At Infosys, our Insurance, Healthcare and Life Sciences teams strive for holistic, better and safer healthcare through the technology we create. In this blog, we will discuss healthcare IT, obstacles, successes, new ideas and much more, with the aim of improving healthcare technology, and quality of life as a result.

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August 03, 2009

Enterprise Data analytics: Breaking department silos

Organization departments have tendency work in silos and Healthcare Providers are no exception to this.  A leading insurance provider firm in USA was venturing into a new business in Canada and the IT team was busy working on the system requirements for the new business. The CIO sought this opportunity to make maximum out of the capital budget to invest in latest rules engine and custom application development. There was no consideration given to the revenue targets onto this new business or ROI on the IT system investment. Out of curiosity when I asked the CIO, his response was “ROI clouds the mind in any decision making. My priority is to ensure work for my team and have the systems in place to support business. It’s for business SMEs to extract maximum out of the system. This is what I call working in silos of departments by achieving individual department goals.

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May 22, 2009

Collaborative Performance : Making supply chain costs an hospital-wide responsibility

Over the past decade, hospitals have invested their resources in automation of both the clinical and non-clinical processes. The current economic situation will force hospitals to be more cost-efficient and improve operations. Hospital leaders may be restricted to new investments in information technology and will be mandated to reap benefits from current investments. Collaborating Supply Chain and Revenue Cycle functions provide single point of visibility of key metrics for hospital leadership, which will enable efficient real-time decision making; and improve hospital-wide performance.

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