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July 25, 2012

No outage, please!

Posted by Chandra Shekar Kakal (View Profile | View All Posts) at 8:34 AM

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I am talking of ensuring 100% reliability and efficiency of the enterprise IT infrastructure. This is to make sure there's minimal - or better still - no outage.

While on the subject of outage, the adage 'first things first' comes to my mind.  When I was all set to move in to my new home, everyone in the family wanted to ensure that their stuff worked fine.  My wife was concerned about the refrigerator, the washing machine and the microwave having made the shift in good shape. For the kids, the TV, computer and Internet connectivity were top priorities. My builder checked the fans and air conditioners. My own focus was on something else and distracted for a minute I shut off the main power supply. In the next minute, all hell broke loose...there was pandemonium! 

It turned out that while the UPS (Uninterrupted Power Supply) power back up although installed had not been tested for change-over connectivity.

Isn't that so much like the meticulous care enterprises take to test and validate their applications without thinking to test the base infrastructure portfolios and technologies that these applications run on? No, I am not referring to infrastructure management. I am talking about integrated enterprise-level rigorous testing of infrastructure - throughout the cycle of its acquisition, migration and operation - to ensure its business-readiness and optimal performance.

Think about it. Your enterprise leverages some of the best applications in the world, but if they are being run on a sub-par infrastructural foundation, you're not receiving all the returns you should on your investments. On the one hand, significant investment in IT infrastructure is inevitable as your business grows. But, on the other, if there isn't a structured approach to validate this burgeoning underlying IT infrastructure, there's always the threat of costly downtime.

Now, think about this. What if someone could take on single-point accountability and sole onus - not just for independent validation of applications, not just infrastructure management, but end-to-end infrastructure testing to help you manage the challenges of providing reliable and efficient infrastructure all the time, anytime. And this testing is so mature that it can address custom-mandates as well - like testing for latent risk diagnostics, back-up and recovery or even disaster recovery. And best of all, its scope covers the entire enterprise IT infrastructure - on private Cloud, public Cloud and the on-premise portfolio.

We've thought of it all on your behalf. And we've launched a first-of-its-kind integrated service to help enterprises, like yours, test and validate IT infrastructure. In other words, leveraging this service from Infosys makes infrastructure validation the closest it'll ever get to being like a happy homecoming! 

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