Eric Paternoster is Chief Executive Officer of Infosys Public Services, an Infosys subsidiary focused on the Public Sector in the US and Canada. In this role, he oversees company strategy and execution for profitable growth. Eric also advises CXOs in healthcare and the government on strategy, technology and operations. Eric serves on the boards of Infosys Public Services and the McCamish subsidiary of Infosys BPO.
Eric has over 30 years of experience in healthcare, consulting and business technology with multiple firms. Prior to his current role, Eric was Senior Vice President and Head of Insurance, Healthcare and Life Sciences business unit, where he grew the business from US$90 million to over US$700 million with 60+ clients across Americas, Europe and Asia. Eric joined Infosys in 2002 as Head of Business Consulting for the Eastern US and Canada.
Prior to joining Infosys, Eric was a Partner with Ernst & Young, where he led Financial Services consulting in e-commerce, profitability improvement, activity-based costing, IT strategy and web channel development. As a Partner at Accenture’s (Andersen Consulting) Financial Services practice, Eric led the implementation of a country-wide mortgage processing platform for the largest building society in Ireland and an order-ship-bill system for Procter & Gamble’s North American business.
Eric also has hands-on experience in healthcare. As Vice President (acting) at Anthem Blue Cross Blue Shield, Eric oversaw application development and implementation of a new medical and lost-time claim system for the largest state-run workers’ compensation system in the US. He has also directed multiple M&A systems programs.
Eric is a frequent speaker at Healthcare and Public Sector forums and a contributor to industry publications and analysts on strategy, industry trends, and organizational competitiveness. He has been quoted in publications such as Wall Street Journal, Forbes, Politico, Modern Healthcare, HealthLeaders, and Insurance Business Review.
Eric has a master’s degree in business administration with emphasis in finance from the University of Cincinnati and a bachelor’s degree in engineering from the US Military Academy. He served in the US Army, leading infantry units in Korea and the US, and was a Captain when he left.