different from that of the vendor community in general, and this is reflected in the kind of solutions existing today, which claim to solve the multi-channel puzzle.

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Posted by Amit Vats at 6:37 AM | | Comments (0)

March 21, 2013

Risk Management and the Role of Core Banking Systems

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It's all about future-proofing the bank's risk and compliance. The recent credit crisis has underscored the importance of proactive risk mitigation for banks. Banks need to first effectively and efficiently identify the potential risks associated with each and every banking process and then measure the same. Every process, operation and service performed at the bank needs to run through the 'X-Ray machine' of the risk department so that every possible transactional risk becomes known. Doing so can mitigate risks well before they turn viral.

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Posted by Raman Preet Kaur at 10:31 AM | | Comments (2)
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