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January 26, 2015

IoT To Enhance Customer Experience in Hospitality and Travel

Posted by Kumar Paramasivam (View Profile | View All Posts) at 11:47 AM

The Internet of Things explained [Source: https://www.youtube.com/watch?v=l_LT_ZKlVQw]

If ever there were industries ready for the Internet of Things - or, as I prefer to call it, the Internet of Everything - it's the transportation and hospitality sectors. Hotel chains have long focused on improving their customer experience and IoT is there to help! There is a continuous feed of news from Consumer Electronics Show that focuses on the fact that the connected theme pervades all industries. The Internet of Things and automation in all walks of life - be it self-driving cars or self-curing machines - is center-stage. There's so much hype. But how much of this hoopla will the companies behind it all deliver to us, the consumers?

Intel has come out with a genie device that you can pop in to just about anything and voila - it turns into a connected device. It is increasingly becoming clear that soon we will have such devices in all walks of life. Beyond connected toaster ovens, I want to know how the hospitality and transportation industries can really leverage the IoT in smart and savvy ways. As I was getting ready for my upcoming travel to another conference I began contemplating what would be the impact of this theme. Here are a few scenarios:

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January 22, 2015

Day 1 at Davos

Posted by Sandeep Dadlani (View Profile | View All Posts) at 10:45 AM

This week, I'm at Davos for the 2015 World Economic Forum, where the world's business and political elite have gathered to debate and discuss the persistent issues of our time. On the very first day, I had the pleasure and privilege of meeting a number of brilliant business leaders, including Adi Godrej (Chairman - Godrej), Carlos Ghosn (Chairman and CEO - Renault-Nissan), Cyrus P. Mistry (Chairman - Tata Sons), Ivan Menezes (CEO - Diageo), Klaus Kleinfeld (Chairman & CEO - Alcoa) and our CEO & MD, Vishal Sikka.

The theme of Davos changes every year. This year it is "The new global context"...but the common underlying theme is the networking opportunity it gives us to connect with new people with new ideas and build new value together.

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January 21, 2015

WEF 2015: Incubating Innovation

Posted by Rajesh K. Murthy (View Profile | View All Posts) at 9:59 AM

Davos 2015 -- What to expect [Source: https://www.youtube.com/watch?v=HH_ENRldd0E]

The world has been a troubling place lately. I don't need to go into the details if you've read even one newspaper or watched a newscast on the web or TV during the last week. But, as they say, it's always darkest right before the dawn.

It's in that spirit that the world's business, political, and cultural leaders will converge on a quaint Swiss town of Davos this week to discuss how they can, collectively, improve the state of the world. That's been the World Economic Forum's slogan for decades now, and its prestige as a conclave of problem-solvers increases every year. This year, among the many challenges and issues its attendees will be discussing, is innovation and how best to incubate it.

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