Making Organizational Change Work
The way we define business transformation can differ; but strategic enterprise-wide change programs that have a significant impact on the business typically go by that name. Such programs tend to focus on leveraging opportunities created by existing and changing markets, increasing efficiencies on a domestic or global plane; and creating fertile grounds for pro-growth strategies. Transformation can take two shapes; The first entails fundamental one-time change that generates a disruptive impact on business. These 'big bang' programs usually involve external players and majorly impact significant portions of the business across functions. Then there are those transformation programs that generate sustained but incremental improvement, creating cross functional performance improvement often including technology re-platforming.
Because, if it's your organization's success that is its raison d'être, shouldn't the success-makers - your people - be the biggest and strongest champions of the transformation?