When Networks Rule
So today, the world's largest transportation company owns zero fleet, the largest hotelier lists more than a million rooms but owns none of them, and the largest movie service doesn't have a theater to its name. And Alibaba - which was only a local e-commerce provider just a couple of years ago - is not merely repeatedly breaking global sales records, but obliterating them.
What these providers have in common is a winning business model that leverages the collective power of a network or ecosystem to deliver incredible experiences at competitive prices to customers, at scale.
How can banks not be a part of that? Straightaway, we can think of a couple of areas of digital technology-driven opportunity for banks and their customers. These are SMB (Small and Medium Businesses) commerce and marketplace lending. At Confluence 2016, we will explore how banks can be enabled to capitalize on these opportunities.
- SMB commerce: Digital is not the sole prerogative of big business. Progressive small and mid-sized businesses are equally keen to ride the digital wave by entering e-commerce. We believe banks are rightly placed to enable their SMB clients to open an e-commerce store with ease. Imagine a scenario where a bank can, one, set up its own online shopping mall and rent out space to SMB customers, and two, provide those customers with tools so they can easily build fully customized online outlets.
- Marketplace lending platform: The peer-to-peer lending market is gaining traction and is expected to cross US$ 1 trillion by 2025. Prosper and Lending Club have originated loans worth US$9 billion so far. Banks can participate in this wonderful opportunity by combining the latest technologies with their expertise in credit assessment, to generate a new stream of revenue.