Infosys experts share their views on how digital is significantly impacting enterprises and consumers by redefining experiences, simplifying processes and pushing collaborative innovation to new levels

Blogger Profiles

Abhishek Kumar

Client Solution Lead, Digital Experience, Infosys

Abhishek KumarBased in Pune, Abhishek serves as an agile evangelist. He is responsible for designing digital strategy and business solutions for Fortune 2000 companies. Abhishek also caters to Design Thinking led consulting and business development.

With over five years of experience, he is the youngest GC member of India Scrum Enthusiasts Community (ISEC). Besides, Infosys annual Strategy & Action Planning meet, 2014 (STRAP) recognized Abhishek as the Voice of Youth (VoY).

Other recognitions include Champion of Change (CoC) in FY 14 and Most Valuable Player (MVP) in FY 13.

In his blog posts, Abhishek will share his insights on digital commerce, digital marketing, Agile, and Scrum.

Amit Junankar

Senior Technology Architect – Healthcare, Insurance, and Life Sciences, Infosys

Amit JunankarAmit has over 16 years of experience of IT experience with specialization in technology consulting. He has worked with Infosys for the past eight years.

Amit has worked with client CxO and senior IT management as a technology consultant in areas such as IT simplification, IT portfolio assessment and rationalization, IT cost reduction, and IT strategy planning. He has led large IT transformation programs for insurance companies.

In his blog posts, Amit will share his insights on topics such as shadow IT, application portfolio analysis, and enterprise architecture.

Anjali Yadav

Industry Principal

Anjali YadavAnjali is a technology professional with 14 years of industry experience, primarily in the CRM domain (Siebel, Pivotal and SAP CRM). She is an Industry Principal at Infosys with over eight years of (SFDC) experience. She is a founding member of the Infosys SFDC practice and has donned multiple roles on SFDC implementations, including program manager, business analyst, functional lead, and solution subject matter expert. Anjali has undergone SFDC development, ADM, service cloud, and PMP certifications.

Anjali will share her experienced insights on digital marketing, customer relationship management, and

Bharathiraja Antonysamy

Technology Lead, Infosys Digital, Infosys

Bharathiraja AntonysamyBharathi holds 11 years of strong industry experience and is the Technology Lead of the EASESV-DYNX practice at Infosys. He currently works on SugarCRM projects, playing the key role of a solutions architect for new as well as ongoing projects/proposals, alongside providing proof-of-concepts and demonstrations to customers. In addition, he has strong expertise in web-based application development using LAMP Stack. Bharathi started the SugarCRM practice at Infosys, after which he went on to complete an external SugarCRM certification that allowed him to gain enough knowledge, skills, and experience to train and build an entire Infosys team dedicated to the practice. He also uses his vast expertise to contribute to Infosys internal knowledge documents. Apart from being a Sugar certified developer, Bharathi is also a Zend certified PHP engineer.

His blog will provide expert insights into the world of customer relationship management (CRM) alongside his thoughts and expert opinions on SugarCRM.

Bharat Varma

Group Project Manager, BPM Pega, Digital Process Integration, Infosys

Bharat VarmaBharat has over 17 years of experience in solving complex customer problems by using latest technologies and simplicity. He currently leads Pega implementation programs for several Infosys Digital clients. In addition to program management, he likes to contribute in the area of solution architecture and provide domain consulting for industries like financial services, government, manufacturing, energy, and telecom. He has led several innovation initiatives for his clients and employers.

He evangelizes latest technologies and builds cross functional teams to implement technology that businesses can use. In his blogs, Bharat will share his experience and thoughts on digitizing and simplifying processes.

Hari Subramania Pillai

Manager, Digital Experience, Infosys

Hari Subramania PillaiHari has over 15 years of experience in IT industry and presently works as a program manager for an ecommerce initiative in Infosys. He has led key digital transformation programs and omnichannel commerce initiatives for major retailers in North America.

In addition, Hari specializes in ecommerce package implementations and has anchored roadmap definition, program management, and IT strategy for the client.

His blog posts will share proficient outlooks on digital commerce, social media, Web content management, and program management.

Heriberto Gonzalez

Associate Vice President – Digital Integration Services, & Practice Sales Head – Global Catalogue Sales, Infosys

Heriberto GonzalezWith over 26 years of industry experience, Heriberto has amassed a wealth of knowledge in top-tier consulting and sales. In his current role as Associate Vice President and Head, he leads sales for the digital integration services group. He is responsible for facilitating the first SFDC Global Service Catalogue and building a comprehensive GTM strategy across segments, regions, and offerings.

Currently in his ninth year with Infosys, Heriberto is a proven sales leader with a track record of high growth in difficult economic environments. He is recognized as a manager with high integrity and a proven ability to lead across cultural and geographic boundaries. Prior to joining Infosys, he has held a number of senior leadership roles at Andersen Consulting, Ernst & Young, and Capgemini.

In his blog posts, Heriberto will share a seasoned expert’s view on, sales and leadership.

Isha Gulati

Senior Associate Consultant, Digital Enterprise Solutions, Infosys


GulatiIsha is a technology professional with three years of industry experience. In her current role, she is involved in gathering business requirements from clients, determining their feasibility, formulating requirement artifacts, and managing proposals in the omni-channel retail domain. As a business analyst, she has also been instrumental in successfully delivering several e-commerce projects.

In her blog posts, Isha will share insights on omni-channel and SMACIA (social, mobility, analytics, cloud, IoT and artificial intelligence).

Jeff Bickart

Principal Architect, Infosys Digital, Infosys


BickartJeff holds 25 years of strong industry experience and is the Principal Architect of SugarCRM at Infosys. He has been developing Sugar since 2004 (when SugarCRM was founded), and is one of the foremost experts in SugarCRM architecture, development, and deployment. He has made immense contributions to Sugar’s code base. A frequent contributor to Sugar community forums, Jeff writes a popular blog called ‘SugarCRM: Developers’ Guide’ and runs a YouTube channel, ‘SugarCRM Power Hour with Jeff Bickart’.

His blog will provide deep insights into customer relationship management (CRM) as well as his expert opinion on the various aspects of SugarCRM.

Jitendra Jain

Senior Technology Architect - Healthcare Insurance and Life Sciences Practice, Infosys

Jitendra JainJitendra serves as a Technology Architect with over 13 years of rich experience in Java / J2EE Enterprise application architecture design. He is a User experience (UX) practitioner with specialization in Responsive Web Design (RWD), Single Page Application (SPAs), and Rich Internet Application (RIA).

Working with Infosys for the past four years, Jitendra has been instrumental in defining rich user experience based complex Web and mobile based User Interface (UI) applications for top insurance and healthcare clients. He has designed multiline quote application strategy for the largest American personal lines insurer. Jitendra has also successfully defined hybrid and native mobile app strategy for an American financial, retirement, investment, and insurance firm. He is a Subject matter expert in User Experience (UX) and User Interface (UI), and Senior Practitioner in Infosys, involved in multiple insurance and healthcare accounts.

Jitendra has also been successful in publishing his work in different tech communities. In his blog posts, he will share key insights on digital transformation, responsive Web design implementation, and UX based front-end UI technologies.

Maloy Patnaik

Principal Consultant, Infosys Digital

Maloy PatnaikBased in Melbourne, Australia, Maloy Patnaik has over twelve years of experience in the IT industry. In his capacity as a Principal Consultant, he focuses on consulting and client advisory function for digital strategy, roadmap, and architecture.

Maloy has been instrumental in defining mobile bank strategy for an Australian public transport organization. He has also successfully defined BPM strategy and business case for a large Australian bank.

Maloy will chiefly share his views on topics such as Impact of Digital, Digital Strategy, Bridging Physical to Digital, and Microservices.

Manas Kumar

Associate Vice President, Principal Technology Architect, Enterprise Application Integration Services and Sales, Infosys

Manas KumarManas has 19 years of industry experience and has skills in digital commerce, digital marketing, consumer experience, legacy modernization, application programming interfaces (API) management, micro services, service-oriented architecture (SOA), (SFDC), and Microsoft (MS) Dynamics.

Currently he heads sales, delivery, and consulting for Infosys Digital. In this capacity, Manas is responsible for digital transformation across banking clients such as Australia and New Zealand Banking Group Ltd. (ANZ).

Additionally, he is instrumental for driving Infosys Digital business in the Association of Southeast Asian Nations (ASEAN), Middle East, and India.

Manas will share proficient views on digital, API, business process management (BPM), SOA, and channel transformation.

Narayanan Chathanur

Enterprise Digital Architect & Market Leader – Digital & Integration Services

Narayanan ChathanurNarayanan heads the API & SOA practice for Americas at Infosys. He has 16 years of experience as a Technologist, Architectural Director & Digital Strategist. He has helped clients across 5 continents in transforming their businesses with hands-on technical expertise and innovative problem solving skills. He has delivered 50+ projects amounting to 300M+ in various capacities from Engineer to Architect to Advisor and derive maximum return of investment for his clients.

He is a fervent learner and believes in “Human focused adaptive automation” when it comes to application of digital technologies.

His blog posts will range from contemporary technologies such as Cloud Integration, API Management, Micro Services, Digital Delivery Platforms, Complex Events Processing and Service Oriented Architecture to all things Digital.

Phil Freegard

Consulting Head, Enterprise Digital, Infosys

Phil FreegardPhil has over 20 years of experience in the IT industry. At Infosys, he leads the focus on customer- centric consulting, digitally led business change, and is a core proponent of Design Thinking.

Phil has developed a general merchandising platform for a global retailer, a multi- channel account opening application process for a UK bank, and a wholesale banking strategy and roadmap for a US regional bank.

His blogs will share insights on customer experience management, customer engagement, agile business, and disruptive techniques.

Rahul Kochar

Principal Consultant – Infosys Digital

Rahul KocharBased out of Melbourne, Australia, Rahul has over twelve years of global experience in digital solutions, strategy, and transformation. In his capacity as a Principal Consultant, Rahul focuses on the client advisory function and specializes in advising key decision- makers, c-suite, and enterprise architects in defining their digital strategy and roadmap. Most recently, he has been involved in three major digital transformation initiatives in Australia. Notably, the Infosys BPM Product Evaluation Framework is his brainchild. Rahul will share his views on topics around all things digital, with a special focus on customer experience and communication, digital transformation, digital marketing (O2O), Internet of Things (IoT), enterprise content management (ECM) / business process management (BPM), cloud, mobility, DevOps, and Agile – all areas that make up his impressive repertoire of insightful information.

Be sure to reach out to him at for any queries.

Rejeesh Gopalan

Consultant, Digital Transformation – Energy, Utilities, Communications and Services, Infosys

Rejeesh GopalanDuring his more than nine years with Infosys, Rejeesh Gopalan has worked extensively in package consulting around the Maximo Asset Management Software, with a clear focus on energy companies and utilities.

As a Consultant, Rejeesh is responsible for providing leadership in multiple projects based on Maximo Asset Management Software, involving end-to-end implementation, upgrades and application support.

Rejeesh will blog on Asset Management as well as Business Process Optimization Programs.

Sachin Bery

Principal Consultant – Digital Integration Services, Infosys

Sachin BerySachin has close to 14 years of industry experience and currently serves as a Principal Consultant for the Digital Integration Services unit. He is responsible for the management of multiple tracks that include project consulting, sales support, ideation of new market offerings, GTM initiatives, and creating vertical- based strategies. He is also involved in other initiatives that cater to knowledge management, evangelization of Microsoft Dynamics products / technologies, and product adoption.

Sachin’s achievements at Infosys are numerous. He has successfully executed program management, consulting, delivery, new account openings (including remote sales), pre-sales, and marketing roles. He has also been instrumental in incubating the Microsoft Dynamics practice at Infosys.

Harnessing his know-how, Sachin will blog on digital ecosystems, enterprise architecture, and new paradigms / model / service offerings in the area of enterprise applications.

Scott Sorokin

Senior Vice-President, Global Head of Infosys Digital, Infosys

Scott SorokinScott Sorokin, a marketing pundit with significant advertising experience, focuses on guiding enterprises through the complexities of the digital ecosystem. As the Global Head of Digital at Infosys, he provides actionable, strategic guidance that addresses the implications of digital disruption. He uses a coveted combination of CXO-level business strategy, technology expertise, and marketing experience to address the requirements of a fast-changing, global market. With 25 years of extensive experience, Scott has been a strategist and digital partner for senior-level executives at Fortune 100 companies. Prior to Infosys, he was the Chief Strategy Officer at Razorfish, a key member of Publicis.Sapient.

As a blogger, Scott will focus on writing about Infosys Digital POVs, including but not limited to business strategy, technology, and marketing.

Be sure to reach out to him at

Shankar Krishnamurthy

Industry Principal, Digital Transformation – Manufacturing – Advanced Technologies, Infosys


KrishnamurthyShankar Krishnamurthy has over 15 years of experience in digital transformation, process consulting, business process management (BPM), enterprise application integration (EAI), enterprise content management (ECM), enterprise portals, and service-oriented architecture (SOA).

At Infosys, Shankar has successfully spearheaded several large consulting and implementation engagements across Fortune 100 clients. He played a key role in conceptualizing and developing the INVALUATE framework for assessing return on investment in business process management (BPM) initiatives.

Shankar will bring his rich experiential insights to this blog, and will keep you posted on hot-button trends in digital transformation, big data, business process management, enterprise application integration, social, content management, collaboration, and enterprise portals.

Sivaramakrishnan B

Senior Consultant, DISDES - Enterprise Asset Management (EAM), Infosys

Sivaramakrishnan BSivaramakrishnan has 10 years of experience as a senior consultant, and is a process and domain specialist in enterprise asset management. In this aptitude, he has worked as a functional consultant, Maximo consultant, and data migration lead.

Additionally, Sivaramakrishnan has been influential in providing solutions to complex business and migration glitches.

He will keep you posted on various topics such as new trends and concepts in EAM implementation across industries such as oil and gas, utilities, and manufacturing, etc.

Usha Sree Lingam

Technology Analyst, Enterprise Asset Management (EAM), Infosys

Usha Sree LingamUsha Sree has over seven years of work expertise. In her functioning calling, she has worked in manifold roles as an EAM techno functional consultant.

Currently, as a technology analyst, she has delivered to the oil and gas and railway industries – successful enterprise asset management (EAM) solutions. Correspondingly, Usha is responsible for delivering various request for proposals (RFPs) solutions.

Her blog posts will talk about the evolving trends in enterprise asset management and IT asset management.

Venkat G

Associate Vice President and Senior Industry Principal, Infosys Digital

Venkat GVenkat is an industry veteran with 21 years of experience and has worked in Infosys for around 10 years. He has been instrumental in expanding Infosys mobility footprint in Europe. Currently, Venkat is responsible for building the digital delivery and leadership team in North America.

Until 2010, he served as the senior leader in Infosys Engineering practice and helped in the launch of Infosys Research and Development (R&D) hubs for customers in embedded systems, telecom, and software products space. In 2010, Venkat and other senior leaders in the company kick-started the Enterprise Mobility practice at Infosys.

In his blog posts, he will share his insights on customer experience management, customer engagement, digital marketing, and digital business.

Vikas Ahuja

Delivery Manager – Digital Integration Services and DC Head – Chandigarh, Infosys

Vikas AhujaVikas is considered a veteran in the field of mobility with 20 years of relevant experience under his belt. In his current role, he skilfully manages projects and complex accounts for key clients across the globe. Recognized for the immense value he brings to the company, he has been honored with numerous unit awards, including the Infosys Excellence Award.

In his blog posts, Vikas will share a seasoned expert’s views on digital and enterprise mobility.

Vijay Kiran Nagalingam

Senior Consultant, CRM – Digital Integration Services, Infosys

Vijay Kiran NagalingamBased in Gent, Belgium, Vijay currently serves as the Functional Lead and Project Manager for CRM multi- country rollout project with a leading passenger automobiles manufacturer. He has over eight years of consulting experience in CRM and business intelligence with clients in manufacturing and capital markets industry.

With extensive knowledge in refining CRM business processes and executing multi-country rollouts, he has played a dynamic role in successful completion of global packaged CRM implementation and in client delight.

In his blog posts, Vijay will share a seasoned expert’s view on CRM applications, business intelligence, global rollouts, and capital markets.

Vivek Shaurya

Delivery Manager (Global Practice Head- Adobe and IBM Digital Service)

Vivek ShauryaVivek has 18 years of experience in the IT industry. As Global Practice Head, he is responsible for competency building, industry and horizontal solutions, and end-to-end global service delivery.

In his previous roles in Infosys, Vivek was responsible for incubating and leading business-to-business (B2B) integration delivery / business process management (BPM) competency units, and has helped them grow significantly. In addition, he has written several white papers and research papers.

His skills are in digital marketing, Adobe Marketing Cloud, IBM Digital Marketing, digital commerce, business process management, enterprise integration, complex event processing, and business-to-business (B2B) integration.

In his blog posts, Vivek will share proficient views on digital adoption, digital marketing, digital trends, digital commerce, and digital innovation.

Yuvaraj Patil

Technical Architect, Infosys Digital, Infosys

Yuvaraj PatilBacked by 11 years of industry experience, Yuvaraj Patil has strong expertise and skills in web application design and development using LAMP Stack, as well as web development using server-side and client-side MVC frameworks. Over the course of his career, he has worked on migration strategies for various platforms –– from PHP applications to ERP systems. Yuvaraj is the Technical Architect of the EASESV-DYNX practice at Infosys . He is currently working on SugarCRM and has made significant contributions to the code base.

His blog will provide expert insights into the world of customer relationship management (CRM) alongside his thoughts and expert opinions on SugarCRM.

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