Healthcare Economy

In the recent past we have seen a paradigm shift in application of social media to healthcare industry. Studies in this area show optimum utilization of social media can help improve the patient experience. However, there are equal numbers of challenges in adoption of social media tools in healthcare industry (in particular - healthcare providers). Some of the challenges in successful implementation of social media in hospitals include: lack of IT/social media awareness amongst the healthcare providers, need for IT infrastructure, time and resource crunch.

Having said that we also have some of the world class examples in United States of America where social media is revolutionizing the patient experience.

Here is a brief note from Mayo clinic center for social media: "The Mayo Clinic Center for Social Media, a first-of-its-kind social media center focused on health care, builds on Mayo Clinic's leadership among health care providers in adopting social media tools, which began with podcasting in 2005. Mayo Clinic has the most popular medical provider channel on YouTube and more than 175,000 "followers" on Twitter, as well as an active Facebook page with over 50,000 connections. With its News Blog, Podcast Blog and Sharing Mayo Clinic, a blog that enables patients and employees to tell their Mayo Clinic stories, Mayo has been a pioneer in hospital blogging. MayoClinic.com, Mayo's consumer health information site, also hosts a dozen blogs on topics ranging from Alzheimer's to The Mayo Clinic Diet".

The stats on application of social media in hospitals/healthcare providers look very impressive:

1,188 Hospitals have adapted social media and following is the channel-wise distribution:

·         548 YouTube Channels

·         1018 Facebook pages

·         788 Twitter Accounts

·         458 LinkedIn Accounts

·         913 Four Square

·         137 Blogs

There are close to 4000 hospital social networking sites.

(Source: ebennett.org, data as on June, 2011)

The future of social media application in healthcare is definitively very promising and some of the very obvious benefits of application of social media in hospitals include:

Improved doctor - patient interaction

Connect                     

Collaborate/Co-Create

Collective Wisdom                                       

Patient Centric care

Community/Forum

We have to wait and watch the revolution happen in healthcare industry through application of social media tools and techniques.

Posted by Raghavendra Hunasgi at 12:24 PM | Permalink | Comments (1) | TrackBacks (0)

Continue reading "Implementing "Meaningful Use" not EHR technology!" »

Posted by Shishir Kumar at 10:28 AM | Permalink | Comments (0) | TrackBacks (0)

Continue reading "Leveraging "meaningful use" thrust for sustained improvement " »

Posted by Jayanta Ghosh at 10:44 AM | Permalink | Comments (0) | TrackBacks (0)

Continue reading "Meaningful Use : Achieve it by value transformation" »

Posted by Shishir Kumar at 11:56 AM | Permalink | Comments (0) | TrackBacks (0)

Implementing CCHIT-certified EMR is only the first step; for achieving Meaningful Use (MU). It's very logical that EMR has to be used first before we can expect meaningful use. Starting to use EMR that an organization has implemented sounds deceptively simple and a non-issue but the truth is EMR adoption in US has been significantly low. Umpteen reasons have been attributed to lower adoption of EMR including dollar investments required, unclear ROI, lack of interoperability infrastructure for healthcare data sharing, reduction in face-time with patients at point of care, longer visit times that directly impacts revenues and ineffective training of staff and physicians.

Continue reading "In reality Use precedes Meaningful Use " »

Posted by Seema Pandey at 9:35 AM | Permalink | Comments (0) | TrackBacks (0)

Continue reading "The Golden Nugget in Meaningful Use " »

Posted by Seema Pandey at 10:25 AM | Permalink | Comments (0) | TrackBacks (0)

To Learn more about ICD-10 Implementation attend the Infosys' webinar 'Getting Ready for ICD-10'.

Posted by Rajiv Sabharwal at 5:29 AM | Permalink | Comments (0) | TrackBacks (0)

To Learn more about ICD-10 Implementation attend the Infosys' webinar 'Getting Ready for ICD-10'.

Posted by Rajiv Sabharwal at 10:15 AM | Permalink | Comments (0) | TrackBacks (0)

To Learn more about ICD-10 Implementation attend the Infosys' webinar 'Getting Ready for ICD-10'.

Posted by Rajiv Sabharwal at 9:01 AM | Permalink | Comments (0) | TrackBacks (0)

We have the whole provider industry gravitating towards the "Meaningful Usage" requirement. Everywhere one goes, all one hears is 'Is it doable?', 'How are we going to achieve it?' etc. Let's first try to see, what has to be done by whom all, before we start speculating on whether it is doable or not.

Continue reading "Meaningful Usage - Is it achievable?" »

Posted by Rajiv Sabharwal at 8:21 AM | Permalink | Comments (0) | TrackBacks (0)

Observation

As we enter the next decade, it is interesting to reflect on where the leading healthcare provider and payer organizations were in 2000 and what has been accomplished to solve the evasive dilemma of creating a truly integrated Electronic Medical Record (EMR) that can provide a complete picture of an individual’s health available on demand.

Continue reading "“The Complete Electronic Medical Record” - What will “Complete Integration” require from a Service Provider?" »

Posted by Gary O. Claytor at 6:51 AM | Permalink | Comments (2) | TrackBacks (0)

The Experience;
Americans enjoy freedom and rights, as our “Founding Fathers” intended and indeed guaranteed in the Constitution. The right to choose our healthcare facilities, physicians and the insurance coverage or not that funds those is considered sacred to many. When “Choices” are threatened by politicians and an imposing alternative is offered we take notice and speak out.

Continue reading "“Choice in Healthcare”, An American Right?" »

Posted by Gary O. Claytor at 4:18 AM | Permalink | Comments (6) | TrackBacks (0)

This year marks the 40th anniversary of the release of The Rock Opera, Tommy and a song contained within it titled “The Pin Ball Wizard”, composed by Peter Townsend and Performed by “The Who”. Within that Rock Opera is the song and a key phrase, “See me, Feel me, Touch me, Heal me”, a simple phrase that represents a complex human need to be recognized, understood, interacted with and satisfied. It represents the challenges of the key character, Tommy, a blind boy who is a champion pinball player.

Continue reading "“Heal Me”! The Personalization of Healthcare" »

Posted by Gary O. Claytor at 5:39 AM | Permalink | Comments (13) | TrackBacks (0)