SETLabs and Infosys participation in SOPOSE workshop AT Services Computing 2009 conference
Recently I chaired SOPOSE 2009 workshop, the fourth international workshop Service and Process oriented Software Engineering (http://www.dsl.uow.edu.au/sopose/index.php ), the workshop co-located with SCC 2009. The workshop aimed at addressing software engineering issues related to constructing service oriented architecture and business process management.
The workshop started with a keynote by on Value in Services Systems, by Prof. Joseph Davis, of Univ of Sydney. This talk focused on the conceptual foundations what has come to be referred to as 'service science' which is concerned with the design, value co-creation (between the service providers and customers), and performance modeling of complex service systems.
There was an interesting discussion on User experience being at core of the final rendering of a service, and how the interactions between consumers, producers is core to the notion of "value". No doubt this is an important area of research from the perspective of justifying investments in IT, in current circumstances.
This was followed by thought provoking presentations including papers on BPM adoption, and software engineering issues related to BPM and SOA, including two innovative papers from Infosys titled "A holistic approach in context of Enterprise BPM adoption" and
"Challenges and Approaches during requirement gathering phase for multi release BPM engagement" respectively.
Details in next post.