Infosys experts share their views on how digital is significantly impacting enterprises and consumers by redefining experiences, simplifying processes and pushing collaborative innovation to new levels

September 26, 2016

Mobile Apps Security-Is it a challenge?

Author: Jitendra Jain, Senior Technology Architect (HILife - Architecture & Design Group)


Mobile app security is one of the biggest talk of the current digital arena where we have seen a phenomenal traction. This major shift in the security landscape has drawn an utmost attention by mobile app vendors, mobile app developers and almost all small and big mobility enterprises including Google, Apple, Nokia, Samsung, Microsoft etc. Mobile app security can be defined as a way by which we protect mobile or smart devices from any kind of soft attack by the attackers or Hijackers from malware, harmful viruses and any other kind of illegal activities. Consequences of a mobile attack can be very severe in some instances where complete device data and controls are in compromised situation.

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September 19, 2016



There's been a great deal of buzz lately about the blockchain and its application to the finance industry. But the new news is its impact on other industries such as government, energy, healthcare, retail and media among others. Corporate leaders now need to think differently about their digital, financial and customer strategies. In the past year, Australia has become a hotbed of blockchain activity, riding high on the digital wave. Blockchain, coupled with other digital technologies, is changing entire business models across Australia, as well as the world.


August 30, 2016

Next-gen enterprise content management (ECM), the digital backbone of the enterprise


Enterprise content management (ECM) today has come a long way where I feel we are in the stage of "reinventing ECM"  for today's digital world, I call it "Next-gen ECM".  New ways of digital working, content explosion across enterprise, new digital channels, content mobilization, content on cloud and multi organization eco system with even more regulatory pressures are all driving todays ECM.

ECM industry acquisition and consolidation is also driving customers who already have ECM in place to consolidate their ECM land scape and look for opportunities to move their content on cloud with migration/up gradation on their list.  Interestingly few big organization including some big banks, local government and industrial organizations I have interacted with have investment in couple of products or versions of products and are on lookout for strategic direction of managing their content across organization to align with their digital strategy.

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August 29, 2016

A perspective from Business and IT on Process Modelling and Execution - BPMN and BPEL

Process Modelling in the business domain varies considerably from modelling in the IT domain. The concept of describing a process in terms of the business objectives is perhaps the primary difference between the two domains. In the IT domain the importance of executable rules takes precedence over the possibilities, interactions and interpretations offered by some of the modelling principles. In the business domain, Business Process Modelling Notation (BPMN) is a well-known standard, used as a graphical notation that defines the steps in a business process.
BPMN is widely accepted as providing the standard set of diagramming conventions for describing business processes and more recently as a basis for actual execution by some BPM execution engines.

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Understanding Organisation Process Maturity - Does it matter when selecting BPMS.

In the last writing I mentioned about BPM usage and deployment patterns and its importance of understanding when selecting BPMS. Another area I feel at times get neglected is the understanding on the maturity level of organisation's process as it will decide on the suitability of a particular usage and deployment pattern for BPMS.

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A step before selecting BPMS in this digital world

We have heard and read a lot on Business process management software (BPMS) selection; for me one of the basic inputs in today's digital word is to align the product selection with organisation digital strategy as first step before understanding organisation BPM usage scenarios, BPM deployment patterns and their mapping to the business objectives. BPM implementation may not achieve the success if the proper due diligence is not done around this when selecting BPMS.

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July 15, 2016

Microsoft Acquiring LinkedIn for $26.2 Billion

On June 13th, Microsoft announced that it will be acquiring LinkedIn for $26.2 billion. The two companies described the acquisition as bringing together the world's leading professional cloud with the world's leading professional network - focused on the pursuit of a common mission centered on empowering people and organizations.

The explanation for the acquisition was essentially the combining of two market leaders with complementary strengths: LinkedIn is how people job search, grow skills, sell, and market. It's a key tool in the professional work space boasting 433 million members and 2+ million paid subscribers. Microsoft has more than 1.2 billion Office users, but it has no social graph and has in the past relied upon Facebook, LinkedIn, and others to provide that key connection. LinkedIn's solid social graph of professionals also matches most closely with the services Microsoft provides. 

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July 12, 2016

Salesforce Day at Infosys!

We are celebrating Salesforce Day at our Bangalore campus on July 20, 2016 together with Salesforce leaders, ISV Partners and Product Specialists. We are super excited about this phenomenal, first of its kind event being held in our campus.

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July 8, 2016

Integrating Master Data Management with SugarCRM

About SugarCRM
SugarCRM's current product line consists of Sugar Professional, Sugar Enterprise and Sugar Ultimate. For detailed information about the product offerings, head over to  Each of these products are further differentiated by product version numbering. SugarCRM currently supports two versions, Sugar 6.5 and Sugar 7. Sugar 6.5 is their legacy platform has been on long term support and is currently scheduled for end-of-life on April 15, 2017. Sugar 7.7 is the currently available Sugar 7 product. SugarCRM announced their product roadmap during their user conference SugarCon June 14 - 16, 2016 which included forward-looking statements as it pertains to Sugar 7.7.1 and Sugar 7.8. Potential features in these releases include updated User Experience, improved searching, and security, plus additional features for administrators to improve their support of the Sugar

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June 26, 2016

Digital Disruption - The API Way

Dicken’s famous opening sentences in A Tale of Two Cities - “It was the best of times, it was the worst of times…” is etched in the memory of literature fans around the globe across generations. Somehow with respect to the work we do in Infosys, these words in a way relates to the state of enterprises and many of our clients’ situations.

Businesses are changing and getting disrupted at a pace that it has created nervousness and excitement at the same time. From food to fashion to finance, across industries, leaders and boards have realized that technology is at the front and center of their business for them to remain relevant. Technology is not merely a support system to keep business running. A key trend supporting this argument is that most startups in the last few years are technology driven that have disrupted established business models.

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