Posted by Manish Jain (View Profile | View All Posts) at 6:25 AM
is more than just a technology; it's a model for disruptive business transformation. And like any business transformation endeavor, it has to be supported by some fundamental realignment in organization structures, processes and even culture.
Continue reading "The human side of the cloud" »
Posted by Manish Jain (View Profile | View All Posts) at 8:31 AM
Capital is expensive, compliance is exacting, competition is intense and customer dynamics have changed - that, in brief, is the 'New Normal' in banking. As the pressure on margins and profitability mounts, banks will have to review and streamline existing operating structures to increase efficiency and productivity. Most importantly, being customer-centric is now more compulsion than choice in the new order of things.
Continue reading "Catering to Customers on the Cloud" »