An online forum for thought leaders to discuss the challenges and opportunities impacting the changing world of banking.

« Commercial B2B Portals Powered by Banks | Main | VOnline Banking: The future of banking over television »

Why eBAM belongs within corporate online banking

When Swift launched eBAM (Electronic Bank Account Management), they considerably eased the pain of bank account management by business entities. eBAM is basically a set of standard messages using which small, medium and large companies can easily manage their account relationships across multiple banks, a task that would otherwise occupy considerable time and human resources.

Accordingly, software vendors have created specific solutions built around eBAM, using which companies can open, administer, update, transfer and close accounts online at multiple banks. But since this is what corporate online banking originally set out to do, you might wonder what's changed.

The difference lies in the scope - online banking restricted itself to providing a view of various accounts and creating a limited set of consolidated reports. In contrast, eBAM holds a much wider vision of corporate account management, which can be fully realized by doing the following:
 
•    Rather than creating separate software, an effort must be made to integrate the existing corporate online banking solution with Swift so that it can follow all the transactional messaging standards laid out under eBAM.  In practical terms, this means that the fields under the accounts management module of the online banking solution must be in sync with eBAM standards.

A point to note is that by doing so, the bank would also be able to 'push' a 360-degree customer view, available through its core banking solution, to the corporate customer via online banking.

Another advantage of enhancing the corporate online banking module to support eBAM standards is that it brings the direct banking facility also to small and medium business customers. Today, only individuals can open an account, entirely online, on a bank's direct banking portal. Through eBAM, banks can allow even small and medium-sized businesses to do so. While this may still require some paper documentation and back-end support, it considerably eases the account opening process, and signals a move towards full-fledged direct banking in future.

Clearly, it would be best if eBAM were to be a part of the corporate online banking module, and not a stand-alone solution.
 

TrackBack

TrackBack URL for this entry:
http://www.infosysblogs.com/apps/mt-tb.cgi/4625

Post a comment

(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)

Please key in the two words you see in the box to validate your identity as an authentic user and reduce spam.