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      <title>Finacle Blog</title>
      <link>http://www.infosysblogs.com/finacle/</link>
      <description>An online forum for thought leaders to discuss the challenges and opportunities impacting the changing world of banking.</description>
      <language>en</language>
      <copyright>Copyright 2012</copyright>
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         <title>Exchange Traded Funds - The Perfect Investment Choice?</title>
         <description><![CDATA[Investors in the stock market can choose either of two routes - buy stocks on the exchange or purchase Mutual Fund units. Those taking the stock exchange route can trade real time, place online or offline orders, take intraday positions, go long or short and buy/sell as little as one share.&nbsp; Contrast this with investing in an index-based mutual fund - which represents a basket of stocks comprising a particular index, say, the BSE Sensex.&nbsp; The fund house accepts the buy order subject to a stipulated minimum amount.&nbsp; The price is based on the net asset value (NAV) calculated at the end of each trading day. &nbsp; ]]></description>
         <link>http://www.infosysblogs.com/finacle/2012/02/exchange_traded_funds_-_the_pe.html</link>
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         <pubDate>Tue, 07 Feb 2012 07:53:42 +0000</pubDate>
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         <title>Key Drivers of Wholesale Banking</title>
         <description><![CDATA[Banking activities extend much beyond the retail services which banks provide to individuals. Wholesale banking comprises underwriting, market making, consultancy, mergers and acquisitions (M&amp;A) fund management and the like. The clients in this case are business corporations, government entities and other institutional customers.&nbsp; ]]></description>
         <link>http://www.infosysblogs.com/finacle/2012/02/key_drivers_of_wholesale_banki.html</link>
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         <category>Customer Experience</category>
         <pubDate>Wed, 01 Feb 2012 05:47:14 +0000</pubDate>
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         <title>Banks: Growing from Transaction Fulfillers to Financial Solution Providers</title>
         <description>A friend, who used to manage his own investments, learnt a hard lesson when his so-called prized stocks turned out to be duds. Now he relies on the advice of a professional wealth manager. </description>
         <link>http://www.infosysblogs.com/finacle/2012/01/banks_growing_from_transaction.html</link>
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         <pubDate>Fri, 20 Jan 2012 04:41:28 +0000</pubDate>
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         <title>Tapping the Sukuk Opportunity</title>
         <description><![CDATA[In the financial crisis years, one business stood out for its performance and resilience in an unfavorable environment - Islamic Banking. This is largely due to the governing Shariah Law, which forbids Islamic Financial Institutions from exposing themselves to the kind of dubious instruments, which triggered the crisis.&nbsp; ]]></description>
         <link>http://www.infosysblogs.com/finacle/2012/01/tapping_the_sukuk_opportunity.html</link>
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         <pubDate>Mon, 16 Jan 2012 07:05:43 +0000</pubDate>
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         <title>Go for Gold!</title>
         <description>Compared to the rough seas of stock markets and currencies, precious metals have been an ocean of calm. As an asset class, metals have a lot going for them - long lasting value; insensitivity to the vagaries of weather or transport; and scarcity, which keeps adding to their value. But beyond that, they are a hedge against inflation and an important component of a diversified portfolio. </description>
         <link>http://www.infosysblogs.com/finacle/2012/01/go_for_gold.html</link>
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         <pubDate>Tue, 10 Jan 2012 03:51:15 +0000</pubDate>
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         <title>A Plan That Won&apos;t Fail</title>
         <description><![CDATA[My neighbor's daughter has just been accepted into a top rung medical school.&nbsp; But he has no time to rejoice, he's so busy trying to cough up the fee.&nbsp; ]]></description>
         <link>http://www.infosysblogs.com/finacle/2012/01/a_plan_that_wont_fail.html</link>
         <guid>http://www.infosysblogs.com/finacle/2012/01/a_plan_that_wont_fail.html</guid>
         <category>Customer Experience</category>
         <pubDate>Mon, 02 Jan 2012 04:22:41 +0000</pubDate>
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         <title>Tap the Agricultural Microfinance Opportunity</title>
         <description><![CDATA["If you are uplifting the poor, you are uplifting the nation," said Mahatma Gandhi.&nbsp; It is two decades since the initiation of banking reforms in India. World-class banking products are now available, but a majority of the rural folk has no access to them.&nbsp; We are talking about a Rs. 50,000 crores market lying untapped!&nbsp; To exploit this potential opportunity, Indian banks should look at adopting the microfinance route taken by their counterparts in other countries, such as Bangladesh and Brazil. ]]></description>
         <link>http://www.infosysblogs.com/finacle/2011/12/tap_the_agricultural_microfina.html</link>
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         <category>Trends in Banking</category>
         <pubDate>Fri, 23 Dec 2011 03:24:15 +0000</pubDate>
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         <title>Rich Internet Applications: Enabling Productivity and Experience</title>
         <description><![CDATA[Take a moment to consider the world's Internet habits:<br />• In March 2011, there were 2.095 billion Internet users around the world; 44% of them were in Asia and 22% in Europe.<br /> ]]></description>
         <link>http://www.infosysblogs.com/finacle/2011/12/rich_internet_applications_ena.html</link>
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         <pubDate>Mon, 19 Dec 2011 04:22:14 +0000</pubDate>
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         <title>Scope for CBS implementation in Algeria</title>
         <description><![CDATA[In 2009, most parts of the world were still battling the financial crisis or reeling from its after-effects. But the Saharan country of Algeria surprisingly showed an 18.5% increase in economic growth indicating a resilient financial system.&nbsp; This can be attributed to the fact that Algerian banks rely mainly on domestic funds and their dependence on external financing is minimal. Also, reforms in the banking sector have brought about:&nbsp; ]]></description>
         <link>http://www.infosysblogs.com/finacle/2011/12/scope_for_cbs_implementation_i.html</link>
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         <pubDate>Mon, 12 Dec 2011 03:43:28 +0000</pubDate>
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         <title>Bye-bye plastic money?</title>
         <description><![CDATA[Before leaving Japan, I was in a shopping mall to buy some souvenirs for my friends and relatives. While in the billing queue, I was surprised to see people flashing their mobile phones near a device at the billing counter to pay their billed amount and moving on with their purchased items. &nbsp; ]]></description>
         <link>http://www.infosysblogs.com/finacle/2011/12/bye-bye_plastic_money.html</link>
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         <category>Banking Innovations</category>
         <pubDate>Fri, 02 Dec 2011 05:08:07 +0000</pubDate>
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         <title>Why TV Banking Hasn&apos;t Taken Off</title>
         <description><![CDATA[According to the 2001 census, out of 192 million households in India, 61 million owned a television set. If you consider this, and the fact that television reached rural India long before the mobile phone, isn't it surprising that TV banking&nbsp;&nbsp; was launched in India only in 2009, ten years after it debuted in other parts of the world?&nbsp; ]]></description>
         <link>http://www.infosysblogs.com/finacle/2011/11/why_tv_banking_hasnt_taken_off.html</link>
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         <category>Trends in Banking</category>
         <pubDate>Tue, 22 Nov 2011 06:54:45 +0000</pubDate>
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         <title>Improving Customer Satisfaction Through Branch Banking</title>
         <description><![CDATA[A small Danish bank enhances in-branch customer experience by displaying its products on shelves, as though they were physical merchandise.&nbsp; A U.S. bank goes a step further. Its bank "stores" are designed for "slow banking", complete with Internet, cookies and cups of coffee.&nbsp; One of them even has a hotline to the bank's president!&nbsp; Clearly, banks have realized that the branch is no longer a mere place of transaction, but rather, a vital channel of customer experience delivery.&nbsp; ]]></description>
         <link>http://www.infosysblogs.com/finacle/2011/11/improving_customer_satisfactio.html</link>
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         <category>Customer Experience</category>
         <pubDate>Tue, 15 Nov 2011 07:43:57 +0000</pubDate>
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         <title>If only we had RDC</title>
         <description>I recently bought property in Bangalore only to find that my dream home came with its own procedural nightmare - the initial down payment! </description>
         <link>http://www.infosysblogs.com/finacle/2011/11/if_only_we_had_rdc.html</link>
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         <pubDate>Mon, 07 Nov 2011 05:53:30 +0000</pubDate>
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         <title>Technology for Sharper Customer Focus</title>
         <description><![CDATA[In a survey conducted by a management consulting and technology services company in India, 66% of the respondents said that good customer service was the main factor in their choice of banking institution. In another study conducted by the same company in North America, the quality of customer interaction was found to be the biggest driver of loyalty.&nbsp; ]]></description>
         <link>http://www.infosysblogs.com/finacle/2011/11/technology_for_sharper_custome.html</link>
         <guid>http://www.infosysblogs.com/finacle/2011/11/technology_for_sharper_custome.html</guid>
         <category>Trends in Banking</category>
         <pubDate>Wed, 02 Nov 2011 10:32:24 +0000</pubDate>
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      <item>
         <title>A Just Reward for (Low) Risk?</title>
         <description><![CDATA[That high risk equals high reward in the world of <a href="http://www.infosys.com/finacle/customers/case-studies/Pages/investment-in-technology.aspx">financial investments needs</a> no elaboration. But should banks turn that logic on its head in certain situations to reward low risk? ]]></description>
         <link>http://www.infosysblogs.com/finacle/2011/10/a_just_reward_for_low_risk.html</link>
         <guid>http://www.infosysblogs.com/finacle/2011/10/a_just_reward_for_low_risk.html</guid>
         <category></category>
         <pubDate>Tue, 25 Oct 2011 08:36:09 +0000</pubDate>
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