Client Solution Lead, Digital Experience, Infosys
Based in Pune, Abhishek serves as an agile evangelist. He is responsible for designing digital strategy
and business solutions for Fortune 2000 companies. Abhishek also caters to Design Thinking led consulting and business
With over five years of experience, he is the youngest GC member of India Scrum Enthusiasts Community (ISEC). Besides,
Infosys annual Strategy & Action Planning meet, 2014 (STRAP) recognized Abhishek as the Voice of Youth (VoY).
Other recognitions include Champion of Change (CoC) in FY 14 and Most Valuable Player (MVP) in FY 13.
In his blog posts, Abhishek will share his insights on digital commerce, digital marketing, Agile, and Scrum.
Senior Technology Architect – Healthcare, Insurance, and Life Sciences,
Amit has over 16 years of experience of IT experience with specialization in technology consulting. He has
worked with Infosys for the past eight years.
Amit has worked with client CxO and senior IT management as a technology consultant in areas such as IT simplification,
IT portfolio assessment and rationalization, IT cost reduction, and IT strategy planning. He has led large IT transformation
programs for insurance companies.
In his blog posts, Amit will share his insights on topics such as shadow IT, application portfolio analysis, and
Principle Consultant, Salesforce Practice, Infosys
Amrita Ghosh has over 15 years of experience in the IT industry, with certifications in Project Management Professional (PMP) and Salesforce ADM. Over the course of her career, she has worked as a program manager, business analyst, and subject matter expert (SME) in the domains of telecom billing and revenue management.
At Infosys, Amrita works as a Principle Consultant in the Presales Center of Excellence (CoE) for the Infosys Salesforce practice. She currently works with various customers in telecom, retail, and communications. Through her blogs, Amrita will be discussing about topics related to customer relationship management (CRM) and Salesforce.
Anjali is a technology professional with 14 years of industry experience,
primarily in the CRM domain
(Siebel, Pivotal and SAP CRM). She is an Industry Principal at Infosys with over eight
years of salesforce.com (SFDC)
experience. She is a founding member of the Infosys SFDC practice and has donned multiple
roles on SFDC implementations,
including program manager, business analyst, functional lead, and solution subject matter
expert. Anjali has undergone SFDC
development, ADM, service cloud, and PMP certifications.
Anjali will share her experienced insights on digital marketing, customer relationship
management, and salesforce.com
Technology Architect - Healthcare Insurance and Life Sciences Practice, Infosys
Working as Technology Architect with over 12 years of experience in Enterprise Application architecture design. Specialization include .Net technologies, Responsive Web Design (RWD) and Single Page Applications (SPAs)
Instrumental in defining the architecture and detailed design for ASP.Net based enterprise application hosted on Infosys Cloud for a top pharmaceutical company. Have also successfully designed Singe Page application (SPA) using AngularJS catering to multiple devices.
Technology Lead, Infosys Digital, Infosys
Bharathi holds 11 years of strong industry experience and is the Technology Lead of the EASESV-DYNX practice at
Infosys. He currently works on SugarCRM projects, playing the key role of a solutions architect for new as well as ongoing
projects/proposals, alongside providing proof-of-concepts and demonstrations to customers. In addition, he has strong expertise in
web-based application development using LAMP Stack. Bharathi started the SugarCRM practice at Infosys, after which he went on to
complete an external SugarCRM certification that allowed him to gain enough knowledge, skills, and experience to train and build an
entire Infosys team dedicated to the practice. He also uses his vast expertise to contribute to Infosys internal knowledge
documents. Apart from being a Sugar certified developer, Bharathi is also a Zend certified PHP engineer.
His blog will provide expert insights into the world of customer relationship management (CRM) alongside his thoughts and expert
opinions on SugarCRM.
Group Project Manager, BPM Pega, Digital Process
Bharat has over 17 years of experience in solving complex customer
problems by using latest technologies
and simplicity. He currently leads Pega implementation programs for several Infosys Digital
clients. In addition to program
management, he likes to contribute in the area of solution architecture and provide domain
consulting for industries like
financial services, government, manufacturing, energy, and telecom. He has led several
innovation initiatives for his
clients and employers.
He evangelizes latest technologies and builds cross functional teams to implement
technology that businesses can use.
In his blogs, Bharat will share his experience and thoughts on digitizing and simplifying
Manager, Digital Experience, Infosys
Hari has over 15 years of experience in IT industry and presently works as a program manager for an
ecommerce initiative in Infosys. He has led key digital transformation programs and omnichannel commerce initiatives for
major retailers in North America.
In addition, Hari specializes in ecommerce package implementations and has anchored roadmap definition, program
management, and IT strategy for the client.
His blog posts will share proficient outlooks on digital commerce, social media, Web content management, and program
Vice President, Digital Group Practice Engagement Manager, Infosys Digital
Henry, a veteran in digital engagement practices, drives the team's go-to-market and sales efforts. In his 26 years of experience, he has worked with the world's top companies — across manufacturing, retail, consumer packaged goods, healthcare, financial services, and communications. At Infosys, he identifies and executes digital business transformation strategies that drive tangible, actionable, and results-driven change in the marketplace. Developing a best-in-class digital unit, which seamlessly merges systems of record with systems of engagement, has been one of his key contributions to the organization. In his blogs, Henry will write about digital business transformation, user generated services, hyper personalization, and marketing operations.
Associate Vice President – Digital Integration
Services, Salesforce.com &
Practice Sales Head – Global Catalogue Sales, Infosys
With over 26 years of industry experience, Heriberto has amassed a wealth
of knowledge in top-tier
consulting and sales. In his current role as Associate Vice President and Head, he leads
salesforce.com sales for the
digital integration services group. He is responsible for facilitating the first SFDC
Global Service Catalogue and building
a comprehensive GTM strategy across segments, regions, and offerings.
Currently in his ninth year with Infosys, Heriberto is a proven sales leader with a
track record of high growth in
difficult economic environments. He is recognized as a manager with high integrity and a
proven ability to lead across
cultural and geographic boundaries. Prior to joining Infosys, he has held a number of
senior leadership roles at Andersen
Consulting, Ernst & Young, and Capgemini.
In his blog posts, Heriberto will share a seasoned expert’s view on Salesforce.com,
sales and leadership.
Senior Associate Consultant, Digital Enterprise
Isha is a technology professional with three years of industry
experience. In her current role, she is
involved in gathering business requirements from clients, determining their feasibility,
formulating requirement artifacts,
and managing proposals in the omni-channel retail domain. As a business analyst, she has
also been instrumental in
successfully delivering several e-commerce projects.
In her blog posts, Isha will share insights on omni-channel and SMACIA (social,
mobility, analytics, cloud, IoT and
Principal Architect, Infosys Digital, Infosys
Jeff holds 25 years of strong industry experience and is the Principal Architect of SugarCRM at Infosys. He has
been developing Sugar since 2004 (when SugarCRM was founded), and is one of the foremost experts in SugarCRM architecture,
development, and deployment. He has made immense contributions to Sugar’s code base. A frequent contributor to Sugar community
forums, Jeff writes a popular blog called ‘SugarCRM: Developers’ Guide’ and runs a YouTube channel, ‘SugarCRM Power Hour with Jeff
His blog will provide deep insights into customer relationship management (CRM) as well as his expert opinion on the various
aspects of SugarCRM.
Senior Technology Architect - Healthcare Insurance and Life Sciences Practice,
Jitendra serves as a Technology Architect with over 13 years of rich experience in Java / J2EE Enterprise
application architecture design. He is a User experience (UX) practitioner with specialization in Responsive Web Design
(RWD), Single Page Application (SPAs), and Rich Internet Application (RIA).
Working with Infosys for the past four years, Jitendra has been instrumental in defining rich user experience based
complex Web and mobile based User Interface (UI) applications for top insurance and healthcare clients. He has designed
multiline quote application strategy for the largest American personal lines insurer. Jitendra has also successfully defined
hybrid and native mobile app strategy for an American financial, retirement, investment, and insurance firm. He is a Subject
matter expert in User Experience (UX) and User Interface (UI), and Senior Practitioner in Infosys, involved in multiple
insurance and healthcare accounts.
Jitendra has also been successful in publishing his work in different tech communities. In his blog posts, he will share
key insights on digital transformation, responsive Web design implementation, and UX based front-end UI technologies.
Principal Consultant, Infosys Digital
Based in Melbourne, Australia, Maloy Patnaik has over twelve years of
experience in the IT industry. In
his capacity as a Principal Consultant, he focuses on consulting and client advisory
function for digital strategy, roadmap,
Maloy has been instrumental in defining mobile bank strategy for an Australian public
transport organization. He has also
successfully defined BPM strategy and business case for a large Australian bank.
Maloy will chiefly share his views on topics such as Impact of Digital, Digital
Strategy, Bridging Physical to Digital,
Associate Vice President, Principal Technology Architect, Enterprise Application
Integration Services and Sales, Infosys
Manas has 19 years of industry experience and has skills in digital commerce, digital marketing, consumer
experience, legacy modernization, application programming interfaces (API) management, micro services, service-oriented
architecture (SOA), Salesforce.com (SFDC), and Microsoft (MS) Dynamics.
Currently he heads sales, delivery, and consulting for Infosys Digital. In this capacity, Manas is responsible for
digital transformation across banking clients such as Australia and New Zealand Banking Group Ltd. (ANZ).
Additionally, he is instrumental for driving Infosys Digital business in the Association of Southeast Asian Nations
(ASEAN), Middle East, and India.
Manas will share proficient views on digital, API, business process management (BPM), SOA, and channel
Enterprise Digital Architect & Market Leader –
Digital & Integration
Narayanan heads the API & SOA practice for Americas at Infosys. He has 16
years of experience as a
Technologist, Architectural Director & Digital Strategist. He has helped clients across 5
continents in transforming their
businesses with hands-on technical expertise and innovative problem solving skills. He has
delivered 50+ projects amounting
to 300M+ in various capacities from Engineer to Architect to Advisor and derive maximum
return of investment for his
He is a fervent learner and believes in “Human focused adaptive automation” when it
comes to application of digital
His blog posts will range from contemporary technologies such as Cloud Integration, API
Management, Micro Services,
Digital Delivery Platforms, Complex Events Processing and Service Oriented Architecture to
all things Digital.
Consulting Head, Enterprise Digital,
Phil has over 20 years of experience in the IT industry. At Infosys, he
leads the focus on customer-
centric consulting, digitally led business change, and is a core proponent of Design
Phil has developed a general merchandising platform for a global retailer, a multi-
channel account opening application
process for a UK bank, and a wholesale banking strategy and roadmap for a US regional
His blogs will share insights on customer experience management, customer engagement,
agile business, and disruptive
Lead Consultant, BFSI and telecom, communication, automobile, and other services – ECAS, Infosys
With over fourteen years of experience, Pradeep is a lead consultant with Enterprise Cloud Application Services(ECAS) unit for Salesforce practice. He is a part of the solution building and the center of excellence (CoE) team for Salesforce. His work with the CoE team involves reaching out to new markets, focusing on verticals such as banking, financial services and insurance (BFSI), communication and telecom, automobile and other services, etc. He has been working with Infosys for the past two months. His responsibilities at the organization include working closely with the CoE team on building solutions and focusing on strategic areas. He works with various stakeholders to devise solutions.
His blogs will offer insights on topics such as Salesforce, technology, and enterprise architecture.
Based out in Pune, Prateek has over 14 years of experience across project delivery and sales. He is a certified Project Management Professional (PMP). Currently, he is part of digital services – Center of Excellence (CoE) Salesforce practice working on global pursuits. He has been working with Infosys for the past three years as a Senior Consultant. He has played multiple roles across varied domains and technologies.
His blogger profile would offer insights on topics such as Salesforce and digital services.
Principal Consultant – Infosys Digital
Based out of Melbourne, Australia, Rahul has over twelve years of global experience in digital solutions, strategy, and
transformation. In his capacity as a Principal Consultant, Rahul focuses on the client advisory function and specializes in advising key decision-
makers, c-suite, and enterprise architects in defining their digital strategy and roadmap. Most recently, he has been involved in three major
digital transformation initiatives in Australia. Notably, the Infosys BPM Product Evaluation Framework is his brainchild. Rahul will share his
views on topics around all things digital, with a special focus on customer experience and communication, digital transformation, digital marketing
(O2O), Internet of Things (IoT), enterprise content management (ECM) / business process management (BPM), cloud, mobility, DevOps, and Agile – all
areas that make up his impressive repertoire of insightful information.
Be sure to reach out to him at Rahul_kochhar01@infosys.com for
Consultant, Digital Transformation – Energy, Utilities, Communications and
During his more than nine years with Infosys, Rejeesh Gopalan has worked extensively in package consulting
around the Maximo Asset Management Software, with a clear focus on energy companies and utilities.
As a Consultant, Rejeesh is responsible for providing leadership in multiple projects based on Maximo Asset
Management Software, involving end-to-end implementation, upgrades and application support.
Rejeesh will blog on Asset Management as well as Business Process Optimization Programs.
Principal Consultant – Digital Integration
Sachin has close to 14 years of industry experience and currently serves
as a Principal Consultant for the
Digital Integration Services unit. He is responsible for the management of multiple tracks
that include project consulting,
sales support, ideation of new market offerings, GTM initiatives, and creating vertical-
based strategies. He is also
involved in other initiatives that cater to knowledge management, evangelization of
Microsoft Dynamics products /
technologies, and product adoption.
Sachin’s achievements at Infosys are numerous. He has successfully executed program
management, consulting, delivery, new
account openings (including remote sales), pre-sales, and marketing roles. He has also been
instrumental in incubating the
Microsoft Dynamics practice at Infosys.
Harnessing his know-how, Sachin will blog on digital ecosystems, enterprise
architecture, and new paradigms / model /
service offerings in the area of enterprise applications.
Technology Architect — healthcare, insurance and life science practice, Infosys
Saravanakrishnan is a technology architect with over 16 years of experience in .Net, Java, AngularJs and ReactJs applications. He has gained expertise in Web application security, data center migration, and cloud technologies.
A veteran with over 16 years of experience in software development, he has catered to industries such as healthcare and banking. He has proven experience in product management and delivery and has extensive hands-on experience on the development of Windows and Web applications with Microsoft .NET technology.
At Infosys, he has worked on Web application security, datacenter migration, and legacy modernization projects and has actively managed to create multiple proofs of concepts in Google Cloud Platform and IBM-Bluemix for client proposals. He has been working with Infosys for the past five years.
His blogs will offer insights on topics such as Web application security, cloud, and user experience (UX) front-end technologies.
Senior Vice-President, Global Head of Infosys Digital, Infosys
Scott Sorokin, a marketing pundit with significant advertising experience, focuses on guiding enterprises through the
complexities of the digital ecosystem. As the Global Head of Digital at Infosys, he provides actionable, strategic guidance that addresses the
implications of digital disruption. He uses a coveted combination of CXO-level business strategy, technology expertise, and marketing experience to
address the requirements of a fast-changing, global market. With 25 years of extensive experience, Scott has been a strategist and digital partner
for senior-level executives at Fortune 100 companies. Prior to Infosys, he was the Chief Strategy Officer at Razorfish, a key member of
As a blogger, Scott will focus on writing about Infosys Digital POVs, including but not limited to business strategy, technology, and
Be sure to reach out to him at Scott.Sorokin@infosys.com
Industry Principal, Digital Transformation –
Manufacturing – Advanced
Shankar Krishnamurthy has over 15 years of experience in digital transformation, process
consulting, business process
management (BPM), enterprise application integration (EAI), enterprise content management
(ECM), enterprise portals, and
service-oriented architecture (SOA).
At Infosys, Shankar has successfully spearheaded several large consulting
and implementation engagements
across Fortune 100 clients. He played a key role in conceptualizing and developing the
INVALUATE framework for assessing
return on investment in business process management (BPM) initiatives.
Shankar will bring his rich experiential insights to this blog, and will
keep you posted on hot-button
trends in digital transformation, big data, business process management, enterprise
application integration, social, content
management, collaboration, and enterprise portals.
Senior Consultant, DISDES - Enterprise Asset
Management (EAM), Infosys
Sivaramakrishnan has 10 years of experience as a senior consultant, and
is a process and domain specialist
in enterprise asset management. In this aptitude, he has worked as a functional
consultant, Maximo consultant, and
data migration lead.
Additionally, Sivaramakrishnan has been influential in providing solutions to complex
business and migration
He will keep you posted on various topics such as new trends and concepts in EAM
implementation across industries such as
oil and gas, utilities, and manufacturing, etc.
Technology Architect, Manufacturing — Application Design and Maintenance, Infosys
Smita works as a Java / J2EE Architect. With around 10 years of experience, she has vast knowledge and experience in Web application development using JAVA / J2EE architecture, responsive Web design (RWD), and Web services. In her three-month tenure at Infosys, she has had the opportunity to work on a few proposals and request for proposals (RFPs) for one of the major manufacturing US giants and has helped her team in overcoming technical challenges. She is passionate about learning new technologies and frameworks.
Technology Analyst, Enterprise Asset Management
Usha Sree has over seven years of work expertise. In her functioning
calling, she has worked in manifold
roles as an EAM techno functional consultant.
Currently, as a technology analyst, she has delivered to the oil and gas and railway
industries – successful enterprise
asset management (EAM) solutions. Correspondingly, Usha is responsible for delivering
various request for proposals (RFPs)
Her blog posts will talk about the evolving trends in enterprise asset management and IT
Associate Vice President and Senior Industry
Principal, Infosys Digital
Venkat is an industry veteran with 21 years of experience and has worked
in Infosys for around 10 years.
He has been instrumental in expanding Infosys mobility footprint in Europe. Currently,
Venkat is responsible for building
the digital delivery and leadership team in North America.
Until 2010, he served as the senior leader in Infosys Engineering practice and helped in
the launch of Infosys Research
and Development (R&D) hubs for customers in embedded systems, telecom, and software
products space. In 2010, Venkat and
other senior leaders in the company kick-started the Enterprise Mobility practice at
In his blog posts, he will share his insights on customer experience management,
customer engagement, digital marketing,
and digital business.
Delivery Manager – Digital Integration Services
and DC Head – Chandigarh,
Vikas is considered a veteran in the field of mobility with 20 years of
relevant experience under his
belt. In his current role, he skilfully manages projects and complex accounts for key
clients across the globe. Recognized
for the immense value he brings to the company, he has been honored with numerous unit
awards, including the Infosys
In his blog posts, Vikas will share a seasoned expert’s views on digital and enterprise
Senior Consultant, CRM – Digital Integration
Based in Gent, Belgium, Vijay currently serves as the Functional Lead and
Project Manager for CRM multi-
country rollout project with a leading passenger automobiles manufacturer. He has over
eight years of consulting experience
in CRM and business intelligence with clients in manufacturing and capital markets
With extensive knowledge in refining CRM business processes and executing multi-country
rollouts, he has played a dynamic
role in successful completion of global packaged CRM implementation and in client
In his blog posts, Vijay will share a seasoned expert’s view on CRM applications,
business intelligence, global rollouts,
and capital markets.
Senior Technology Architect, ECAS
Vinod is a CRM Cloud Techno Functional consultant on Oracle CX and SFDC with close to 13 years of experience working with multiple Clients across varied domains like Aerospace, Communications, and Publishing etc. He has been closely involved in building the Cloud competency on the Oracle CX side and now playing a similar role on the SFDC Cloud.
He will be blogging primarily on the new trends on CRM Cloud and the happenings on the product side of Oracle and SFDC.
Delivery Manager (Global Practice Head- Adobe
and IBM Digital Service)
Vivek has 18 years of experience in the IT industry. As Global Practice
Head, he is responsible for
competency building, industry and horizontal solutions, and end-to-end global service
In his previous roles in Infosys, Vivek was responsible for incubating and leading
business-to-business (B2B) integration
delivery / business process management (BPM) competency units, and has helped them grow
significantly. In addition, he has
written several white papers and research papers.
His skills are in digital marketing, Adobe Marketing Cloud, IBM Digital Marketing,
digital commerce, business process
management, enterprise integration, complex event processing, and business-to-business
In his blog posts, Vivek will share proficient views on digital adoption, digital
marketing, digital trends, digital
commerce, and digital innovation.
Technical Architect, Infosys Digital, Infosys
Backed by 11 years of industry experience, Yuvaraj Patil has strong expertise and skills in web application design
and development using LAMP Stack, as well as web development using server-side and client-side MVC frameworks. Over the course of
his career, he has worked on migration strategies for various platforms –– from PHP applications to ERP systems. Yuvaraj is the
Technical Architect of the EASESV-DYNX practice at Infosys . He is currently working on SugarCRM and has made significant
contributions to the code base.
His blog will provide expert insights into the world of customer relationship management (CRM) alongside his thoughts and expert
opinions on SugarCRM.