The 2017 AAMVA region II annual conference will happen in June,
however, the planning exercise to have another insightful and thought-provoking
conference has already started.
AAMVA is a non-profit, tax-exempt industry association of
the US Departments of Motor Vehicles and Canadian Ministries of Transportation.
AAMVA develops model programs in motor vehicle administration, law enforcement,
and highway safety. Every year, AAMVA organizes a number of events for
jurisdictions to connect, collaborate and re-calibrate on key imperatives and
priorities for their motor vehicle and licensing agencies. AAMVA region II annual
conference is one such key event for jurisdictions in the South Central and
Region II board and administrators met in the first week of
November to identify the key things that should be discussed at the 2017 annual
conference. We had an opportunity to connect with the board and administrators,
learn key priorities for jurisdictions in the coming year, and share our
perspective on the key trends shaping the future for the motor vehicle and
Motor vehicle and licensing agencies are undergoing a
significant transformation driven by a number of imperatives including
increasing customer demands and service expectations, regulatory requirements,
and evolving technologies (autonomous vehicles, big data analytics etc.). While
system modernization still remains the top priority for jurisdictions, many
agencies discussed some of the emerging trends that they are looking to address
over the next few years. Some of these include social media for crisis
management, improving collaboration with law enforcement, data driven approach
to crime and traffic safety, and mobile driver licenses.
It was good to see agencies becoming more interested in
technologies like social, mobile, and analytics. Some of the organizations in
the commercial space have been using all these effectively to become more
customer-centric, improve collaboration, enhance efficiency, and improve
security. Agencies have a great opportunity fast-track their initiatives in
this space by adapting best-practices from the commercial sector. Of course,
modernized systems form a key foundation to leverage these technologies
effectively. And, agile methodology is best suited to fast-track modernization
and help agencies address the rapid pace of digital-driven change.
One thing that stood out was the number of jurisdictions looking
for autonomous vehicle (AV) solution. There has been a growing number of discussions
around AV at the state level, especially in the area of self-driving vehicles
which provides significant technological challenge to motor vehicle and licensing
agencies. USDOT just published guidelines and NHTSA has devoted $200M in its
2017 budget (almost 20%) to this area.
Jurisdictions are looking at all aspects of AV from vehicle,
commercial vehicles, DL and testing crash reporting, and law enforcement. There
are different levels of automation with "traveler" standardization. Note: Key
is "traveler" and not the "vehicle". So, "situational awareness" is a big concern for a lot of agencies with
insurance issues and different types of victims. Technology with integration to
these different 3rd parties will become foundational and move beyond
as "a way to manage the change driven by AV" to "the
only way AV related programs can be administered in the future."
States would need to accelerate adoption of the AV driven change with new
updates to technology and/or face serious operational and regulatory
It will be interesting to see how this all (AV related
changes) plays out over the next few months. How do you see the role of
agencies changing in the driverless vehicle world?
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