China: The Next Global E-Commerce Powerhouse
Preparing Your Enterprise to Be Zero Distance to Digital
Is Your Business Prepared for Conversational Commerce?
How Banks and FinTech Start-Ups Can Work Together

September 23, 2016

Redefining Innovation With Design Thinking And Digital

Posted by Indranil Mukherjee (View Profile | View All Posts) at 10:25 AM

'Redefining Innovation With Design Thinking And Digital' on InfyTalk

One of the most prestigious business and technology conferences in the IT industry, Oracle OpenWorld 2016, concluded this week at San Francisco with Infosys bagging an unprecedented seven Oracle Excellence Awards. Our CEO and MD, Dr. Vishal Sikka, delivered the keynote address on Being More, Our Transformations in the Time of A.I.

In this post, we bring you updates and snippets of our participation as we chat up our Oracle expert, Indranil Mukherjee, Service Offering Head - Oracle Practice, Infosys. He also shares his perspective on why organizations need to be 'Zero Distance to Digital'.

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September 22, 2016

Is Your Business Prepared for Conversational Commerce?

Posted by Madhu Janardan (View Profile | View All Posts) at 5:27 AM

Is Your Business Prepared for Conversational Commerce?

Who hasn't heard of the popular comic strip and television show 'Dennis the Menace,' in which an obnoxious little boy would confound and annoy his neighbor, the unwitting Mr. Wilson? That old show perfectly describes the state of consumer-focused chat bots up until very recently. For example, you might purchase a home security system that hooks up to your smartphone only to have the teenager next door hack into it and set off the alarm in the middle of the night. A funny prank to the teenager - but not funny to you and your family!

And haven't we all had some amount of fun asking Siri or Google Voice questions in such a way that they would elicit funny responses? But this is changing. Have you noticed that bots are now becoming smart enough to know that people are playing around with them? Instead of trying to answer a question, they simply stay silent. The goofiness involved with baiting a chat bot is changing quickly, as human beings begin to respect machines for what they are.

Continue reading "Is Your Business Prepared for Conversational Commerce?" »

September 20, 2016

China: The Next Global E-Commerce Powerhouse

Posted by Rangarajan V. R. (View Profile | View All Posts) at 4:56 AM

China: The Next Global E-Commerce PowerhouseI read with intense interest that private equity firm Carlyle Group, is one of the leading bidders to buy the McDonald's restaurants in China. It turns out that McDonald's Inc. prefers as a strategy that its locations in China be owned by franchisees who will guarantee stability, and a steady stream of income rather than directly run thousands of fast-food joints from its headquarters in America. On the heels of that, came the news that Yum Brands Inc, China owner of KFC and Pizza Hut had sold part of their stake to Primevera Capital (an affiliate of Alibaba Group Holding Ltd.) for $460 million. This sale is part of a planned move by Yum to spin off their business into a franchisee model. Interestingly, this investment by Primevera Capital will deepen the reach of Ant Financial, which runs Alibaba's Alipay mobile payments platform, into China's restaurant business.

Could this be a sign of the times as China increasingly goes the e-commerce way?

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