Respect is its own Reward
Earlier last week, Infosys won the P&G GBS External Business Partner Excellence Award for 2012. An award recognizing just 6 GBS partners for their excellence during 2012. And this is the second consecutive year that Infosys has won this award - a very infrequent occurrence in the P&G GBS World. This same week, Oracle conferred a triple honor on Infosys by naming us Oracle Specialized Partner of the Year in Financial Management and Human Capital Management and jointly recognizing Infosys and Ricoh Europe, an Infosys Business Partner, with an Oracle Excellence Award: Eco-Enterprise Innovation.
This set me thinking about how enterprises vie for glory. And an interesting analogy comes to my mind. It's about how China turned a significant contender for those coveted Olympic medals this year. From counting on just individual brilliance in games like badminton and table tennis, a few years ago, they began focusing on non-traditional sport like rowing and shooting. They, then, brought to bear strict discipline, sophisticated training and world-class coaches to tilt the scales in their favour. It was not just 38 golds, 27 silvers and 22 bronze medals, that China carted away this year. It was also the world's respect. In some ways, the business of winning and then sustaining respect, for enterprises, is not unlike the 'China-at-the-Olympics' affair.
But my thoughts specifically around Infosys are best described in the words of one of our long-standing clients who, rather articulately, once explained why he believes Infosys is different from other consulting and technology providers. He referred to it as our "special sauce" brewed from:
Hunger - our ferocious desire to get the job done; Failure is simply not an option
Humility - the most humble company he's worked with
Honor - we do what we promise; The meaning of a handshake may have changed over time, but not for Infosys
Heart - going above and beyond what is expected
Humanity - caring about our fellow beings
Yes, I take pride and delight in these triumphs; who wouldn't? But what makes me happiest, is that these awards symbolize the respect we've earned with our partners in business. And. it is this quest for respect, I believe, that's guided our actions to get us to where we stand today; this is at the heart of who we are and what we do - A thriving global enterprise that puts real client value above quick fix-its; leverages technological prowess for the greater good; and exemplifies values through actions. That's why, it gives me a high to strive to sustain this respect of our stakeholders every day I come to office.
Now, that in itself, is a reward I so treasure.