Infrastructure Services are definitely undergoing a major transformation. How does one navigate the web of emerging technology trends and stay ahead of the game? Read on to learn more on our Infra Matters blog.

Blogger Profiles


Ankush Jha

Associate Consultant, IT Service Management, Infosys

Ankush Jha Ankush has one year of experience in the IT industry. He has been awarded the Most Valuable Player award during his tenure with Infosys. Currently as an Associate Consultant at Infosys, Ankush specializes in Datacenter Transformation, Virtualization and Private Cloud.

Ankush will blog on Server Virtualization, Storage Virtualization, Desktop Virtualization, Private Cloud, Datacenter Infrastructure Management, Autonomic Computing, and Pervasive Computing.


Anurag Sethi

Principal Consultant, IT Transformation Services – Infrastructure Management Services (IMS), Infosys

Anurag Sethi A consultant and thought leader with more than 16 years of experience, Anurag specializes in program management, transitions, transformation, IT governance, and strategic initiatives. At Infosys, he has set up and led a Service Excellence Office (SEO) across large programs, in addition to successfully conceptualizing and developing new service lines within the IMS practice.

Anurag will blog on IT governance areas such as IT service management, project portfolio management, and application portfolio management. He will also share experiential insights into process analysis and optimization, service excellence, and consulting-led approaches for application and infrastructure transformation.


Aswin Kumar

Principal Consultant, IT Service Management, Infosys

Aswin Kumar Aswin has over 12 years of industry experience. He specializes in IT service management (ITSM) and technical tools implementation.

Aswin was instrumental in designing and rolling out Business Change Methodology for a major global agri-business. He has also worked on ITSM Transformations and Infrastructure Optimization programs.

Aswin will blog on ITSM Process, Tool Implementation Trends and Experiences.


Bibin Gokuldas

Associate Consultant, IT Service Management, Infosys

Bibin Gokuldas Bibin has four years of IT experience. He specializes in Information Technology Infrastructure Library (ITIL), Six Sigma and Lean process implementation.

As a technical lead, Bibin was recognized for providing client satisfaction, completion of goals, setting milestones, and providing exhaustive test results.

Bibin will blog on ITSM, Six Sigma and Lean ITSM.


Gaurav Uniyal

Principal Consultant, IT Service Management, Infosys

Gaurav Uniyal Gaurav has 11 years of industry experience. He has led large service management transformation programs, for several Fortune 500 organizations. Besides, Gaurav has made many presentations in key industry events.

Currently as Principal Consultant, he specializes in IT Service Management (ITSM) consulting, process transformation, data modeling, technology solution architecture design, service management governance, and continual service improvement processes.

Gaurav will blog on IT Service Management, Process Governance and Continual Service Improvements.


Girish Totloor

Industry Principal-Infrastructure Consulting, IT Service Management, Infosys

Girish Totloor Girish has 16 years of experience in Mainframe Practice. He was responsible for setting up the Mainframe Practice and Center of Excellence (CoE) infrastructure, at Infosys. Besides, Girish has also developed solutions for various global clients, on Mainframe Environment design and in optimization.

As an Industry Principal-Infrastructure Consulting at Infosys, he is heading Mainframe services in the Infrastructure vertical. Girish specializes on Mainframe Technologies, with focus on data center services, DB2 databases and optimization/ MIPS improvements.

Girish will blog on Mainframe Infrastructure, MIPS Optimization, zEnterprise, and Linux on System z.


Kaustubh Mhatre

Senior Systems Engineer, Infrastructure Transformation Services, Infosys

Kaustubh Mhatre Kaustubh has over three years of networking experience. As a Senior Systems Engineer at Infosys, he is responsible for network assessment consulting engagements, and datacenter migration capability developments.

Kaustubh will blog on IPv6 Migration and Datacenter Migration.



Madhukar I. B.

Industry Principal, IT Service Management, Infosys

Madhukar I. B. Madhukar has over 12 years of experience in the IT industry. He heads the Infrastructure Management Systems Consulting Practice. Madhukar has extensive experience in the areas of implementing IT Service Management (ITSM) processes, Infrastructure Total Cost of Ownership (TCO) optimization and Organizational Change Management in several Fortune 500 companies.

Madhukar will blog on ITIL/ ITSM Process Transformation, Infrastructure Management Operations, Infrastructure TCO Optimization, Virtualization, Cloud Computing, and Green IT.


Mitesh Desai

Analyst, IT Service Management, Infosys

Mitesh Desai Mitesh has diverse experience in IT Service Management (ITSM) and software development. In ITSM, his areas of expertise include process analysis for identification of gaps, process design and defining policies for ITSM. He is an ITIL V3 Foundation and ITIL V2 certified practitioner.


Munish Gupta

Senior Technology Architect – Enterprise Security – ESRM Unit, Infosys

Munish GuptaAt Infosys, Munish has been instrumental in providing security consulting to Fortune 500 corporations. His credentials include CISSP, CCSP, BS25559, WCSP, and ITILv3. He has strong experience in enterprise and risk management domain. Munish received an award for excellence as Most Valuable Contributor in the EMEA region in 2013.

Manish takes a keen interest in enterprise security, risk management and compliance, and cloud security.


Nitin Awasthi

Senior Consultant, IT Service Management, Infosys

Nitin Awasthi Nitin has over eight years of industry experience. Currently, he works as a Senior Consultant for Configuration Management and as a developer for Service Asset and Configuration Management (SACM) Framework. Nitin has also worked as a Process Consultant to Strap IT and Business.

He has been instrumental in developing the HP SM Training Guide, HP SM Migration POV and Data Models.

Nitin will blog on ITSM Data Architecture Data Model, ITSM Tool and Process Improvement in ITIL Framework.


Parveen Kumar Sharma

Principal Consultant, IT Service Management, Infosys

Parveen Kumar Sharma Parveen has more than 11 years of experience in the IT industry. He has done IT Service Management (ITSM) consultation, service management governance, Service Level Agreements (SLA) reporting framework, and dashboard. Parveen is a Subject Matter Expert (SME) in ITSM process and process improvement initiatives.

He has handled multifold transactions, planning and execution, scoping, governance, resource management, and performance management.

Parveen will blog on Environment Management, Optimization Services and IT Infrastructure Library (ITIL) - Service Transition.


Rahul Madhusudan Joshi

Principal Consultant, Infrastructure Management Services, Infosys

Rahul Madhusudan Joshi Rahul Madhusudan Joshi has spent 13 years in Infrastructure Management Services at Infosys.

As a Principal Consultant, Rahul holds responsibility for developing strategy plans for driving service lines within Infrastructure Management Services as well as driving data center management services, solutions and reuse programs. Rahul is the author of several articles on Infrastructure Management and has filed for two patents in this area.

Rahul will blog on Data Center Management, Application Management, Tools and Automation, IT Infrastructure Services Strategy and Reuse Programs.


Rajat Maini

Senior Consultant – Process & Domain Consulting – MFGIMS, Infosys

Rajat Maini Rajat Maini has close to nine years of industry experience with focus on ITIL consulting. He is a part of Service Excellence Office (SEO). In his role, Rajat has worked on DR / BCP projects and provided client solutions for the same in proposals.

He will be blogging on process analysis and optimization, service excellence, lean and cross-functional services, ITIL, IT service management, DR, and BCP.


Ramshankar Ramdattan

Principal Consultant, Infosys

Ramshankar Ramdattan Ram has over 14 years of experience in the IT industry. Currently, he holds office as Principal and Head of Asset Transformation Group in Information Management Services (IMS) practice. Ram has led large innovative consulting breakthroughs for IMS across Fortune 100 companies in areas such as IT Service Catalog, IT Financial Management and service integrator.

Ram will blog on IT Asset Transformation, Utility Computing and Cost Models, On-Demand Services, disruptive solutions such as Virtual Desktop Infrastructure (VDI), and Infrastructure-as-a-Service (IAAS).


Ravindran A Varier

Consultant, ITSM, Infosys

Ravindran A Varier Ravindran has four years of IT industry experience. He specializes in ITIL-based Audit, assessment, design and implementation of change management processes. Ravindran defines strategy for cryptography based on ITSM best practices.

Ravindran will blog on ITSM and Cryptography.



Renjith Sreekumar

Principal Consultant, Infrastructure Transformation Services, Infosys

Renjith Sreekumar Renjith is the practice lead for infrastructure consulting services for financial services, North America. He leads a global team of more than 50 consultants, focusing on end-to-end infrastructure transformation, including assessment, strategy, engineering, migration, consolidation and optimization. Also he is the co-inventor of a patented framework for IT service life cycle and governance model design. Renjith has implemented large and complex programs in the area of infrastructure transformation, transition and service management for organizations worldwide.

Renjith blogs on virtualization, convergence, and infrastructure transformation.


Rohit Gulati

Senior Consultant, Financial Services and Insurance, Infosys

Rohit Gulati Rohit has more than 10 years of experience in the IT Industry, having successfully executed projects in IT service management, tools implementation, process consulting, training, assessment and project management.

As a Senior Consultant, Rohit has been instrumental in enabling businesses to realize their goals by means of process optimization and re-engineering. Rohit is adept at building as well as leading cross-functional teams responsible for achieving business objectives for client businesses.

Rohit will blog on ITSM Process & Tool Implementation and Security Management.


Rupesh Naik

Principal Consultant, Infrastructure Management Services, Infosys

Rupesh Naik Rupesh Naik has worked for Infosys for more than 12 years in its telecommunications business.

As a Principal Consultant, Rupesh handles several key responsibilities, including designing, testing, planning and implementing next-generation telecom technologies – both core and access technologies. Rupesh’s accomplishments include ensuring faster rollout for a client through effective designing and testing of their metro and core networks.

Rupesh will blog on Core Telecom and Access Technologies, Wireline and Wireless Networks, IPTV, Mobility, Cloud Computing as well as Related Hardware Platforms.


Sanjeet Kumar

Senior Process Consultant, Infrastructure Management Services, Infosys

Sanjeet Kumar Sanjeet has over nine years of IT experience. His current role includes IT service management consultation/ transformation, information security management, risk management, process assessments/ audits, system integration, and program management delivery and consulting. Sanjeet helps customers realize value on their IT investments.

Sanjeet will blog on IT Service Management, Program Management, Risk and Information Security Management.


Shaji Kumar

Senior Project Manager, Wireless communication, Infrastructure Management Services, Infosys

Shaji Kumar The highlights of Shaji Kumar’s 16-year career include serving as a domain lead for 21st century network (CN) optical testing, covering transmission, access and PON. He has expert skills in dense wavelength division multiplexing (DWDM), coarse wavelength division multiplexing (CWDM), core network migrations and network rollouts.

Shaji will cover the following themes and more in his blog posts: xDSL, legacy backhaul, access network, passive optical network (PON), DWDM/CWDM, carrier Ethernet, network testing, network management, network design, network planning and optimization, and network rollout.


Subbarao Chaganty

Lead Consultant, IT Service Management, Infosys

Subbarao Chaganty Subbarao has over 13 years of experience in the IT industry. He has led and delivered several IT Service Management (ITSM) engagements and enabled value realization for customers through IT Infrastructure Library (ITIL) best practice oriented process design and implementation engagements. Subbarao has presented papers and published blogs in Infosys IT Service Matters on topics such as Service Catalog and Lean in ITSM.

Subbarao will blog on ITSM Phases and Practical Implementation Aspects, Process and Data Integration across ITIL v3 Phases, Planning and Implementation on Service- now.com Platform.


Sukhwinder Wadhwa

Associate Consultant, Information Management Services, Infosys

Sukhwinder Wadhwa Sukhwinder has over three years of IT experience and has predominantly worked on Information Technology Infrastructure Library (ITIL) Service Lifecycle implementation and maintenance.

Sukhwinder will blog on ITIL, IT Risk Management, IT Security Risk Management, and Information Risk Management.



Sumeet Sharma

Technology Lead, Infrastructure Management Services, Infosys

Sumeet Sharma Sumeet has over six years of experience in the IT industry, and in his role as a Technology Lead, he specializes in infrastructure management services for data centers.

Sumeet is responsible for providing enhanced security improvement plans for data centers. He is also associated with the offerings and services for Infosys data center migration.

Sumeet will be blogging on data center migrations and management, and related topics.


Vaibhav Bhatia

Senior Consultant - IT Service Management, Infosys

Vaibhav Bhatia Vaibhav has eight years of industry experience. He specializes in Data Center Infrastructure, Migration, Disaster Recovery and Green-IT.

At Infosys, Vaibhav has contributed to publications in Infosys Labs briefings on Green-IT and Infrastructure Management issues.

He will blog on Data Center Infrastructure Optimization, Trends, Monitoring and Green-IT.


Vishal Narsa

Senior Associate Consultant, IT Service Management, Infosys

Vishal Narsa Vishal has over five years of experience in the IT industry. He is currently on an engagement aimed at transforming and streamlining non- production environments for a telecom major.

He has been involved in various IT Service Management (ITSM) consulting engagements provided process and technology solutions for Fortune 500 companies across the globe. He has also used cutting-edge technologies on several solution developments. He was a key contributor in the Green IT solution offering.

Vishal will blog on IT Infrastructure Library (ITIL)/ ITSM Process Transformation, IT Sustainability and Non-Production Environment Operations.