An online forum for thought leaders to discuss the challenges and opportunities impacting the changing world of banking.

Main

July 28, 2011

Anywhere Anytime Check Deposit

It is sometimes frustrating, in this era of electronic banking, when you think of the compulsion to visit a bank branch, to make a check deposit. Some European nations are already looking at doing away with checks while most parts of the world including the US have still not defined a clear roadmap to go with paperless checks. This indicates that the paper checks era will continue for some more years and there is a need to strengthen check truncation and imaging processes with some legal teeth. Here is a thought on easing the check deposit and reducing costs involved in imaging.

Continue reading "Anywhere Anytime Check Deposit" »

May 17, 2011

Why eBAM belongs within corporate online banking

When Swift launched eBAM (Electronic Bank Account Management), they considerably eased the pain of bank account management by business entities. eBAM is basically a set of standard messages using which small, medium and large companies can easily manage their account relationships across multiple banks, a task that would otherwise occupy considerable time and human resources.

Continue reading "Why eBAM belongs within corporate online banking" »

March 7, 2011

Personalising Personalisation on Multiple Banking Channels

It's no longer a one-way push for multi-channel banking; customers want it too. But in extending the banking channel to a host of devices from the ATM to the tablet, have banks made things more complicated for their customers? Think of the multiple passwords, security questions, alert options, favourites....and you get my drift.

Continue reading "Personalising Personalisation on Multiple Banking Channels" »

February 23, 2011

Virtual Vault: Your Online Filing Cabinet

"It isn't necessary to imagine the world ending in fire or ice. There are two other possibilities: one is paperwork, and the other is nostalgia."  - Frank Zappa

Much as we may dislike paperwork, it's what makes today's world go round. Hence, most of us who've lost an important original document don't wish to repeat that experience. Ever!

Continue reading "Virtual Vault: Your Online Filing Cabinet" »

February 25, 2009

Say…why let banking online get lonesome…

Someone called a bank the other day and asked “I was wondering if you offer online banking…”Reply from the bank’s front-office was a polite “Of course ma’am. You can certainly use our online services. Just sign up for online banking with us.“ “But where does the money come out?” insisted the caller. “I’m not sure I understand” said the puzzled banker. “You know…” the caller asked “Does the money come out from that slot in my computer?”

Continue reading "Say…why let banking online get lonesome…" »