nsurance companies face huge regulatory reforms
How connectivity engages patients and healthcare professionals
Digital ascendency demonstrates need for right IT
IT powers a financial services revolution
How consumers are changing enterprise IT

December 19, 2014

Hackathons and the Road to Success

Posted by Sanjay Purohit (View Profile | View All Posts) at 6:44 PM

Participants at EdgeVerve Hackathon 2014

"If only I could bottle that..." These are famous first words. And the rest of the sentences are usually just as well known: "... I'd be millionaire" or "...I'd be famous."

The problem was that until very recently it was difficult to bottle something as intangible as ingenuity. In the old days, an executive would hope to hire the right people, create the right corporate culture, and hope that a healthy amount of innovation grew out of such a mix. But that was yesterday.

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December 18, 2014

How to Renew Digital Healthcare Experience

Posted by Sanjay Dalwani (View Profile | View All Posts) at 5:41 AM

Eric Paternoster, President & CEO, Infosys Public Services, discusses a platform-based approach to IT that helps healthcare organizations shift focus back to their core business

Up until recently, health insurers in the US had little motivation to transform themselves into high-tech organizations. The age-old business model and legacy technology systems, though out-of-sync with the requirements of today's dynamic healthcare environment, have continued unchallenged for several years with little or no reason to change. Yet a recent market phenomenon is now influencing key changes: the rise of digitally savvy consumers. Did you know, that more than 95 million consumers use mobile devices to access health information and tools? And that 40 percent of them visit one or more websites to research new health insurance plans?

Indeed, health insurers are being nudged out of their comfort zone. Business-as-usual approach by consumers, who are looking for competitive offerings, expect to be better engaged and are looking for superior customer service. Our survey reveals that six out of 10 healthcare insurance consumers feel that they do not fully understand their coverage and eligibility, and they expect better assistance and information in order make right choices when it comes to selecting plans. What has long been a 'group-centric' business model in the health insurance industry, especially in the United States, is fast turning into a 'consumer-centric' one, thanks to digital. The entire healthcare realm is benefiting from this digital transformation and from the rise of consumerization.

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December 16, 2014

Game on: Gamification Works Enterprise Wonders

Posted by Prasad Joshi (View Profile | View All Posts) at 4:37 AM

The Future of Gamification [Source: https://www.youtube.com/watch?v=usPHFhfDCq4]

Type the word 'gamification' in your Google search tab and you will know that it is a hotly debated topic, which is gaining momentum. At the heart, gamification is a simple idea: take gaming concepts that work and apply them in a non-gaming environment. In reality, however,  it is a lot more than just that.

In my view gamification is all about influencing user engagement and leveraging the human psyche to learn more in order to achieve a common goal. The common could be anything - solving a problem, increasing loyalty or creating new efficiencies.

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