At Infosys, our focus on Healthcare is aimed at radical progress in affordability, wellness, and patient-centricity. We believe technology is a catalyst for game-changing healthcare solutions. In this blog, we discuss challenges, ideas, innovations, and solutions for the healthcare economy.

« Collaborative Performance : Making supply chain costs an hospital-wide responsibility | Main | Obama wants to reduce healthcare costs! But How? »

What bare minimum features should a Hospital BI tool provide?

Hospital executives must perform the complex task of keeping pace with the dynamic healthcare environment – constantly changing patient volumes, fluctuating supply costs, stringent government compliance and quality requirements, asset utilization needs, and staffing shortages. Real time actionable information at finger tips can make a difference between life and death in a Hospital scenario. The disparate silos of data across various departments are the biggest bottleneck in providing actionable information. Mergers and acquisitions add to the diversity of hospital information system (HIS) application and data sources, thereby not allowing ‘one version of truth’.

Most hospitals have business intelligence (BI) systems which claim to provide a solution. However I think most BI tools provide post facto analysis and miss out on the real-time aspect. An effective BI solution is the one which accounts for analytics considering “People, Process & Systems” in a hospital.

Most people want to be challenged and to prove what they can do. The human tendency is to get into a comfort zone and main the status quo.  Hospital BI tool should have effective way to set objectives at each level and track the performance against the objectives commonly referred as KPIs. A BI tool should address following needs:

• The BI tool should be able to track the workflows across hospital departments to ensure adherence to standard operating procedures (Evidence based medication).
• The tool should be able to define flexible workflows with set tolerance levels around adherence to key activities and raise alerts, escalations on breach of tolerance levels.

• The systems providing data for BI should ensure effective usage of technology and reduction in human interventions in capture of data. The BI tool should capture/fetch data from the parent system at real time without affecting the performance of the parent system. The tool needs to allow interoperability to enable corrective action by logging into the source system of KPI data.
• The BI tool should have interface inventory around the common interfacing standards to integrate with the HIS systems. It should support seamless integration capabilities for custom interfacing needs.

Post a comment

(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)

Please key in the two words you see in the box to validate your identity as an authentic user and reduce spam.

Subscribe to this blog's feed

+1 and Like

Follow us on

Blogger Profiles

Infosys on Twitter