Will a new world of computing mean a new world for banking?
At this rate, new computing technologies will only put more distance between banking and other sectors. I can name three - touch & motion, 3D and greater mobility - which have the potential to revolutionize banking if only banks would let them.
Years before Apple devices made touch mainstream, technology companies were envisioning the bank of the future, where staff and customers would navigate various processes using touchscreens. Touch has finally taken root, but even before it can penetrate banking, there's new 'motion sensing' technology, which might render touch redundant! While touch may still survive, because it's hard to make extravagant gestures in public places, it may well spell the end of the keyboard, mouse, and Internet banking as we know it.
It's easy to relate 3D with high-octane entertainment, but not to banking surely?
Well, all it takes is a little imagination. A customer logs into his virtual '3D account'. The account statement is displayed on the left 'wall.' He taps an icon and debit transactions are flashed on the right 'wall'. He summons a bank executive to a video chat by tapping his avatar. The video displays on yet another 'wall'. With a lot of financial advisor and expense analyzer options available online, imagine doing the data visualization in 3-D!
The question is, will banks see it this way?
The tablet has ushered in a new category of mobile devices, even edging out the laptop in certain situations. How will 'better mobile' devices of the future, relying mostly on the cloud, impact the business of banking? Are we returning back to the days when the Home PC and the Business Computer were two very different devices? Will PCs and desktops go away or become exclusively 'business' computing devices?
To those who say that these ideas are far-fetched, I answer in John Lennon's words, "You may say I'm a dreamer, but I'm not the only one." Do my fellow dreamers have any other ideas about how banks will fare in a new world of computing?
Years before Apple devices made touch mainstream, technology companies were envisioning the bank of the future, where staff and customers would navigate various processes using touchscreens. Touch has finally taken root, but even before it can penetrate banking, there's new 'motion sensing' technology, which might render touch redundant! While touch may still survive, because it's hard to make extravagant gestures in public places, it may well spell the end of the keyboard, mouse, and Internet banking as we know it.
It's easy to relate 3D with high-octane entertainment, but not to banking surely?
Well, all it takes is a little imagination. A customer logs into his virtual '3D account'. The account statement is displayed on the left 'wall.' He taps an icon and debit transactions are flashed on the right 'wall'. He summons a bank executive to a video chat by tapping his avatar. The video displays on yet another 'wall'. With a lot of financial advisor and expense analyzer options available online, imagine doing the data visualization in 3-D!
The question is, will banks see it this way?
The tablet has ushered in a new category of mobile devices, even edging out the laptop in certain situations. How will 'better mobile' devices of the future, relying mostly on the cloud, impact the business of banking? Are we returning back to the days when the Home PC and the Business Computer were two very different devices? Will PCs and desktops go away or become exclusively 'business' computing devices?
To those who say that these ideas are far-fetched, I answer in John Lennon's words, "You may say I'm a dreamer, but I'm not the only one." Do my fellow dreamers have any other ideas about how banks will fare in a new world of computing?
