At Infosys, our Insurance, Healthcare and Life Sciences teams strive for holistic, better and safer healthcare through the technology we create. In this blog, we will discuss healthcare IT, obstacles, successes, new ideas and much more, with the aim of improving healthcare technology, and quality of life as a result.

Blogger Profiles


Aijaz Ahmed

Principal Technology Architect, Healthcare and Life Sciences, Infosys Limited

Aijaz has 20 years of experience in the IT Industry. He has 16 years of experience in Healthcare segment, and has performed roles such as Principal Technology Architect, Chief Technology Officer (CTO) and Industry Chief Architect for payers, eBusiness Architect, and Lead Product Architect. Aijaz has led large sales pursuit as Enterprise Architect and won the payer contract.

He specializes in enterprise architecture for payer, provider, life sciences, and in Service-Oriented Architecture (SOA) for larger blue and non-blue, and dental organizations.

Aijaz will blog on healthcare reform, healthcare IT, emerging trends, technologies and their impact on U.S. healthcare industry.


Aishwarya Srikanth

Senior Associate Consultant, Healthcare Economy (IHL), Infosys Limited

Aishwarya has over five years of experience in Healthcare solutions. She specializes in Healthcare Insurance Exchanges, Payer Portals, HIPAA 5010, and ICD-10 conversions.

As Senior Associate Consultant, she is currently working on building a HIX solution based on the Accountable Care Act.

Aishwarya will blog on Healthcare Benefit Exchange.


Ajithkumar Gopalakrishnan

Senior Engagement Manager, Insurance, Healthcare and Life Sciences, Infosys Limited

Ajith has 17 years of industry experience. He is currently engaged in managing client relationships with Biotech and Pharma distribution firms. Ajith has several innovative product co-creation engagements to his credit, including a Biotech Research and Development product.

Ajith will blog on Trends in Healthcare and Life Sciences; R&D in Pharma and Medical Devices; Health Care Supply Chain; Bio Informatics.


Dr. Ankasha Tejam

Senior Associate Business Consultant, Infosys Consulting

Dr. Ankasha has 10 years of industry experience. She provides consulting services and solutions for Clinical Research, Drug Discovery, Patient Relationship Management, Clinical and Regulatory Affairs, and Quality management. She has also been a Business Analyst in other Industry verticals such as Retail, Core Process Excellence, and Energy, Utilities and Services (EUS).

Dr. Ankasha has delivered industry solutions such as Compliance Transformation Program, Agile R&D, Safety Data Management, Clinical Data Management Systems (CDMS) IT-BPO, and SAP Pharma Complaint Management. She has also carried out projects in the areas of product implementation and roll out, IT portfolio rationalization, compliance and quality, and drug discovery.

Dr. Ankasha will blog on clinical research and new technologies; evolving trends in pharma and healthcare; compliance.


Amit Shukla

Senior Engagement Manager, Insurance, Healthcare and Life Sciences, Infosys Limited

Amit has 16 years of experience in the IT industry. He heads client relationships for all Blue Cross Blue Shield accounts in the Healthcare practice. He manages large client engagements and handles relationships with key IT and business leaders.

He was part of the initial team that established the healthcare practice within Infosys. He has also built and managed several large client relationships in the healthcare payer sector.

Amit will blog on trends in healthcare and the role of technology in healthcare.


Anant Kulkarni

Business Solution Manager, SETLabs, Infosys Limited

Anant has more than 10 years of IT experience. He is responsible for business solution blueprinting, solution sales and driving Intellectual Property (IP) commercialization initiatives of mobility solutions developed in-house.

He has driven IP commercialization activities as part of non-linear growth initiative. He has brought about differentiation in offerings by positioning Infosys as innovation partner in client engagements.

Anant will blog on the usage of wireless technologies in healthcare and business imperative.


Anirban Ghosh

Principal Consultant, Infosys Consulting

Anirban has 15 years of experience in the IT industry. He is a Business Consultant and Solution Evangelist. He assists life sciences research transformation programs that improve scientist productivity, streamline processes, and foster innovations.

Anirban has been the IP and Solution architect for predictive screening, entity management and semantic visualization. He has also developed business case justification for a research transformation program.

He will blog on Next Generation Sequencing Predictive Medicine; Personalized Medicine; Bench to Bedside; From Scientists Brain to Doctors Vein; Scientific Research Informatics; Bioinformatics; New Technologies to make Life Sciences Agile and Cost effective – High Performance computing – GRID, CLOUD, iPhone.


Anirban Majumder

Senior Engagement Manager, Healthcare, Infosys Limited

Anirban has more than 15 years of IT experience. He has partnered with clients across IT and business areas, and developed solutions to resolve their business and operational challenges.

He will blog on healthcare IT, conferences and industry trends.


Anuradha Roy

Senior Associate, Infosys Consulting

Anuradha has 13 years of IT experience. She specializes in Pharma sales and marketing, Digital Operations Management, Closed Loop Marketing (CLM), Social Commerce, and Managed markets. She outlined business requirements and processes for online marketplace of a large network company and provided solution for sales and marketing transformation in CLM quality and productivity management for a large digital operations factory

Anuradha will blog on Sales and Marketing Transformation, Social Commerce, Digital Marketing, and CLM.


R. Arun Kumar

Vice President, Head – Global Life Sciences, Infosys Limited

Arun heads the Global Life Sciences practice and is responsible for various innovations, transformations, and complex Managed Services engagements. He was instrumental in architecting the Modular Global Sourcing (MGS) model and substantially increasing Total Contract Value (TCV) wins.

At Infosys, he has managed multiple roles, including his previous stint as the Head of Worldwide Sales for the large deals group. In his 17 years of experience, Arun has been engaged in Strategic Management, Unit leadership, Business-Technology Solutions, and Global Sourcing across various industry segments and geographies.

Arun will blog on Life Sciences Business and IT trends; Outlook for 2011 and key focus areas; Research and Development; Sales and Marketing; Health Care and Life Sciences themes; Infosys innovations and differentiators in Health and Life Sciences.


Aarti Rau

Associate Consultant, Healthcare, Infosys Limited

Aarti Rau has over one-and-a-half years of industry experience. She is a Business Analyst with Infosys Health Benefit Exchange solution. Aarti specializes in provider and patient care domain, process development for solutions and health benefit exchanges. Her role also includes understanding of healthcare reforms and various state run healthcare programs.

Aarti will blog on Indian Healthcare System and Innovations, Provider Practices, Healthcare Reform Conflicts, and Consumer Perspectives of Healthcare.


Ashish Goel

Associate Vice President and Head, Insurance, Healthcare and Life Sciences – Western Europe, Infosys Limited

Ashish has over 16 years of experience and heads one of the fastest growing regions within IHL, driven by rapid increase in client base and large deal conversions.

Ashish will blog on Life Sciences business and IT trends; Research and Development; Externalization strategies and implications; Infosys innovations and differentiators in Health and Life Sciences.


Ed Morris

Principal Consultant, Infosys Consulting

With 20 years of experience, Ed is a Domain Consultant specializing in technologies and operations related to Clinical Development, Clinical Trials and Drug Safety. He focuses on evolving standards and best practices for data management and analytics.

Ed is currently leading the development of a new analytical proof of concept to facilitate the analysis of clinical and safety data related to surveillance and approval of new/ existing drugs. Prior to this, he led the design of a technology solution to support on-going risk management activities for marketed drugs through qualitative and quantitative analysis of clinical and safety data from internal and public sources.

Ed will blog on validity of current data sources; consolidation of technology vendors; evaluation of new products/ methodologies; challenges in data management/ integration; war stories – from the trenches of actual projects; regulatory challenges associated with global trials and operations; thought leadership and new approaches; risks and mitigation strategies.


Frank Vivino

Senior Principal, Infosys Consulting

Frank has over 20 years of industry experience. He provides business consulting for Pharma, Medical Devices, Biotech, Distribution, Healthcare Payer and Provider Services, Clinical research, Sales and Digital marketing, Managed markets, Social Commerce, and Manufacturing solutions.

Frank led Value Realization Modeling engagement for a large eCommerce solution development and associated value to business based on functionality release schedule.

He will blog on Sales and Marketing business transformation, Digital Marketing, and Social Commerce.


Hari Rebala

Group Project manager, Insurance, Healthcare and Life Sciences, Infosys Limited

Hari has 14 years of experience in the IT industry. He has worked with major Payer clients, leading several large enterprise wide initiatives. He also played a key role in leveraging Business Value Articulation (BVA) concept in some of the key initiatives.

Hari will blog on individual business, healthcare reforms and mandates.


Jayanta Ghosh

Client Solutions Manager, Healthcare and Life Sciences (IHL), Infosys Limited

Jayanta has 13 years of IT experience including six years in the healthcare domain. Jayanta is currently the presales anchor for healthcare provider practice.

Jayanta has led multiple projects for clients in healthcare, insurance and financial services domain.

Jayanta will blog on healthcare provider, meaningful use and hospital IT.


Kamal Biswas

Senior Principal and Lead, Infosys Consulting

Kamal is a Management Consultant and has 16 years of experience. He has pharmaceutical industry experience in manufacturing, technology transfer, sales and marketing transformation, shared services, and regulatory compliance.

He will blog on sales and marketing transformation, shared services and regulatory compliance.


Karthik Srinivasan

Principal Consultant, Product Engineering Development (PED), Infosys Limited

Karthik has more than 15 years of experience. He is the lead architect and evangelist for solutions and offerings in unified communications. He defines, builds and works with sales and alliance partners to market the solutions.

He anchors the Unified Communications Center of Excellence (CoE) at PED. The CoE helps companies derive significant value.

Karthik will blog on how current and emerging technologies in the areas of mobility and communications impact healthcare delivery.


Kaustubh Sathe

Associate Consultant, Healthcare and Life Sciences, Infosys Limited

Kaustubh has over one year of industry experience, and has developed an understanding of the payer stream processes and requirements.

Currently as Associate Consultant at Infosys, Kaustubh is a Business Analyst with Infosys Health Benefit exchange solution. He specializes in provider and patient care stream, and in developing processes for payer services and solutions.

Kaustubh will blog on Provider Services, Payer-Provider Conflicts of Interest, Western Healthcare, and Healthcare the Indian Way.


Mark Brownlee

Associate Vice President and Head, Healthcare Provider Practice, Infosys Limited

Mark Brownlee is the head of the healthcare provider practice at Infosys. In this role, he is responsible for the complete management of client relationships and building new solutions and accelerators to meet healthcare provider needs. He has served in various strategic capacities and has spearheaded several key initiatives for over 20 years at the organizations he has worked with.

He will blog on hospital performance management and healthcare reforms.


Mayuresh Baji

Senior Associate Consultant, Healthcare, Infosys

Mayuresh has over nine years of industry experience in the Healthcare, Wellness, Auto, and Life Insurance sectors. He has worked with several large onsite and offshore commercial payers.

Mayuresh currently works on conceptualizing solutions around the Minimum Loss Ratio (MLR) mandate of the Patient Protection and Affordable Care Act (PPACA) and the Member Switchover Analysis. He specializes in requirement elicitation, requirement documentation, verification, change management, defect management, development support, integration test planning, integration testing, User Acceptance Testing (UAT) along with market research, solution ideation and pre-sales.

Mayuresh will blog on the U.S. Healthcare System and Healthcare Reforms.


Nilesh S Pai

Project Manager, Healthcare Practice, Infosys Limited

Nilesh has more than nine years of IT experience. He is engaged in building healthcare provider solutions based on the enterprise performance management platform. He is responsible for market outreach and generation of leads through multiple marketing channels at Infosys. He develops solutions to address the challenges of hospital stakeholders.

He has managed multiple client projects in life, disability and mortgage insurance; underwriting and premium pricing.

Nilesh will blog on hospital performance management and healthcare reform.


Ojas Sampat

Senior Engagement Manager, Insurance, Healthcare and Life Sciences, Infosys Limited

Ojas has 12 years of industry experience. He initiated and currently leads the Medical Devices and Equipment practice within Life Sciences. Ojas organized expertise, and structured the go-to-market strategy for the practice.

He will blog on Medical Devices product engineering trends; self care/ home care trends in the Medical Device industry; emerging markets and their impact on medical devices manufacturers.


Paul Rummell

Government and Healthcare Executive, Infosys Limited

Paul has 25 years of industry experience. He has a proven track record of managing all the phases of complex business/technology initiatives for major clients in the private and public sectors. He has done extensive work in systems integration and outsourcing.

He will blog on healthcare procurement, data warehouses, clinical data repositories and government in healthcare.


Dr. Poonam Upadhyay

Associate Consultant, Healthcare and Life Sciences, Infosys Limited

Poonam has experience in gathering requirements and developing new functionalities. She has developed understanding about the insurance market, U.S. healthcare, Federal health laws, and regulations. In addition, Poonam has acquired skills in developing solutions, as per the requirement in the payer domain.

As an Associate Consultant at Infosys, she is a Business Analyst in Infosys Health Benefit Exchange solution and specializes in healthcare provider domain with a clinical background.

Poonam will blog on Healthcare Provider Based Project, Developing Solutions to Ease the Access and Use of Healthcare for Patients, Disease and Case Management, and Healthcare Laws and Regulations.


Pracheta Das

Associate Consultant, Healthcare, Infosys Limited

Pracheta Das has more than two years of industry experience. She is a Business Analyst with Infosys Health Benefit Exchange solution. Pracheta specializes in provider domain focusing on developing processes for payer services and solutions. She has a good understanding of payer-related processes and implementation, which is beneficial in developing solutions.

Pracheta will blog on U.S. Healthcare, Payer Services, Health Benefit Exchanges, Accountable Care Organizations (ACO), and Return on Investment (ROI) in Healthcare.


Radhabaran Mohanty

Senior Project Manager, Financial Services Industry, Infosys Limited

Radhabaran has 14 years of experience in the IT industry. Having been in the Healthcare industry for over ten years, he has extensive experience in claim intake and adjudication, claim benefit and funding determination, claim funding reconciliation, pharmacy benefit management, member administration and billing, and group insurance. In addition, Radhabaran is familiar with retail and credit card processing, and Energy and Utility industries.

He has successfully program managed offshore, a few critical programs including auto adjudication rate improvement, NCPDP 5.1 to D.0 transformation program and 4010 5010 conversion programs for a leading Healthcare payer in USA. He was also a senior consultant in a large portfolio analysis engagement for a leading Australian Insurance client.

Radhabaran will blog on Healthcare Reform, Wireless and Hospital Performance Management.


Raghavendra Hunasgi

Product Marketing Professional, Healthcare Economy, Infosys Limited

Raghavendra has eight years of experience, and specializes in launching healthcare products and services in the U.S. market. As part of Product Marketing team at Infosys, he is responsible for Go-to-Market (GTM), and in developing marketing strategy for healthcare products.

Raghavendra will blog on Social Media Marketing, Healthcare Marketing, GTM, Healthcare Reform, and Healthcare Economy.


Rajesh Patrao

Senior Technical Architect, Healthcare Practice, Infosys Limited

Rajesh has 11 years of industry experience. As a solution architect, he offers architecture solutions for several major projects in Insurance, Healthcare and Life Sciences.

His areas of interest include approaches in business transformation, portfolio optimization, and Insurance and Healthcare ICD Code Transformation.


Rob Eichler

Principal, Healthcare Practice, Infosys Limited

Rob is a senior consultant with more than 20 years of IT experience. He has extensive experience in healthcare payer operations and payer system functionality.

He has developed the data element requirements for clinical informatics at a nation-wide payer’s data warehouse.

Rob will blog on healthcare claims modernization, healthcare reform and healthcare consumerism.


Sanjay Martis

Senior Principal, Infosys Consulting

Sanjay has 14 years of IT experience. He consults on business processes, technology, and project management in the Life Sciences domain to help clients achieve business transformation, improved processes, enhanced business intelligence and Customer Relationship Management (CRM) capabilities.

His experience includes management of CRM engagements, strategic planning, solution and business case development, CRM consulting, development of prototypes and proof of concepts, and business development.

Sanjay will blog on Life Sciences CRM.


Seema Pandey

Principal, Insurance, Healthcare and Life Sciences, Infosys Limited

Seema has more than 13 years of industry experience. She specializes in Healthcare IT consulting and solutions in Electronic Health Records, Disease Management, Hospital Performance Management and Health 2.0.

She is certified in PMP, HL7 and AHIP. She has published a paper on ‘Business Process Optimization in RHIOs.’

Seema will blog on Electronic Medical Records, Electronic Health Records, Healthcare Information Exchange, Telemedicine, Hospital Performance Management, Telehealth and Health 2.0.


Shinju Damodaran

Assistant Vice President & Group Engagement Manager, Healthcare Practice, Infosys Limited

Shinju has more than 17 years of experience in software quality, delivery, business development and relationship management. He manages large account relationships, metrics and Knowledge Management. Shinju has nurtured one of Infosys’ largest accounts.

He will blog on ICD-10, healthcare IT reform, healthcare claims modernization and healthcare consumerism.


Shishir Kumar

Senior Consultant - Healthcare Consulting, Infosys Limited

Shishir has nine years of industry experience. He specializes in provider domain, Supply Chain Management, IT transformation and change management in provider domain, and HIS/EMR implementation.

He was instrumental in establishing Infosys’ Healthcare practice and winning five key healthcare accounts. He is involved in solution ideation and ownership.

Shishir will blog on HIS/EMR implementation, Business Process Management, Web 2.0 in healthcare and clinical transformation.


Shobha Rao

Group Project Manager, Healthcare Practice, Infosys Limited

Shobha manages a diverse solution portfolio across healthcare and life sciences. She has more than 12 years of experience spanning insurance, healthcare and life sciences. She has executed and managed Intellectual Property (IP) development, package implementations, data warehousing and new product introductions.

Her focus areas are healthcare enterprise performance management and Electronic Health Records (EHR). She is developing IP for hospitals in performance management.

Shoba will blog on hospital Business Intelligence (BI).


Siva Nandiwada

AVP and Senior Unit Planning and Assurance Manager, Insurance Healthcare and Life Sciences, Infosys Limited

Siva has over 13 years of industry experience. He has worked across product management, quality, project management, consulting, account management, sales, planning and assurance functions.

He will blog on insurance, healthcare and life sciences, change management, planning and assurance.


Sudeep Kumar Mandhania

Senior Associate, Infosys Consulting

Sudeep has over nine years of experience in the IT industry. He specializes in Supply Chain Management, Manufacturing, Production Planning, Distribution Requirement Planning, and Sales and Marketing. He has published several thought papers in leading pharma and international publications.

Sudeep will blog on Supply Chain Management, and Sales and Marketing


Dr. Suguna Nandgaonkar

Associate Business Consultant, Infosys Consulting

Dr. Suguna has 10 years of industry experience. She provides consulting services and solutions for Clinical Research, Drug Discovery, Patient Relationship Management, Clinical /therapeutic Nutrition, and specializes in Diabetes care and Renal Disease Management. She has also worked as a Business Analyst in other industry verticals such as Manufacturing, Core Process Excellence, and Energy, Utilities and Services.

She has delivered Oracle clinical implementation and training projects for leading international clinical research organizations, and worked on innovative solutions and research papers in Patient wellness, Drug Discovery and Pharmacovigilance.

Dr. Suguna will blog on preventive health; clinical research and new technologies; evolving trends in disease management; nutrition and wellness.


Dr Suman De

Senior Associate Consultant, PIE, Infosys Limited

Suman has more than four years of IT experience. He develops offerings for HIPAA 5010 and ICD-10 transition, iTransform™ Payer & Provider product concept, creates the business case and provides domain design guidance. He also drives business development for products.

Suman has rich insight into the development and implementation of IT-enabled business solutions for health payers and providers related to HIPAA 5010 migration and ICD-10 transition. He has published a white paper on ICD-9 to ICD-10 conversion and ASC X12 4010 to HIPAA 5010 transition, and its impact on provider and payer business operations.

He will blog on ICD-9 to ICD-10 transition and HIPAA 4010 to HIPAA 5010 changes, American Recovery and Reinvestment Act of 2009 (ARRA) and Electronic Health Records (EHR).


Venu Tirumala

Senior Consultant, Healthcare Practice, Infosys Limited

Venu has more than 13 years of experience in healthcare and consumer product management. He has been responsible for planning and implementing Disease Management Programs (DMP), portal development and several e-initiatives. He was part of a team that designed the maternity solution for a large Electronic Health Records (EHR) application. He has managed business development for DMP and Revenue Cycle Management for U.S. healthcare providers, designed and implemented DMP for healthcare providers.

He has successfully developed healthcare provider-focused solutions in revenue cycle and an entry strategy for a retailer in wellness and disease management.

Venu will blog on healthcare provider Revenue Cycle Management, disease management and payer claims processing.


Vidya Rajagopalan

Senior Associate, Healthcare and Life Sciences, Infosys Limited

Vidya has over 13 years of experience in the field of Healthcare and IT. She has an excellent understanding of software development life cycle, and has managed small to mid-sized teams spanning across geographies. Vidya has experience in analysis and conception of healthcare business solutions, with focus on claims management, reimbursement processes, and regulatory compliance such as HIPAA.

In addition, she has expertise in hospital revenue cycle management, and has worked towards analyzing/ architecting solutions, thereby increasing revenue and decreasing financial losses.

Vidya will blog on Social Media Impact, Health Care Economy and Emerging Trends.


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